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Reviews of Turquoise Pyramids palace 4 stars

Pyramids gardens, ٢٨٦ع, 12511 Giza, Egypt

#3 of 9 hotels in Giza

Guests' Choice

Review score

Based on 403 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    9.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 15 August 2025

    10
    Overall a very good stay. Friendly staff, nice rooms. Good atmosphere. Good value for money. A little more maintenance w
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Rooms need a bit more maintenance.

    Very nice pool and nice atmosphere in the garden by the pool. Rooms are spcaious and staff are very friendly and helpful

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Staff and management are friendly and very helpful. I highly recommend staying at this place

    Swimming pool and a nice seating area to chill

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Love this place amazing atmosphere and great vibes and very friendly and helpful staff

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Great service and a very helpful staff, I highly recommend it

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is very clean, crew is very friendly and professional, would definitely come back and recommend to anyone looking to stay in pyramids area.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Slow in food service

    Comfortable , easy to live , great pool and lovely team

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Really nice hotel with great pool at a good rate and just a few miles from the Pyramids
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Food preparation was a little slow but they had a good menu and the food was good

    It is a nice building with a great pool and gardens. Staff were very friendly.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing just leave the place.

    I would like to thank the staff for taking care of everything, even the smallest details. Thank u. The pool is very clean, the garden has a rustic atmosphere that makes sitting in it special, and the rooms are very clean. Thank u for the excellent stay, and it will definitely be repeated.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Facilities are great but I think the rooms need an update
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    With respect to the room. The seats and the balcony in general was not very clean nor tidy, so it did not invite me to sit outside . I think that the layout of the room could be better. In the other double room I stayed there was a sofa that improved the room experience significantly. Here there are two tables but not even a chair. I think the double rooms need an update to make them a bit better. The positives for me were the size of the room and the bed was fairly confortable as usual. The best of the room, and the most important thing so keep it up!

    The staff is always very kind and helpful. The facilities of the hotel look nice and well maintained: the pool, the reception the garden … they look great

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Overall a very pleasant stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The stay here was very comfortable. Away from the busy part of Giza. My wife and two daughters absolutely loved the hotel. The garden area and the pool was the main thing that attracted us to Turquoise Pyramids Palace. Theres a food court area within a few minutes walk. Plenty of shops nearby. The staff are amazing. We will definitely consider staying here again.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Communication issue and we asked for joining rooms but they don't have them at the hotel

    Friendly staff

    Stayed in July 2025

  • Reviewed: 18 June 2025

    10
    Great for families—spacious 6-bed room, friendly staff, 24/7 pool access, and cuddly resident cats!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Everything was good!

    We have 6 beds in our room that we needed with 4 kids! Staff is friendly and helpful! Pool is open 24/7, cats are friendly and love to be held and petted

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Recommended
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing all good

    I had a wonderful stay at this hotel. The hotel is exceptionally clean, well-maintained, and gives a sense of comfort and elegance. The food was fresh and delicious, offering a good experience throughout my stay. I would like also to extend my sincere appreciation to Sahar, Kenzy, Sama , Habiba and Essam at the reception. Their politeness, kindness, and responsiveness truly enhanced the experience—they were always ready to assist with a smile. My gratitude also goes to Mr. Mohamed, the manager and to Chef Rania. Thank you all for making my stay so enjoyable. Will definitely come again.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Please add a kettle in the room If you offer a hair dryer, it will be a great addition A continental breakfast is significant The security team was amazing, smiling all the time The guys for the room services and cleaning were so helpful

    The staff were helpful & polite

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    Nice staff .The rooms were clean. I had a wonderful time.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 14 nights
    • Submitted via mobile

    Need to add breakfast

    Clean room and friendly staff

    Stayed in May 2025

  • Reviewed: 17 May 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Supportive team and cooperative

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    everything!! the room was so clean and spacious. The staff calls every morning to check up on us make sure we don't need anything. They are very flexible and accomodating. The pool is amazing😍

    Stayed in May 2025

  • Reviewed: 5 May 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Clean, workers are polite and detail oriented

    Stayed in May 2025

  • Reviewed: 5 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Very nice quite place , the resturant , the Café , the poli and the staff all is perfect

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    I liked the place

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Everything was nice the view the restaurant the staff I’ve really enjoyed my stay

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Perfect stay .. very friendly staff .. food was tasty I will repeat my visit again

    Stayed in May 2025

  • Reviewed: 1 May 2025

    9.0
    Great for staycation
    • Leisure trip
    • People with friends
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The pool was late to be cleaned. We want to swim in the morning like 7 am.

    Everything is excellent and beautiful. We really recommend it. Wifi is so strong. The staff always make sure to get what we want.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    9.0
    Lovely 😍
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    A few little improvements would make this hotel a 5* * kettle and tea/coffee in room * improve food service (waited an hour for breakfast, which wasn't worth the wait). We took to walking along the road for breakfast. Maybe offer a continental breakfast of toast, jam coffee/juice? * pool area is lovely but needs some sunbeds and umbrellas. Also, the man cleaned the bottom of the pool daily but needs to net the top as well. * Huge room but nothing in it. Would be better with a dressing table and mirror. *needs new mattress.

    Beautiful surroundings and lovely staff. It was very good value for money. Uber is cheap to get around. There is a large food court nearby. Security guard was lovely and friendly. Air-conditioning and WiFi all worked well. Was given a free late checkout which was great to be able to shower before leaving for the airport.

    Stayed in April 2025

Showing 1 – 25

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