Calle Martina Diaz, 4., Hortaleza, 28050 Madrid, Spain
#190 of 483 hotels in Madrid
Guests' ChoiceBased on 400 hotel reviews
8.6Cleanliness
9.0
Comfort
8.8
Location
7.6
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Archie
Czech RepublicA little bit far from city centre.
Nice hotel near airport. Friendly and helpful staff. Comfortable rooms, well equiped and clean. Very convenient swimming pool outdoor.
Stayed in August 2025
Reviewed: 28 August 2025
Sergei
RussiaEverything was fine, nice and friendly staff. Good breakfast and dinner.
Stayed in August 2025
Reviewed: 26 August 2025
Antakarana
United Kingdomthe entrance to the hotel is not well marked, very easy overlook, then you need another 15 minutes to turn around and make another go. There is a metro station 20 minutes walking distance, and a bus to the center, however you really need about an 1,5h to get to the centre. With a taxi or car you are there within 10 minutes if no traffic.
correct hotel near the airport
Stayed in August 2025
Reviewed: 24 August 2025
Sheila
United KingdomA little too far out from amenities and madrid centre also no local shop that's near enough for buying water etc
Very clean hotel breakfast excellent. Bar staff thoughtful and couldnt do more to help. reception staff. Breakfast staff very good. Housekeeping young man was so good. Couldn't hear any noise in rooms.
Stayed in August 2025
Reviewed: 24 August 2025
Fabio
United KingdomNothing everything perfect
Close to the airport and the place I need to go
Stayed in August 2025
Reviewed: 17 August 2025
Katie
United KingdomA little tricky to find off the motorway
Excellent accommodation, fantastic evening meal and breakfast. Great, very welcoming staff.
Stayed in August 2025
Reviewed: 5 August 2025
Roseann
MaltaI enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel. I appreciated that the room was not tiny and suffocating but there was ample space in bathroom and bedroom. The hotel is situated about fifteen minutes away from the airport which makes it ideal if you're there for a short stay to and from Madrid's airport.
Stayed in August 2025
Reviewed: 2 August 2025
Gulnara
KazakhstanNot clean towers, noisy
Restaraunt services
Stayed in August 2025
Reviewed: 30 July 2025
Mauricio
Costa RicaGreat location, friendly staff, great value for money.
Stayed in May 2025
Reviewed: 19 July 2025
Irania
United KingdomYou don’t need to bring soap or shampoo, the hotel room have it already.
Really nice staying, the staff make u filling comfort.
Stayed in July 2025
Reviewed: 15 July 2025
Ricardo
AnguillaNothing
Everything was excellent
Stayed in May 2025
Reviewed: 13 July 2025
Anastasiia
UkraineThere were no slippers in the room, and when I asked for some, at reception I was told they don't have any and can order some only tomorrow morning (my checkout day). Cleaning of the room could be made better, the mirror was dirty. Took some time to adjust to the bed (too hard), that's why I know around 3-4am some truck? Saturday morning arrives and they do unloading/loading of some stuff for hotel - my room was facing that part of the back road, so I heard all that noise
AC was powerful, sometimes too much, so for hot days in Madrid is perfect. Breakfast for the price is good, lots of fruit options.The table is not of ideal shape(not rectangle) but it's possible to do some work with a laptop on it. Nobody disturbed me for the whole time after I put the "do not disturb" sign, which was perfect
Stayed in July 2025
Reviewed: 5 July 2025
Edmundo
United StatesThe hotel was excellent and the receptionist Noelia was simply extraordinary.
Stayed in June 2025
Reviewed: 9 June 2025
Siirnaz
TurkeyOur expectations were really low because of the money we spent but let me tell you, the staff, the cleaning, the food… all 5 stars!
Stayed in April 2025
Reviewed: 8 June 2025
Morgan
United Stateseverything was great
Stayed in May 2025
Reviewed: 5 June 2025
Jill
United StatesClean and comfortable
Stayed in March 2025
Reviewed: 1 June 2025
Jose
SpainIt was clean, modern and comfortable.
Stayed in March 2025
Reviewed: 19 May 2025
Vanegas
United StatesI’m not sure if it was our fault that couldn’t set up properly the AC, but we had issues with the hot temperature in the room, other than that, all good.
We had a lovely stay at Exe Madrid Norte! The apartment was beautiful, clean, and offered great value for the price. What we appreciated the most was its central location, which made it easy to explore the city and reach everything we needed. It was the perfect base for our time in Madrid—comfortable, stylish, and convenient. We would definitely stay here again!
Stayed in May 2025
Reviewed: 14 May 2025
Ahmed
FranceGot some light issues - switch did not want to turn off - but the staff was helpful and handled the situation extremely well
Great staff, very helpful and ready to do anything to help clients.
Stayed in April 2025
Reviewed: 5 May 2025
Claire
CanadaThe location.
The room was a good size and quiet area . Restaurant and breakfast buffet available on site . Parking available for a cost but convenient. Although it was further than we expected from Madrid center there was a direct bus 150 that took us to the center but took between 35 min to 55 min depending on the time and day . The bus stop is a 10 min walk .
Stayed in May 2025
Reviewed: 5 May 2025
Cristina
SwitzerlandMy room faced the expressway so it was a little loud but to be expected given the location. Still very comfy room.
Very friendly staff and conveniently close to the airport and city
Stayed in April 2025
Reviewed: 30 April 2025
Catharine
JerseyOne night there were roadworks throughout the night outside but that was just unlucky.
The hotel was in a great position for us as we were visiting family in Sanchinarro. The bus stops were very close by and the service was frequent and on time. The staff were amazing especially the bar staff who could not do enough to please. The food was good although we only ate snacks one night but the bar was well stocked. Breakfast was exceptional value and plentiful right up to closing time. The room was very comfortable and very clean. The bathroom was like new. We did experience the country wide power cut whilst we were there and the hotel really pulled together to make sure everyone was ok.
Stayed in April 2025
Reviewed: 14 April 2025
Sudhanshu
IndiaCan't think of anything
Excellent breakfast. Very good location
Stayed in April 2025
Reviewed: 14 April 2025
Anton
PortugalEverything was perfect. This can be a problem if you are traveling without a car. The room has a minibar, safe. Excellent breakfast, there are hot dishes, omelette, sausages, bacon.
Stayed in April 2025
Rome, Italy
Ponte Galeria, Italy
Taylorville, USA
Matara, Sri Lanka
Florence, Italy
Jodhpur, India
Turin, Italy
Motobu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content