8.3

Reviews of Mayerling Hotel 1 stars

Conde de Romanones, 6, Centro, 28012 Madrid, Spain

  • Yassmin

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Very nice staff, free coffee and tea and water all the time, so close to the metro and the bus and also lesa than 10 min walking to plaza mayor

    They could have a thinner walls for the rooms, and maybe a mini fridge to keep our drinks and food in cold space

  • 7.0 Good
    Mohamed

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Aleksandra

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Our stay at this hotel was simply unforgettable! Everything was perfect from start to finish, and we are already planning to come back. The location couldn’t be better, and the staff are just amazing – so kind, attentive, and always ready to help. My boyfriend had his birthday during our trip, and when I asked if they could do something special, they surprised us with chocolate. Such a thoughtful and heartwarming gesture! We loved having 24/7 access to coffee, tea, and milk, and sometimes there were even delicious desserts waiting for us. The shared kitchen with a fridge was also a big plus. Our room was always spotless, everything worked perfectly, and the bathroom was well stocked with shower gel and shampoo. It truly felt like the staff cared about every little detail to make our stay perfect. Highly recommend to anyone looking for comfort, hospitality, and warm memories!

    The TV was on the smaller side, and the shower was a bit tight, but it didn’t affect our overall wonderful stay.

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  • Andre

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Great location and good value for money.

  • Munding

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Very clean and comfortable room. The staff was very friendly and helpful

    I'm personally not a fan of overhead showers because sometimes I don't want my face and hair wet. That said, they provide a hair net which is a nice touch

  • Sema

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    It is my second stay there. Perfect location, no noise, clean, nice breakfast and very helpful staff.

    The room we stayed was very small and I dont like the toilet/shower separated by see through glass window. Even there is a curtain, it is not soundproof 🙂

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  • Angelica

    Reviewed: 31 July 2025 · Stayed in June 2025

    Verified review
  • Joe

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Fernando

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    The location is excellent, the staff was super kind, nice and receptive. We really liked the people who work there.

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  • Gabriela

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Nicholas

    Reviewed: 22 July 2025 · Stayed in June 2025

    Verified review

    Basic hotel in great central location

  • Cecilia

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Everything was great 👍 the receptionist and housekeeper were very friendly and helpful. Jan was the best 👍 and the coffee available 24/7 👌. You can leave your baggage at the reception after checkout incase you have a travel after 12 pm . Metro station is close to the hotel and there’s a bus stop right outside the entrance. Very close to all the places to visit while in Madrid.

    Nothing

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  • Mert

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    the location, the friendly staff

    it was a bit expensive for what it offered, the breakfast was not good

  • 7.0 Good
    Ajay

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
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  • Satyapal

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Average breakfast. Staff was very helpful. The room tiles were damaged. It was not worth the money I paid for.

    The breakfast was average, the room tiles were broken.

  • Lucy

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review
  • Elbert

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    The staff is very friendly and accomodating. I was really surprised by the friendliness and the politeness and profesionalism. I highly recommend this hotel, especially for the location

    Minor stuffs, but the staff made up for my stay at this hotel.

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  • Sergio

    Reviewed: 30 June 2025 · Stayed in May 2025

    Verified review
  • Billys

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
  • Neha

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
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  • Victor

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review
  • Cathy

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    The location was great. The breakfast was good value for the money.

    Unfortunately there was a buzzing noise (I think from the air conditioner) that kept me awake (I am a light sleeper). There were also roadworks being performed out the front so we had to drag our suitcases to the hotel as the Uber was unable to stop at the front door.

  • Frederick

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review
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  • Oscar

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review

    Location

    Price versus value

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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