The fact that it's pet friendly and doesn't have an enclosure at the back of the villas. No shops at all. Not even emergency products, such as paracetamols, sanitary towels, etc.. The cost of the dogs. I think i paid enough as it was, to top up had to pay for the dogs, without needing anything for them!

The tranquility

Stayed in August 2025

Not enough menus for three of us and we had to share. Not enough pillows. Only one per person and no extra ones. Pillows are so thin that you must have more than one. This level of hotel I would expect a pillow menu. Only one spare blanket provided. There was only one thin bed sheet so with the air conditioning on for comfort there is a need for some light extra cover. The room was for three persons but only two bathrobes and slippers were provided. The room was for three persons but only two tea and coffee cups provided. Rooms not ready until 4oclock is ridiculous. If you need so much time to clean the rooms employ more staff. I asked to be sent an email or text message when room was ready but this service was not available. The adult only swimming pool has only dangerous slippery stainless steel steps. Considering that this is used by seniors mainly it needs to be changed for concrete solid steps with a good hand rail as soon as possible. The snack bar had a horrendous service on another of the days as there seemed to be only one waiter and one barman for over 20 tables, both in the bar area as well as the lobby between the bar and the restaurant. Waiting times for food were seen to be excessive. The type of tables and chairs are suitable for a coffee or a drink but not to have lunch with plates and cutlery. We returned to the hotel at around 1am hoping to get some drinks or coffees but the bar was closed. I expect this in northern Spain or Europe but not in Andalucia.

Snack lunch was quite good on one of the days. Staff good. Food was good. Dinner buffet was very good. Staff was very good - polite, friendly, helpful. Breakfast was very good in choices and quality. Room was good but see below.

Stayed in August 2025

Trato del personal en general

Stayed in June 2025

The weather 😰

We liked the whole experience

Stayed in May 2025

Le terrain de golf

Stayed in May 2025

the location was in the middle of no where and the reception was hard to find

The beds were very comfortable and the food was fantastic

Stayed in April 2025

Too much noise from the doors and my room was by the emergency stairs and the staff kept moving things arid which made a lot of noise Have to sort out the doors just to loud

Stayed in April 2025

View wasn't exactly as advertised, but explained this to the staff who were able to accommodate us otherwise.

Fantastic staff all around, great quite breakaway. Decent food.

Stayed in February 2025

The hotel accommodated a lot of guests from England who were inconsiderate and very loud. We had a room on the ground floor and everything was heard.

excellent food as always, spacious room, cleanliness

Stayed in March 2025

Not allowed to connect TV in room to the Internet!!. Wont be booking there again

Stayed in February 2025

Bar service before dinner was non existent Full bar and only one waiter on duty and he preferred to tidy up outside

Buffet was high standard

Stayed in November 2024

Room, breakfast, Golf Course

Stayed in November 2024

Bath rooms should care for separate shower . Found showering in the bath was unstable for my age.

Relaxed location green areas, pool etc

Stayed in September 2024

Bed mattresses, ants in room, noisy Airco, lack of lighting, food at restaurant poor quality both buffet and à la carte, poor service of restaurant (slow, and made mistake in the final bill)

The view, the reception staff and service, the pools

Stayed in August 2024

Conflicting information given from different member of staff as to whether we could eat in the area but the pool or not. That you could not pay for drinks by the pool with a card.

The staff were extremely helpful and so polite. The grounds and setting of the hotel were very beautiful. The rooms were very nice and the beds were very comfortable. The swimming pool was fabulous.

Stayed in July 2024

A bit far from town

Nice hotel , excellent food

Stayed in July 2024

Bar snack was poor

Location and superb golf course

Stayed in June 2024

Having more mugs and glasses would have been good - there were no long glasses or mugs in the villa. When we washed up glasses etc there was no tea towel to dry them. A small thing that would have been helpful. There was ample parking on the road but to park in the shade next to the villa there was an extra charge, which felt a bit cheeky. You had free 30 minutes there to load/unload.

Tranquil and with beautiful views. Villa was easily accessible from hotel facilities and it was all extremely pleasant. Breakfast was included and it was exceptional.

Stayed in June 2024

I wish that the food at the evening meal was hot , it was all very Luke warm at best .

Lovely hotel , and great golf course. Drinks package is definitely worth the money.

Stayed in May 2024

Golf course a little disappointing. Some areas need attention.

Jade at reception was excellent as was Nicholas in the bar. Breakfast very good as was dinner in the evening

Stayed in April 2024

The quality of my golf

Great golf course. Great clubhouse/hotel and all near my favourite place in Spain. Jerez de la Frontera

Stayed in February 2024

There is nothing that comes to my mind. Really, was simply perfect.

Only had breakfast, and that was fantastic. Staff was very friendly and it was really enjoyable. I also loved the free coffe in the room! I appreciate a good cup of coffee first when I get up in the moring! The view from the balcony is beatyful.

Stayed in February 2024

Wellness is not in the hotel building and in additional payment! I know that staff will now replay the same words that it is noted in description, but for 5 star hotel it is not a regular thing.

Great breakfast Perfectly clean

Stayed in December 2023

I wished the heater could make the space a little warmer.

We loved the buffet breakfast. The size of the villa was amazing. The kitchenette was very useful.

Stayed in December 2023