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Reviews of Swissôtel Sharm El Sheikh - Ultra All Inclusive Collection 5 stars

Naama Bay Sharm El Sheikh South Sinai Egypt, 46619 Sharm El Sheikh, Egypt

#8 of 157 hotels in Sharm El Sheikh

Guests' Choice

Review score

Based on 112 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 10 August 2025

    10
    It was short but more than enough with the efforts of the staff and facilities of the hotel.
    • Leisure trip
    • Family with young children
    • Swiss Select Room Adult
    • Stayed 3 nights

    Dinner menu at the Main Restaurant could be served more alternatively since everybody was following the same grills, you may make an observation week, which meals are preferred more and can arrange according.

    It was a real all-inclusive experience and all the staff was there to make you feel like home. My kids were all satisfied with hotels facilities whereas I as a single enjoyed the silence at isolated zones. Guess relations worked great especially a special thanks to Faride, who became a part of the family during our stay. Mr Islam was too kind to arrange a well located stay for us to compensate the problem we experienced because of booking.com. The chef of Ala Carte Restaurants Derya, did an amazing job the Brasilian Restaurant was over qualified then my expectations. And Doctor was a real nice guy find a quick solution for my son. Thank you guys a lot.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Swiss Select Room Aqua
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect

    Very kindly stuff very clean the food was excellent and varied for all kind of people very helpful stuff we enjoyed our stay. My children loved the hotel especially the Aqua. Mr Amr at the bar drinks is very unique and speaking many languages very professional enjoyed my stay, Mr Yosef at the pool was very kindly and helpful the chef making delicious food worth every thing

    Stayed in August 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room Aqua
    • Stayed 5 nights
    • Submitted via mobile

    The service was great and they have a fast responding time , the rooms were clean and comfortable, we lost some items and they were found very fast Great thanks to Farida from guest relations as the welcomed us and was a great help for us , she is an amazing person and very helpful and kind

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room Aqua Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    Aquapark, corals, seaside, room, clean, queit.

    Stayed in June 2025

  • Reviewed: 20 July 2025

    10
    An amazing stay made unforgettable by Aya’s exceptional care and attention — can’t wait to come back!
    • Leisure trip
    • People with friends
    • Family Room Aqua
    • Stayed 7 nights
    • Submitted via mobile

    The only downside was the bar service — unfortunately, most bartenders didn’t know how to properly make cocktails and often added too much alcohol, which made the drinks unpleasant.

    The food was delicious, and the entire staff was incredibly kind, helpful, and attentive. A very special thanks to our amazing consultant Aya — she truly made our stay exceptional. She was always there when we needed something, handled every request with care and a smile, and made us feel genuinely welcome. Her support made all the difference. We felt like VIP guests thanks to her! The overall experience was smooth and memorable — we’ll definitely come back.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    10
    My stay at the hotel was truly enjoyable! I had a wonderful experience, especially thanks to the exceptional support and
    • Leisure trip
    • Family with young children
    • Deluxe Room Aqua Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    I highly recommend this hotel, especially for families. It offers a safe, clean, and welcoming environment with excellent service. Definitely a place I would love to return to!

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    A highly enjoyable stay marked by comfort, quality service, and the exceptional assistance of Ms. Aya Ashraf, whose atte
    • Leisure trip
    • Family with young children
    • Deluxe Room Aqua King Bed
    • Stayed 2 nights
    • Submitted via mobile

    I highly recommend staying at Swiss Hotel Sharm El Sheikh for anyone looking to enjoy a fun-filled vacation packed with activities and entertainment for the whole family. The hotel offers excellent facilities, clean and comfortable rooms, and a variety of entertainment options for both adults and children. One of the highlights of my stay was the outstanding service. I would especially like to thank Aya Ashraf, who was truly one of the most amazing people I met during my visit. She was available around the clock to assist with anything I needed and always did so with a kind smile and a professional attitude. Her presence made my stay even more enjoyable — she is truly a wonderful person! If you're planning a family vacation in Sharm El Sheikh, Swiss Hotel is the perfect choice.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Aya shraf make our stay wonderful
    • Leisure trip
    • Family with young children
    • Family Room Aqua
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    I had a wonderful experience at this hotel. The staff was friendly, welcoming, and always ready to help with anything I
    • Leisure trip
    • Family with young children
    • Family Room Aqua
    • Stayed 1 night
    • Submitted via mobile

    Calling room to remind about check out time,

    Water slides and entertainment, food is delicious and bunch of variety

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    The resort is lovely
    • Leisure trip
    • People with friends
    • Swiss Select Room Adult
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room Aqua
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything was perfect

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room Aqua
    • Stayed 6 nights
    • Submitted via mobile

    Everything is very good Thank you Monica

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room Aqua Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Hotel facility and staff were very nice. We Enjoyed a lot! Especially Guest Relation Team is amazing🙏

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Swiss Select Room Aqua
    • Stayed 4 nights
    • Submitted via mobile

    Aya from guest relations is very helpful and cheerful

    Stayed in June 2025

  • Reviewed: 17 May 2025

    10
    A Great Spot I’d Easily Recommend to Friends
    • Leisure trip
    • Family with young children
    • Deluxe Room Aqua King Bed
    • Stayed 3 nights

    I believe there are a few areas that could be improved. These are not major issues or serious problems, but rather points that I think should be considered for maintaining high service quality in the long run: 1 - Repetitive Food Options: Of course, it's understandable that some meals may repeat due to the nature of hotel dining. However, what I specifically want to highlight is the importance of maintaining the cold chain. On the first day, the melon and fried dough (pişi) I had on my plate were unfortunately spoiled. The staff handled the situation promptly and professionally once we pointed it out, which we appreciated. Still, I believe it's an important detail that requires more attention. 2 - À la Carte Restaurant: While the atmosphere and service in the à la carte restaurant—where guests go with a reservation—are truly great, even excellent, the food unfortunately does not meet the same standard. I genuinely think that the quality of meals at the à la carte restaurants should be improved to better reflect the overall experience. 3 - Transfer Services: Unfortunately, the hotel does not currently offer complimentary transfer services. Considering that there are limited flights to the Sharm region, offering such a service to guests in the future could be a valuable and appreciated addition. (Perhaps this is something not included in Booking.com reservations, but still worth considering.) Thank you again to the entire team for their hospitality and efforts. We truly appreciated our stay and hope to see continued improvements that match the otherwise excellent experience.

    First of all, a big thank you to all the Swissôtel staff, especially Monica and Ayman from customer relations. They got in touch with me even before I left Istanbul and were incredibly helpful from the moment I arrived at the hotel. We truly felt their warmth and support throughout our stay. Thanks to them, we had a really lovely holiday. I definitely recommend it!

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Room Aqua Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    Monica helped us with everything. Monica is very sweet, smiling and very attentive. The food in the Greek restaurant of the hotel is very delicious. The shrimp pasta is a must try. Derya the chef is personally interested. All the food is delicious. Your first choice should be the Greek tavern. If you like sushi you should go to the Sky lounge one evening. Shrimp tempura and sushi are very delicious. I recommend you to eat only salmon in the Italian restaurant. In general the hotel is nice, the personal is friendly and attentive.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    10
    The best hotel I've ever stayed in! Exceptionally wonderful staff!
    • Leisure trip
    • Group
    • Swiss Select Room Adult
    • Stayed 2 nights

    It was genuinely the best hotel stay I've ever had! The staff was EXCEPTIONALLY friendly and sweet! @Farida from guest relations literally made my trip! She contacted me before I even reached Egypt, made sure everything was to my liking, made my trip fun, and was just so sweet! She even kept checking on me throughout my stay. If there was a fun activity happening, she would text me to come quick and join! Loved loved loved her! Ali from concierge was also super sweet, everyone was! Would absolutely stay there during my next trips to Sharm Al Sheikh!

    Stayed in May 2025

  • Reviewed: 14 May 2025

    9.0
    The hotel and experience of the geography was fantastic and colorful.
    • Leisure trip
    • Couple
    • Deluxe Room Aqua King Bed
    • Stayed 4 nights
    • Submitted via mobile

    Late at night there were mosquitos and flies which were displeasing

    The breakfast and all other meals were just very good, satisfactory and large selection. The hotel staff were very polite and friendly. By the way, once again a huge thank you to our customer representative Monica who were all so very helpful and attending and looked after us very well.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Swiss Select Room Aqua
    • Stayed 4 nights
    • Submitted via mobile

    It's very peaceful, well maintained and the team is extremely helpful, polite and cheerful. Checking in was very fast, monica the guest relations is very professional and accommodating. Overall everything was just perfect and we cannot wait to be back.

    Excellent hotel. Nice view.and nice location people very helpful. Especially Geust relation Monica she was very helpful respect. She is amazing person. Smiling positive energy all the time that is make. Stay blessed happy and love the hotel due her. Help and make our stay very comfortable

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Swiss Select Room Aqua
    • Stayed 4 nights
    • Submitted via mobile

    If ws great

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Exceptional
    • Family with young children
    • Deluxe Room Aqua Twin Bed
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Thank you for Monica and Maria from guest relations team they were very lovely with us Also we would like to thank our housekeeper for perfect cleaning during all stay The aqua park was very good It was great to find milk for my child The staff at the main restaurant very helpful

    Stayed in May 2025

  • Reviewed: 1 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room Aqua Twin Bed
    • Stayed 6 nights
    • Submitted via mobile

    Evreything Aya Maria and Seif is good personel thank s

    Stayed in May 2025

  • Reviewed: 30 April 2025

    10
    Magnifique ++
    • Leisure trip
    • Couple
    • Swiss Select Room Aqua
    • Stayed 3 nights
    • Submitted via mobile

    .

    Very good stay at the hotel. Hotel staff are amazing and very attentive, especially Aya who assist me from the start and made our stay a successful holiday. In general all is very spacious and good ++ There is several type of restaurants + buffet. Rooms and bed are comfortable Swimming pool Spa is good And super kind staff I would for sure visit again, thank you

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room Aqua Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    We had an amazing stay at this hotel! The facilities were clean, modern, and very comfortable. The food was delicious with a wide variety of options that suited everyone’s taste. What truly made our experience exceptional was the outstanding service — especially from Miss Aya. She went above and beyond to assist my family throughout our stay, always kind, attentive, and professional. Her presence truly made a difference and made us feel at home. Highly recommended — we’ll definitely come back again!

    Stayed in April 2025

Showing 1 – 25

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