Reviews of The Muse Pyramids INN

Thank you for this enjoyable stay. Thank you to the hotel management run by Mr. Ihab. Thanks to all the staff. The place is very beautiful and upscale and close to the pyramid and all shopping centers and tourist sites in Cairo. The word of truth. All the staff are very upscale, as well as the cleanliness of the hotel and the beauty of the decor in the rooms. God willing, the visit will be repeated over and over again Everything was beautiful and tidy.

Very friendly staff Clean rooms Good price Good location

Rooms are clean, Food was Good and Location is awesome, just in front of Pyramids. Mr. Kaseb , in particular was very polite and helpful during my stay.

Wonderful hotel

Nothing

The view and the value for money

The horns from the cars in the street , was noisy even in the evening

The rooms were comfortable and clean. It was really well designed and decorated.

The breakfast

Staff very friendly, Clean , excellent value against money, good location near of shops and restaurants, very good for rest after along day.

Entrance of the building is very old and not clean , reception is small, breakfast was poor and not tasty.

The hotel had a beautiful view of the Giza Pyramids and the room was spacious and sufficient. Amr was very helpful with airport transfers and tour arrangements. Our driver Omar and tour guide Esra welcomed us warmly and took great care of us. We are very happy that we chose Muse Inn for our trip. Everyone was friendly and helpful. Our requests were met quickly and in the best way possible. We sincerely thank the entire team and send our love.

The jacuzzi can be renovated

Greatest hotel in cairo, we had a nice view of pyramids, rooms are clean and employee are so helpfull especially Reception Islam thanks for everythink.

Good people and Good Energy

Excellent choice

Nothing

Everything about my stay was perfect. I loved the size of the room and the bed, it was super comfy. All the receptionist were always kind and made sure to provide support for our needs. They also offer a very quick loundry service. Thank you for everything :)

The view was amazing. We had a jacuzzi in our room. We had no problems during our stay.

It wasn’t a dislike, but main reception is located at second floor. There is staff that is redirecting you so that’s okay.

Staff were excellent Pyramids were seen out of the windows so centrally placed The hotel organisered airport transfers, tour transfers, they were very helpful. We would highly recommend

The only negative was a 2 hour Nile dinner cruise that was an absolute waste of time. We would have been lucky to cruise for 30 minutes not 2 hours. This is not the hotels fault but tour was offered by the hotel so warning DO NO DO THE 2 HOUR NILE RIVER CRUISE

Lovely staff very helpful

The hotel itselfis quite nicely decorated. The room was very large, although it has very weird setup with 2 or even 3 huge beds inside. The pictures didn't lie, our rooms actually looked at the pyramids. Both of our rooms had tubs inside so you can have a romantic time if you want. Also balconies belong to the rooms, however, it is so so busy and loud outside that you don't really want to sit out there. The receptionist lady (whose name I sadly forgot) was extremely helpful with helping us in some negotiation with the activity provider and also giving us a free room to have a shower after we check out, upon returning for our luggage from a sand storm. Breakfast was okay, it is within the building on a different floor.

The hotel is quite hard to find, you go into an alley then a lobby, then randomly a floor is made into a hotel in an apartment building. The main road just outside is extremely loud even during the night so definetely bring earplugs. We only stayed one night which was fine, probably I'd have moved if I had to stay there a week. I have mixed feelings about the tours organized by the hotel. They contact you on whatsapp giving you a menu of all kinds of activities. They say if you book any programme they will give you free airport transfer. We did book a Nile dinner cruise and a private pyramids sight seeing and when asking for the free airport transfer they say it is only for booking day trips. They said for the Nile dinner cruise everything is included so I don't have to pay for anything except for alcoholic drinks. When we got to the cruise, the waiters said that drinks are not included at all. I told this to our driver who called the event organizer who wanted to talk to me on the phone. He said it was his mistake and apologized. I said okay, but in exchange give me the airport transfer free. He really didn't want to, but eventually said okay in the phone. Upon returning to the hotel I told this to the receptionist lady and also my doubts the this guy would give me the transfer as compansation so she called him and discussed this. During the pyramids sightseeing our guide kept complaining about the new visitor system at the pyramids. He gave us some information about the pyramids, but nothing more than what you can read in the wikipedia pages' summary sections. Also he tried to force extra on us, such as a horrible tourist trap restaurant and went back to the topic of the airport transfer when he offered to take us to a shopping mall next to the airport and have a driver wait for us for 3 hours, only for 60 dollars. The programmes were okay, but given these extra situations I couldn't enjoy them fully. I would not book tours with them again.