Very friendly staff Clean rooms Good price Good location

Stayed in August 2025

The breakfast

The rooms were comfortable and clean. It was really well designed and decorated.

Stayed in July 2025

Entrance of the building is very old and not clean , reception is small, breakfast was poor and not tasty.

Staff very friendly, Clean , excellent value against money, good location near of shops and restaurants, very good for rest after along day.

Stayed in June 2025

The jacuzzi can be renovated

The hotel had a beautiful view of the Giza Pyramids and the room was spacious and sufficient. Amr was very helpful with airport transfers and tour arrangements. Our driver Omar and tour guide Esra welcomed us warmly and took great care of us. We are very happy that we chose Muse Inn for our trip. Everyone was friendly and helpful. Our requests were met quickly and in the best way possible. We sincerely thank the entire team and send our love.

Stayed in June 2025

The only negative was a 2 hour Nile dinner cruise that was an absolute waste of time. We would have been lucky to cruise for 30 minutes not 2 hours. This is not the hotels fault but tour was offered by the hotel so warning DO NO DO THE 2 HOUR NILE RIVER CRUISE

Staff were excellent Pyramids were seen out of the windows so centrally placed The hotel organisered airport transfers, tour transfers, they were very helpful. We would highly recommend

Stayed in May 2025

The hotel is quite hard to find, you go into an alley then a lobby, then randomly a floor is made into a hotel in an apartment building. The main road just outside is extremely loud even during the night so definetely bring earplugs. We only stayed one night which was fine, probably I'd have moved if I had to stay there a week. I have mixed feelings about the tours organized by the hotel. They contact you on whatsapp giving you a menu of all kinds of activities. They say if you book any programme they will give you free airport transfer. We did book a Nile dinner cruise and a private pyramids sight seeing and when asking for the free airport transfer they say it is only for booking day trips. They said for the Nile dinner cruise everything is included so I don't have to pay for anything except for alcoholic drinks. When we got to the cruise, the waiters said that drinks are not included at all. I told this to our driver who called the event organizer who wanted to talk to me on the phone. He said it was his mistake and apologized. I said okay, but in exchange give me the airport transfer free. He really didn't want to, but eventually said okay in the phone. Upon returning to the hotel I told this to the receptionist lady and also my doubts the this guy would give me the transfer as compansation so she called him and discussed this. During the pyramids sightseeing our guide kept complaining about the new visitor system at the pyramids. He gave us some information about the pyramids, but nothing more than what you can read in the wikipedia pages' summary sections. Also he tried to force extra on us, such as a horrible tourist trap restaurant and went back to the topic of the airport transfer when he offered to take us to a shopping mall next to the airport and have a driver wait for us for 3 hours, only for 60 dollars. The programmes were okay, but given these extra situations I couldn't enjoy them fully. I would not book tours with them again.

The hotel itselfis quite nicely decorated. The room was very large, although it has very weird setup with 2 or even 3 huge beds inside. The pictures didn't lie, our rooms actually looked at the pyramids. Both of our rooms had tubs inside so you can have a romantic time if you want. Also balconies belong to the rooms, however, it is so so busy and loud outside that you don't really want to sit out there. The receptionist lady (whose name I sadly forgot) was extremely helpful with helping us in some negotiation with the activity provider and also giving us a free room to have a shower after we check out, upon returning for our luggage from a sand storm. Breakfast was okay, it is within the building on a different floor.

Stayed in April 2025

the breakfast could have some more options but it was nice

everything was perfect

Stayed in May 2025

No hot water, you can hear the noise from the outside and there's moving chairs from the floor above us even in the middle of the night.

View

Stayed in May 2025

The room was not as clean when we moved in, and there’s no bathroom curtain, so you end up with loads of water after each time you take the shower. Haven’t tried the jacuzzi, but it did not look too great on the outside. The offered shampoo/gel are very basic and don’t foam as greatly as you’d like.

We came for a festival, and it was really important for us to stay close to the pyramids, so the location was the best for this purpose. The stuff is very welcoming and helpful. The beds have first mattresses and are very comfortable to sleep on. Basic shops with snacks and pharmacy nearby, restaurant right at the hotel with good food if you need a quick snack.

Stayed in April 2025

The only thing that was the bathroom door and toilet lid needed a little improvement.

The location of the hotel is really good, very close to the pyramids with a nice view of them from the hotel breakfast location. The staff was really helpful with everything we needed. The room was clean, value for money. Also, there was a few good options for breakfast.

Stayed in April 2025

We had to ask for toiletries and water

Just the location

Stayed in April 2025

Not about the hotel, but Cairo. You have to be comfortable being in real Cairo. Random people will approach you to sell you stuff outside the hotel. Traffic is chaotic and loud as people communicate with their signal horns. But you heard this only a little in the room.

You have to put things into perspective - the Muse is a budget hotel. But regarding value for money the hotel was awesome. Staff is really friendly, polite and correct - something you don‘t always get in Egypt - things were clean and functioning. I really appreciated the fridge in the room. The hotel is easy to get to and away from (plus you can literally walk to the pyramids.

Stayed in April 2025

Breakfast could have been better with a little more variety.

Location was excellent - very close to the Giza Plateau. The front desk staff were very good, especially Dua. She had a very good command of English, was very proactive, responsive & friendly. When transportation arranged by the hotel didn't go according to plan (no fault of the hotel), Dua, with the agreement of the manager, made more than amends. Although the breakfast was monotonous and could have had more variety, it was sufficient to start off a morning of exploration. The breakfast staff were very friendly & cooperative. We were quite happy with our stay.

Stayed in February 2025

The room had a few things that needed fixing.

Great location. Just a few miles from the Pyramids.

Stayed in February 2025

That it was completely different to the images on Booking.com , completely different, photos misleading, particularly proximity to pyramids, restaurant, rooms etc

Cost was low,

Stayed in February 2025

My room dont have windows and you could hear a lot of noise from other rooms

The place is close to the pyramids and clean for the price, also the staff speaks English

Stayed in February 2025

bad smell in the bathroom

Stayed in February 2025

The staff was extremely helpful and friendly 👌😊

Stayed in December 2024

We stayed at the hotel at the beginning of January. We booked a basic room, but when we arrived in the evening the room was not like the photo, very small and degrading, and no hot water. The window of the room was very small with a mosquito net overlooking the wall of the building opposite and everything was very small and especially for me who am clasthrophobic. The following morning we immediately asked to change the room and fortunately there was a suite available at an obviously bargained price, very large, with bathtub, modern bathroom, hot water and super view of the pyramids. We then booked a package organised by the hotel for various excursions (pyramids, museum, Memphis etc.) and although the guide was very helpful we did not like how it was managed, few explanations and a lot of free time, when we wanted free time instead all in a hurry. We always returned early and for small variations there were 1000 problems. It also did not specify that any entrance to the museum and even the driver's parking lot were excluded from the package. The Last Adventure was the henna made on the hand of which the night the pillowcases were soiled. They asked for €40 to buy new white sheets, showing the washed and difficult to remove stains (in my opinion washed only with water just to show it off). After a long negotiation and agreement we paid 10 euros for the "damage". The staff was kind but these situations are really unpleasant.

Nice view from suite, and nice room(suite)

Stayed in January 2025

The location. It was hard for uber drivers to find it The breakfast could improve

The room was big with plenty space, the beds were really comfortable and the views were amazing. The staff were lovely and really helpful in every moment. They made our stay even better.

Stayed in February 2025

The pillows were hard like rocks, not comfortable at all, an the breakfast needs work.

Stayed in January 2025

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Stayed in January 2025

WiFi very bad

Location and view of the balcony

Stayed in January 2025

It is not as it looks in the photos. The entrance downstairs is dirty. Rooms are not cleaned properly, and the rooms with view are old, not renovated. There is a renovated part but it has no view and still not very clean rooms. Breakfast was very poor, disappointing.

The staff helped me to organise trips in the city and in the pyramids. That was very helpful. View was good.

Stayed in January 2025