Reviews of Utopia Beach Club 4 stars
Al Qusair - Marsa Allam Road, 84721 Marsa Alam City, Egypt
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Reviewed: 10 July 2025 · Stayed in April 2025
Verified reviewLandscape Clean
Food was the worst food I have ever eaten in my entire life. Food was very expensive and very very bad quality. No taste . Salad bar, horrible. How can anyone miss with salad bar. Also the whole hotel only has two debit/credit machine. One wasn’t working and I had to wait an hour to get the other machine from the swimming pool
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewIt was out 3d stay in Utopia Beach club and we will be coming back. Everything was perfect, beautiful beach, nice people, great food… what else can one wish for right? ☺️
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewStaff: Very efficient, attentive, and kind. Reception staff were especially nice. Chefs: Teme and Mustafa were super nice and welcoming. Room: Spacious and clean. Towel animals were a lovely touch for the kids. Structure & Garden: Beautiful and well maintained. Gardeners do a great job. Entertainment: Pretty good overall. Kids Club: OK – Kaia and Lily were fun, but timings were inconsistent (10:15–11:45 instead of 10:00–12:00). Only indoors activities Dining: Al Amira Restaurant: Good quality, enjoyed the upgrade we received.
Main Restaurant: Disappointing experience. Too much selling activity on the beach during the first few days The division between international and the Italian Vera Club
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewThe room was big with very high ceiling. Nice balcony with a lovely view of the swimming pool, palm trees and the sea in the distance. The reef is incredible and so was the snorkelling and scuba diving.
The aircon was a bit too loud. Every morning I had a couple of new bites on my legs - I'm assuming the bed had a few bed bugs hiding in it. They really need to work on the instructions explaining their restaurant system. It was clear as mud.
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewThe snorkeling is some of the best I've been to in Egypt. The staff are friendly and supportive. The resort has quite a few options for how you would like to spend your time.
The road to and from the resort should get easier to access for foreigners.
Dear Rachel Thank you for your kind words and for sharing your experience! We're thrilled to hear that you enjoyed the snorkeling—our house reef is truly a gem, and we’re glad you had a chance to explore it. 😊🐠 It’s also wonderful to know that our team made you feel welcome and that you appreciated the variety of activities at the resort. Regarding the road access, we truly appreciate your feedback. We understand the importance of a smooth journey, and we’ll continue to advocate for improvements to ensure an even better experience for our guests. We hope to welcome you back soon for another unforgettable stay! 🌊☀️
Dear Rachel Thank you for your kind words and for sharing your experience! We're thrilled to hear that you enjoyed the snorkeling—our house reef is truly a gem, and we’re glad you had a chance to explore it. 😊🐠 It’s also wonderful to k… Show more
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewUnfortunately even I booked 5months earlier and asked for a double bed we had 2 singles bed
Kids club was not really interesting. No outside activities.
Dear JB: Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations regarding the bed arrangement. While we always strive to accommodate special requests, we regret any inconvenience this may have caused during your stay. We also appreciate your comments about the Kids Club. Providing engaging activities for our young guests is important to us, and we will certainly take your feedback into consideration as we work on enhancing our offerings, including more outdoor activities. Your input helps us improve, and we truly hope to have the opportunity to welcome you back for a better experience in the future.
Dear JB: Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations regarding the bed arrangement. While we always strive to accommodate special requests, we regret any inconvenience this may have … Show more
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewThe coral reef on the Beach is a plus for the Resort. The structure fits good for who’s looking relax and good time on the sun.
The staff is not well prepared and for any necessary or info they didn’t help properly. Not only, they tried also to scam us with packages overpriced.
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewThe location is wonderful and the staff is the best ever.
It is old and the warm swimming pool is very small. We should wait for the luxury Utopia in June 2025.
Dear Simona: Thank you for your honest feedback! 🌟 We're thrilled to hear you enjoyed our wonderful location and found our staff to be the best ever – we take great pride in their dedication and hospitality. 😊 We appreciate your input about the facilities and are excited to share that Utopia Blue Resort, our luxurious new addition, is opening in June 2025! 💙 It will bring an elevated experience with modern amenities, spacious designs, and more. We look forward to welcoming you back to experience the next level of Utopia!
Dear Simona: Thank you for your honest feedback! 🌟 We're thrilled to hear you enjoyed our wonderful location and found our staff to be the best ever – we take great pride in their dedication and hospitality. 😊 We appreciate your input a… Show more
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewLandscape Sea view
Quality of clean Quality of food
Dear Mamdoh, Thank you for your feedback. We are delighted to hear that you enjoyed the stunning sea view and the beautiful landscape during your stay. Your comments regarding the quality of cleanliness and the quality of food are greatly appreciated. We strive to maintain high standards in these areas and will continue to work hard to ensure we meet and exceed our guests' expectations. We look forward to welcoming you back for another enjoyable stay. Warm regards, Alsamman Hassan Director Of Sales
Dear Mamdoh, Thank you for your feedback. We are delighted to hear that you enjoyed the stunning sea view and the beautiful landscape during your stay. Your comments regarding the quality of cleanliness and the quality of food are greatly… Show more
Reviewed: 13 January 2024 · Stayed in January 2024
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified review-the staff was very helpful ,Especially mr Mahmoud Raoof & mr Mohamed Kamel from the reception. -the beach was beautiful & i had an exquisite experience snorkeling. -the food was ok. -the landscape & architecture of the buildings were very nice.
-I booked a sea view room but my room didn't have any remote view of the sea. -the facilities of the hotel seems to be divided between two operators which was a little weird not to be able to use all the recreational & eating facilities within premises. -no free WI-FI anywhere in the hotel even in the reception area.
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your kindly review about hotel service and staff . Secondly actually the hotel is not divided in two parties one complex ,the only difference you may find the two restaurants the main restaurant and the Italian one but the Italian restaurant is available for all guests against charge ,all the other facilities , bars ,pools sport activities water slides animation programs during the day and in the evening available to all our guests . Thanks for your kindly review looking forward to welcoming you in Utopia beach club in your next vacation. Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your kindly review about hotel service and … Show more
Reviewed: 25 May 2023 · Stayed in May 2023
Verified reviewThe sea 🌊 is lovely with 🐟 🐟 🐟
Dear guest Warm greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and for the kindly review about hotel service and staff looking forward to welcoming you in Utopia beach club in your next vacation. Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and for the kindly review about hotel service and staff looking forwa… Show more
Reviewed: 12 March 2023 · Stayed in March 2023
Verified reviewWe really enjoyed our stay at Utopia Beach Club. The beach is wonderful and there is also a house reef that's perfect for snorkelling and diving. We stayed in 2 other hotels in Egypt and I can say that the beach experience at Utopia was the best one. The staff was really nice with us and the food was also good and varied.
We didn't really like our room since it was pretty basic, with old furniture and old TV set, no chairs or table, except in the balcony. We were also unpleasantly surprised that there was no free Wifi at all (not even in the common spaces, not even for 10 minutes until we could activate our internet SIM cards).
Dear guest Sunny greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your wonderful comment about hotel service and staff , we are so pleased to hear from you that you have enjoyed your vacation during your stay in Utopia beach club . Secondly about renovation hotel management has renovation plan and continue this renovation plan till the end . Regarding WIFI all guests have to pay this service due to contracts. Thanks for your kindly comment looking forward to welcoming you in Utopia beach club in your next vacation . Thanks and best regards Hotel management
Dear guest Sunny greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your wonderful comment about hotel servic… Show more
Reviewed: 1 March 2023 · Stayed in January 2023
Verified reviewReviewed: 21 February 2023 · Stayed in February 2023
Verified reviewReviewed: 17 February 2023 · Stayed in February 2023
Verified reviewThe beach and sea spot is the best, the reef keeps the water calm and clear at all time, the underwater life is unique, it's literally like swimming in a fish tank, perfect for snorkeling and diving. The service in the resort is very good, the staff is polite and efficient, we loved the company of Ahmed Kamel during our meals, he made sure nothing was missing on our table and did it always with a warm smile, but of course he wasn't the only one, from the room cleaner to the guy in charge to call the taxi to the airport, everyone was just lovely. On the beach there is a bit of pressure from the sales guy but it's never over the line, actually we were always enjoying a good chat with Said who eventually was calling by just for a daily greeting. I personally loved the spa experience, we had a Romeo and Juliette couple treatment which was an unusual experience with coconut scrub, foam cleansing, sauna and steaming room, followed by a 45 mins of excellent massage, really recommended. We loved the diving course, professional and complete, and the guided trip to the close al quseir, anything else is too far and requires 4/5 hours of bus journey each way, not for us!
The architecture of the village is very beautiful, unfortunately most of the spaces (main pool, slides and few terrace bars) were closed, probably due to the low season, we went at the beginning of February, which, let me warn you, is also particularly cold, in this time of the year the sun is mostly out and warm but there is an annoying cold wind that won't let the experience really be enjoyable expecially to those that are particularly sensitive to the low temperatures, it's a bit hard to get in the water as well. When we arrived they were renovating the main restaurant and told us to use only the "Italian" restaurant, which we thought it was just one of the options available but when the renovation was over and they opened back the main restaurant we were forbidden to walk in the "italian" restaurant, from what I saw it was serving the same food but it was much closer to the beach and all the other opened amenities, as we spent about 10 days of our 2 weeks holidays in that restaurant I thought it was over the line to be asked to leave, it was very quiet the all time of our staying and I can't really understand what was the need to make us feel unwelcome all of a sudden. The resort is connected to an Italian tour operator, which sort of owns the best corners of the resort, from the apartments, to the auditorium, to the beach activities and best tanning spots which are organised all around the beautiful bay, the internationals are sent to another area of the beach were the sea doesn't look as good. At this time of the year There is no much entertainment around the resort except for the italian tour operator staff, but they would entertain exclusively the veraclub guests, i mean you can join them, if you know the language, but they don't make much effort to have you interacting or be part of it if you are not one of them. Not a big deal anyways, the '80s style of entertainment offered was mostly annoying anyways .
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback and also for your kindly comment about hotel service and staff . Secondly we have to clear the situation about changing the restaurant during your holiday we have to do due to the weather a lot of guests would like to have meals inside the restaurant not big enough but outside we have a big terrace , we start to have the high season and after we have finished the main restaurant renovation so back to the normal situation two restaurants and as you said we serve the same food .we have to apologize about this situation. About animation shows Utopia beach has it own animation team they do a lot of activities during the day and night but soft animation .during the winter we do all shows inside and during the summer the animation shows outside in Sun set terrace . All hotel areas available to all Utopia beach club guests starting from the lobby , the pools Sun set bar inside and outside beach activities sport activities are available for all our guests ,the beach division due to the animation activities the Italians need a lot of animation activities to avoid any disturbing they have have their corner . Thanks for your kindly comment looking forward to welcoming you in Utopia beach club in your next vacation Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback and also for your kindly comment about hotel service and staff . Secondly we have to clear the sit… Show more
Reviewed: 16 February 2023 · Stayed in February 2023
Verified reviewAmazing experience in Utopia , I really want to come back. Clean rooms, always smiling staff, good food. Thanks to Salah, Restaurant Mana ger and all the staff around him Big Thanks to all Staff of Euro Divers , for their amazing job! Special thanks to Memed, he makes me feel like at home and I got special diving with him !
Dear guest Sunny greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your excellent comment about hotel service and staff looking forward to welcoming you in Utopia beach club in your next vacation . Thanks and best regards Hotel management
Dear guest Sunny greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your excellent comment about hotel service and staff lo… Show more
Reviewed: 15 February 2023 · Stayed in February 2023
Verified reviewNice beach, decent food, very friendly staff.
no free WiFi
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your wonderful comment about hotel service and staff Secondly no free WIFI due to all contracts all guest have to pay the WIFI . Thanks for your kindly comment looking forward to welcoming you in Utopia beach club in your next vacation. Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your wonderful comment about hotel service … Show more
Reviewed: 13 February 2023 · Stayed in February 2023
Verified reviewHelpful staff, good food and drinks, nice room and beautiful beach
Pools and kids area wasn't in service in this time. There wasn't much of night activities
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for sharing your feedback coming from Utopia beach club and also for your kindly comment about hotel service and staff . Secondly we have three pools one of them heated located on the beach in winter time all guests use it and the day animation activities in the same pool. Thanks for your kindly comment looking forward to welcoming you in Utopia beach club in your next vacation . Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for sharing your feedback coming from Utopia beach club and also for your kindly comment about hotel service and staff . Secondly we have t… Show more
Reviewed: 9 February 2023 · Stayed in January 2023
Verified reviewThe location is excellent, vernacular architecture and joyful landscape design, traditional building techniques and essence, sea view and beach are excellent underwater attractions are great, the staff is very friendly, professional and well behaved
Dear guest Warm greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your excellent comment about hotel service looking forward to welcoming you in Utopia beach club in your next vacation Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your excellent comment about hotel service looking forwa… Show more
Reviewed: 31 January 2023 · Stayed in January 2023
Verified reviewThe staff is friendly. The food is decent but it can be improved. The room is big and clean. The coral reef on the beach is the highlight of the resort. Nice heated pool. I can say that it definitely worth the price.
It's unbelievable that we need to pay extra for the WIFI usage. I've never seen something like that before. I felt very disappointed.
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for sharing your feedback coming from your stay in Utopia beach club . Secondly all guests in Utopia beach club have to pay the WIFI not only Booking guests the most important thing for hotel management is providing good service. Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team First of all we would like to thank you for sharing your feedback coming from your stay in Utopia beach club . Secondly all guests in Utopia beach club have to pay the WIFI not only … Show more
Reviewed: 30 January 2023 · Stayed in January 2023
Verified reviewNice clean resort. Lots of things to do. Italian food was nice, Italian chef very funny. Very delicious pastries. They gave us us wi-fi and early checkin for free, really generous. Snorkeling there was amazing!
Was our first experience with Egypt, and we did not really like the fact that everybody seemed to want to sell us something. In my experience all inclusive is nice because you escape this inevitable faith of being a tourist, but that was not the case here. However, when we experienced more of Egypt, it seems like something that is an unwanted inclusion in your holidays in Egypt.
Dear guest Sunny greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your wonderful comment about hotel service and staff. About selling as you know we have all inclusive system allow all guests to consume all what they like drinks meals but other services the guest has to pay like SPA and they have to sell but not insisting so we will do our best to control them. Thanks and best regards Hotel management
Dear guest Sunny greetings from Utopia beach club team We would like to thank you for taking the time to share your feedback coming from your stay in Utopia beach club and also for your wonderful comment about hotel service and staff. … Show more
Reviewed: 16 January 2023 · Stayed in December 2022
Verified reviewThe Italian restaurant is amazing. Very calm and very relaxing resort.
Small and repetitive menu in the main restaurant.
Dear guest Warm greetings from Utopia beach club team We would like to thank you for sharing your feedback coming from your stay in Utopia beach club and also your wonderful comment about hotel service and staff looking forward to welcoming you in Utopia beach club in your next vacation. Thanks and best regards Hotel management
Dear guest Warm greetings from Utopia beach club team We would like to thank you for sharing your feedback coming from your stay in Utopia beach club and also your wonderful comment about hotel service and staff looking forward to welcom… Show more
Reviewed: 13 January 2023 · Stayed in January 2023
Verified review