Food at the pool at lunchtime is very poor. I had tempura vegetables it was badly presented and the vegetables were still frozen inside. We rented a car for our trip but you cannot park by hotel just drop off, parking which is a good 15 mins walk away uphill. As it happens the fiesta was taken place at time of our visit so we were lucky to find a parking place but was not able to use car because we would not be able to find another space. Having said this we enjoyed the fiesta it was great and the atmosphere in Es Castell was really good.

Breakfast was ok would have enjoyed a variety of cereals instead of just cornflakes and choc pops, but had plenty of fruit and honey comb was delicious

Stayed in July 2025

Everything about the room was good, however the shower door did not close and aircon wasn’t working. That said, when we asked for someone to take a look, the response was quick and things were fixed.

Stayed in July 2025

Rooms are very cramped - no luggage rack or room for cases. Balcony area could do with a good clean.

Staff friendly and helpful Breakfast was good. Lots of nice restaurants in walking distance.

Stayed in July 2025

Nothing

Great location with stunning views across the sea. Junior suite was of a good size and super comfy bed. Free minibar was a plus! Roof top bar area was very relaxed and lovely to chill out of an evening. Perfect location for exploring Mahón and the rest of the island. Super breakfast choice and staff always friendly and helpful. Food and drink was very reasonably priced at the pool bar. Highly recommend this hotel!

Stayed in June 2025

Beautiful hotel, it is probably could do with a little TLC in the rooms, coat of paint etc.

Breakfast very good. Our room good. Pool good.

Stayed in May 2025

No full length mirror in the bedroom, food very average, poor entertainment, restaurant poorly run & to be honest much more

On first appearance’s everything….but

Stayed in June 2025

We went for evening meal and were a bit confused about the drink situation.

Great breakfast with lots of choice. Lots of nice little restaurants on the doorstep with great views across the port area.

Stayed in June 2025

La categoria superior no tenia vistas al mar

Piscina y habitación

Stayed in May 2025

No bottled water in the room.

Good location, but only sea view rooms are worth it.

Stayed in May 2025

Gym facility was very aged and didn't have lots of equipment in there. Maybe a tourist hotspot where you would recommend the best places to visit in Menorca? We had to do that all ourselves, it just would have been better to know the best spots around Menorca.

Rooms very lovely, beds by far some of the comfiest. Breakfast, very basic for a quality hotel. I would say you would need to add more variety, it was very basic.

Stayed in October 2024

Beds too soft and need renewing. Bedding, esp bottom sheet not fitted or tucked in, so constantly loose and very uncomfortable.

Super location

Stayed in October 2024

the hot tubs didn't all work bed was uncomfortable food was cold

the roof area.

Stayed in October 2024

The pool area was too small with no views. However the rooftop made up for this. Quite a corporate look to the public area inside which lacked character.

The view from the room, the rooftop area and hot tubs. The location.

Stayed in October 2024

Dinner could be better

Didn’t have to fight for sun beds, clean, breakfast and lunch was good

Stayed in October 2024

Poor gluten free choices

Spacious, clean room with very comfortable bed and lovely balcony views. Excellent breakfast choice Rooftop bar with excellent panoramic views Location to Mahon and restaurants at Cala Fonts Very friendly and professional staff, particularly Sara who attended to our needs on a daily basis and made our stay a very enjoyable one - thank you 😁

Stayed in September 2024

We arrived at 22.45 and not only was the restaurant closed, but there was no room service! We had to go out in the rain to find a bar!

Location friendly staff and breakfast

Stayed in September 2024

Note that in the evenings when there is live music entertainment on the ground floor, you can hear the music from the room. You get entertainment whether you want it or not. Luckily the music stops 23:30.

Breakfast was excellent, in the restaurant watching the Mediterranean and sun rise. Fresh squeezed juice, fresh fruit, cereal, hot dishes, eggs and omelette cooking station. Vegan, lactose and gluten free options. Hotel suitable for guests on wheelchair. There are ramps and elevators. Location is pleasant and quiet, in a fishing village called Es Castell, just 3 km away from Mahon. Many restaurants nearby and the hotel has two restaurants. Dinner buffet was good. Rooms with sea view get sunshine in the morning.

Stayed in September 2024

Nothing really.

Close to plenty of bars and restaurants.

Stayed in September 2024

Meal choices were disappointing as little variety on " main" courses. Grill person seemed to be under pressure

Lounge area with really good views.

Stayed in July 2024

No on site restaurant apart from typical buffet..needs more bars

Nice location,, mostly friendly staff..

Stayed in September 2024

The toilet/shower set up was unusual & there was a damp smell from the shower.

Location, outdoor facilities & breakfast were exceptional

Stayed in August 2024

The tv in our room didn’t work and whilst we reported it immediately, it wasn’t resolved whilst we were there and when I asked reception I was told the engineer had been informed. We were only staying for 2 nights so it didn’t impact our enjoyment, but it would have been nice to use occasionally. We also wish the bathtub had been an option to use, but the shower was very nice

We were unexpectedly upgraded to the junior sea view suite and treated as VIPs for our stay, which was a huge surprise and very gratefully appreciated. The whole hotel had the “wow factor” and we enjoyed the breakfast buffet, outdoor pool and our room very much, along with great customer service from the receptionist who checked us in

Stayed in August 2024

Had my nails done for €50 and they looked like I’d done them myself! I was shocked at the state of them for €50!

Excellent location Spotless Comfortable Great breakfast

Stayed in August 2024

Rooms were small with not much space for our clothes

Location great close to Cala Fonts & enjoyed watching the boats sailing by

Stayed in June 2024