Old buildings Old fashioned No airconditioners were working in the restaurant No varities in fruits All over all, the hotel needs urgent renewal

The staff Aqua park Food not bad Good location Good beach

Stayed in June 2024

Good location, It was easy to reach every place we wanted to see in Hurghada. Eating was just acceptable. Beach is amazing and much better than other very expensive hotels. We had some issues but Mr.Tayeb from the front desk, was a professional receptionist, he helped us to handle all and finish our holiday on a comfortable way.

Stayed in June 2024

Cats I the restaurant

White cheese with chilli

Stayed in May 2024

My room is not so clear, I didnt like that. And some foods are not delicious at kitchen. But if u can say them they are making new one . They are good about that

This hotel very close from everywhere. And in the center. And worker people very helpful about all thinks.

Stayed in July 2023

Snack on beach they only care about selling Food is not high quaility

Sea and location Enimation

Stayed in March 2023

The room was quiet old , not renewed since a long time. The toilet was broken

Location is amazing close to public transport train and tube

Stayed in January 2023

No understanding of vegan diet, no plant milks available

staff really helpful, couldn’t do enough. great location

Stayed in January 2023

The not so good: TV not working; No water in room on arrival (sorted immediately when reported); Parts of hotel appear like a building site (eg piles of electrical conduit/pipes lying around etc); Swimming pool empty (but sister hotel's only a few minutes away with much better facilities). Bar closed by 11pm; Booked all inclusive through booking.com only to find it didn't include alcoholic drinks on arrival (could be upgraded for additional $5/day); Generally tired decor and 2 of 4 lifts not working. Would I stay again? Yes, I enjoyed it. A great end to a few weeks.exploring Egypt.

Have recently stayed at sister hotel l, Royal Star Hurghada so had a good idea what to expect during my one night stay. The good points: Exceptional staff, especially reception; Huge room; High standards of hygiene; Use of sister hotel (Empire Beach Resort); The best hotel bed and linen I've had the pleasure to sleep in.

Stayed in December 2022

Chave inside with white serious Pepole in security not smile

Service good clean place Near beach Good resiption

Stayed in October 2022

Beach was so clear and fantastic, got coral reefs,u can snorkel u can dive, u can also dance with the dolphins, also the aqua park is very interesting for parents with kids, I would recommend anybody from any nationality u will really enjoy

This hotel is really under rated, excellent food , excellent service, in particular Mr. El taieb ( the receptionist was more than professional, this hotel deserves 7 star as a rate

Stayed in August 2025

Everything is bad

Very bad hotel

Stayed in May 2025

Reception was very bad. My Room was very bad my Room was direkt in top from the Kitchen I couldn't sleep.

Stayed in December 2024

I read about this before, then witnessed it in the restaurant; there is a "secret agent" in dark glasses following each milliliter of Coca-Cola to check if the person drinking has "all-inclusive" or not. It feels funny but yet silly, making people feel uncomfortable and causing problems and bad reviews that make the hotel lose thousands, just to save a few hundred! The hotel was much better 10 years ago, everything in the rooms looked old and about to collapse. Strong maintenance is needed. Food was also better before; now it isn't as tasty, as well as not having as much variety as it used to have. Facilities in the rooms were very minimal; the fridge was empty (no minibar), and there was no hair dryer in the bathroom. Water was difficult to control in the shower, and it can easily run to the room floor.

several swimming pools some nice shows at night The beach is clean and suitable for swimming. The room is spacious.

Stayed in December 2024

No thing at all they refuse to give us the room

No thing.very bad hotel

Stayed in June 2024

Nothing

Just staff trying to be good

Stayed in December 2023

Room condition

Thanks for all, I meet my Love in this hotel 💖

Stayed in November 2023

The rooms are very old and not that clean even though the very generous guy who cleans the room but the room itself is not that nice, air freshener smell is not nice, air conditioner is very old and doesn't do the job very well, balacony door makes a bad noise, glasses are not clean enough to drink any thing in it

The staff was very helpful

Stayed in October 2023

1. No seats available alwas in beach or pool ( over crowded beach never find any available seats, 2 staff members are not friendly or clean shape 3. Food is very, very bad, taste and quality, we alwas sick from it 4. Not allowed for you to use beach Aqua (only Nesmet Amal resort can use) 5. Not allowed for you to use the bar or drinks in the beach 6. Many Seats on beach pool are reserved by (life guards) themselves, and you can pay money to get available one. 7. Restaurant AC is not working at all. You are laterally eaten in OVEN. 8. Dirty loopy bathroom 9. Very bad quality for drinks or food. 10. You can not sleep from noisy songs running till 12 Am.

Big room

Stayed in September 2023

DO NOT BOOK THIS HOTEL! hello everyone, i usually never write reviews of any kind but i have to share this horrible experience with you. i hope you dont make the same mistake as we did and book this hotel. when we first got into the hotel the staff was not friendly at all and we didnt get any information about what is included in our package, when we can eat and how anything works. thats when we also got the wifi password. we knew that there was not going to be wifi in the rooms but only in the lobby. unfortunately even in the lobby it didnt work at all. even loading a simple website would take 5 minutes, if it worked. when we got into the room we immediately had to take 3 long hairs out of our bed. the bed was quite comfy but the bathroom was the next problem. the shower is very small and looked disgusting, to be honest. when we showered, at some point the cold water just turned off in the entire bathroom, so you couldnt even wash your hands for multiple minutes. the food was available at reasonable times but it was highly repetetive, there werent many options and it wasnt delicious. lunch and dinner are exactly the same and also not different from day to day. we suspect that the not eaten food from lunch gets recycled for dinner. in addition the overall standard for hygiene isnt high. some forks seemed dirty and the trays where they displayed the desserts had some rests from the previous rounds of cake (as shown in the pictures). when we wanted to play pool, we were told that it costs 3 dollars. only a few days later another staff member told us that it actually would have been included in our package. this seems like the first staff member tried to rip us off. we booked the hotel because of the swimming pool access. when we arrived the pool was green and there were signs that said the cleaning was in progress. we had been told that the pool would have been accessable the day after 3 days in a row. as you might already think, that didnt happen…

Stayed in September 2023

Flies in restaurant, on the buffet food and all around the dishes. No air conditioning in restaurant or lobby. Room towels were delivered on the third day after multiple arguments Toilet tissues were delivered after we requested One room trash bin was delivered on the third day after multiple requests and we had to use it for the room and the toilet. No shower curtain No hot water in room Pool towels were not available most of the time, we could only get 2 even though we had 4 towel cards. Staff are two categories either very polite or extremely rude. Rude staff were shouting and yelling at guests. Food is low quality and limited variety. No snacks between meals, only beverage. Coffee is extremely bad. No batteries for the TV remote, we requested and didn't receive.

Hurghada is extremely beautiful, if it wasn't for the attractions of the city the vacation would have been a disaster. The aquapark at the pool is ok for young children

Stayed in August 2023

This was the worst hotel I have ever stayed in. I am surprised how it is 3 stars hotel. Every thing they mentioned in their description is just a lie. The lobby is warm crowded ,dirty and they mentioned free wifi , there is no active connection at all in the lobby and when I asked they told the data package has ended and needs renewal . The restaurant is another major problem, I booked all inclusive so I have the chance to try all meals. Most of times no forks, knives or spoons unless you ask specifically for this , I had to complain to one of the manager to get it. Despite it is Buffet there is somebody on each dish to make sure you do not take extra than what they want you to , I am surprised why this the food is already tasteless and not fresh. The rooms are ok but no kettles in the room , the electricity and water was off for hours every day and I needed to go to reception to ask them to fix it . Imagine in this hot weather with temp 43c I am sitting in the hotel with no AC. We tried the beach which is shared with Empire Beach Hotel and it was very crowded and we barely found place to sit. Overall , I would not recommend this hotel to anybody at all.

There was nothing in this hotel which I liked. It was awful experience.

Stayed in July 2023

Not welcoming. Only one key for 2 persons in the room. Noisy air condition. Cartoons need fixation. No room hair dryer, Kettle, and hot water for shower. Swimming pool is not clean. Food is not good in quality and shortage of plates and cutlery

Location

Stayed in July 2023

Everything I don’t like everything it’s a fake hotel it’s not hotel I went there but I found it like cave bad smell the receptionist not polite I asked him it’s not same the hotel I saw on booking he told me it’s other hotel called empire beach but we are empire aqua I said it could be infront of the beach I saw that on booking he said maybe … anyway I made upgrade to empire beach it’s a good hotel I liked it

No thing

Stayed in July 2023

very bad facility and furniture

i am not happy the picture on the website was actually true

Stayed in June 2023