Reviews of Sun City Hotel - The Gabriel 5 stars
Suncity Mall, Autostrad Road, Heliopolis, 99999 Cairo, Egypt
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaffs are Helpful
Distance from city center
"Dear Guest , It is a pleasure to have you at The Gabriel SunCity Hotel. We are very delighted that you did enjoy every moments you did spend with us. Best Regards
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewQuality
None
"Dear Guest , It is a pleasure to have you at The Gabriel SunCity Hotel. We are very delighted that you did enjoy every moments you did spend with us. Best Regards
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery old, no maintenance
Couldn’t use hot shower for 2 days.
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The Gabriel Sun City Hotel
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation is good.
Breakfast was cancelled at the venue on the arrival without a prior notice after booking through the app, claiming that it’s not included in the bundle booked and this didn’t match what I booked! There was no hot water in the shower for two days without any clarification or action whether to solve it or compensate. All toilet fixtures are old and not well maintained. Internet connection was very weak.
I would like to thank you for taking the time to write about your visit feed back .Regarding Breakfast cancelled at the venue you make the reservation online and to be without breakfast or with is your choice not us, and you already made it without breakfast we cannot change what you choose Otherwise I have taken a good note of your comments that I will share with our colleagues to adapt corrective actions assuring that such inconvenience will not take place with you or with any of our guests in the future I do apologize for the concerns you have about your experience at the hotel. We look forward to welcome you back soon. Best Regards
I would like to thank you for taking the time to write about your visit feed back .Regarding Breakfast cancelled at the venue you make the reservation online and to be without breakfast or with is your choice not us, and you already made it… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified review5min driving distance from the airport. Personnel super friendly. Big rooms well equipped and clean.
"Dear Guest , It is a pleasure to have you at The Gabriel Sun City Hotel. We are very delighted that you did enjoy every moments you did spend with us. Best Regards
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewStaff and interior
All good ilthat was very good experience with you guys
"Dear Guest , It is a pleasure to have you at The Gabriel Sun City Hotel. We are very delighted that you did enjoy every moments you did spend with us. We are most looking forward to welcoming you back again to The Gabriel Sun City Hotel Best Regards
"Dear Guest , It is a pleasure to have you at The Gabriel Sun City Hotel. We are very delighted that you did enjoy every moments you did spend with us. We are most looking forward to welcoming you back again to The Gabriel Sun City Ho… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThis hotel is so close to the airport. The staff was so friendly and helpful. We enjoyed the breakfast. We've stayed here many times when we are in Cairo.
"Dear Guest , It is a pleasure to have you at The Gabriel Sun City Hotel. We are very delighted that you did enjoy every moments you did spend with us. Best Regards
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThe staff
The AC was bad
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The Gabriel Sun City Hotel. Best Regards
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewالتكييف تعبان
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 June 2025 · Stayed in April 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewProperty is was definitely great many decades ago but it is now overdue for a major revamp. The bed was comfortable and the rooms sizeable.
While the room itself was comfortable and sizeable - the ambiance around the hotel itself is dull as it is located in a shopping mall which has since been mostly decommissioned. The price was relatively high for what we received. We stayed at Hilton Cairo Heliopolis before this hotel so perhaps our expectations were higher than they should have been. The WiFi was very unstable for the entire four nights of our stay. The breakfast was okay but poor command of English made it a challenge for our eggs to be prepared the way we like them.
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The Gabriel Sun City Hotel. Best Regards
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewNothing
Everything
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in December 2024
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewStaff very welcoming and helpful Comfortable beds Room service 24 hours
Noise from wedding venues Cleanliness was not that great
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The Gabriel Sun City Hotel .
I would like to thank you for taking the time to write about your visit feed back . I have taken a good note of your comments that I will share with our colleagues at the hotel. We are most looking forward to welcoming you back again to The… Show more
Reviewed: 29 January 2025 · Stayed in December 2024
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewVery nice. Great staff
"Dear Guest , It is a pleasure to have you at The Gabriel Sun City Hotel. We are very delighted that you did enjoy every moments you did spend with us.