Reviews of Steigenberger Resort Ras Soma 5 stars
KM 55 Hurghada Safaga Road, Ras Soma, Soma Bay, 84911 Hurghada, Egypt
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewUnfortunately, our experience at Steigenberger Ras Soma was extremely disappointing and upsetting. We came for relaxation and a pleasant stay, but instead we faced very unprofessional and inappropriate behavior from some of the staff in the restaurant and buffet. One of the waiters behaved in a very disrespectful way, making offensive and inappropriate comments to me such as: “What a beauty.” This is completely unacceptable and felt like verbal harassment. I did not come here to be disrespected or made to feel uncomfortable in such a way. On top of that, one of the chefs at the waffle station even asked me for my Instagram account — another highly unprofessional and inappropriate act. Because of these disturbing incidents, we avoided going to the buffet altogether, and what was supposed to be a relaxing vacation turned into a stressful and unpleasant experience. Honestly, this was one of the worst hotel stays we have ever had. We will never return to Steigenberger Ras Soma, and we cannot recommend it to anyone. I hope management takes this feedback very seriously, because such behavior damages the reputation of the entire hotel.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewTop notch in tourism industry.
I wish if they have more live and vibrant shows that attracts Egyptians. But otherwise this place is phenomenal.
Dear Mr. Rafik, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and your suggestions for improvement are well noted and will be considered to work on in the future. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mr. Rafik, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPerfect resort. Clean new and very well maintained. Food was great and great a la carte restaurants too. Staff are lovely and ready to go above and beyond for you! I really can’t fault this resort!
1 hour drive from Hurghada airport but worth it. It’s a great resort.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI loved the position right in middle of the Bay. The breakfast was superb! The room was large and very clean. The asiatic restaurant was the best!
Just a bit of more "night life" with dj set on the beach like the last day we stayed there
Dear Mrs. Iidia, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and yor constructive ratings for improvement are well received and will be worked on to improve in the future. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mrs. Iidia, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewNew hotel, nice beach, very good food, clean
Staff responsiveness is not the best , specially when you have a problem (with exception of house keeping) I had a maintenance issue for two days, took me 6 calls, 2 escalations and a call to the operations manager to get it fixed
Dear Mr. Karim, first of all we would like to thank you for choosing our hotel to spend your vacation at and for taking the time to review your recent stay. We're delighted to hear that the cleanliness of our hotel fulfilled your expectations as well as the culinary variety and our beach side. However, we've noted your comments regarding the responsiveness of our team, which seem to have fallen short of your expectations. We sincerely apologize if your experience did not match our intention of providing excellent service. Your feedback has been taken into serious consideration as we constantly strive to enhance the guest experience. We are looking forward to have the opportunity to welcome you and your family back in the future and better meet your needs. Sincerely, Manuel Guardia General Manager
Dear Mr. Karim, first of all we would like to thank you for choosing our hotel to spend your vacation at and for taking the time to review your recent stay. We're delighted to hear that the cleanliness of our hotel fulfilled your exp… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewSimply The Best
Dear Mr. Kuha, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mr. Kuha, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI have never been to resort anywhere jn the world as nice as this one in every way. The food, the beach, the rooms, the staff; all 10/10. We will be back! Love this place!
Dear Mrs. Ginelle, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mrs. Ginelle, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you ha… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewPhenomenal hotel, staff and location. The beach was so calm and pristine. The beach was calm and warm enough for my 3 and 7 year old children. I cam with my entire family from Canada. We will be back for sure next year. The food was out of this world for every meal. The rooms were so nice and well designed. Everything about this resort I loved and I cannot say that about any resort that I have ever been to.
Dear Mrs. Ginelle, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mrs. Ginelle, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you ha… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClean , comfortable, family friendly, all the staff are amazing extremely helpful and polite, welcoming
Night shows need improvement
Dear Mr. Mostafa, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with a great holiday experience and that you had a relaxing stay. You have extended the hotel with a honest rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and your constructive feedback, concerning our offered evening program will be used to develop futher. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mr. Mostafa, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with a great holiday experience and that you had a rela… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe level of service of facilities
No reef for snorkeling
Dear Mrs. Celine, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mrs. Celine, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewClean
Nice place
Dear Valued Guest, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Valued Guest, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you ha… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewThe hotel is luxurious with perfect facilities and services, serenity and hospitality that make your stay memorable
Serving drinking water in plastic cups! Wasn’t good and doesn’t match the place itself and we didn’t experience this issue in our previous stay there , bad pesticide control
Dear Mr. Ayman, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with a great holiday experience and that you had a relaxing stay. You have extended the hotel with a honest rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and you constructive comment is well noted to be improved in the future. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mr. Ayman, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with a great holiday experience and that you had a relaxi… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewAmazing stay, wonderful staff
Internet was down for half a day
Dear Mr. Mohamed, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mr. Mohamed, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewIts was very very clean and very comfortable. Also staff were super nice and helpful.
More activities is needed.
Dear Mrs. Zaynab, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mrs. Zaynab, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewEvery thing
Beer in the minbar was charged and it was included in the all inclusive before
Dear Mr. Kastour, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and your constructive comments are well noted and will be considered in the future. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Mr. Kastour, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe resort was amazing. All facilities were great and staff were lovely, friendly and so welcoming. Rooms were amazing, clean and wonderful. The restaurants around the resort were great specially the Italian, Arabian and the Asian. The experience was absolutely incredible and surly will be remembered and repeated again.
Dear Dr. Hasan, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a relaxing stay. You have extended the hotel with an excellent rating and comments reflecting your appreciation, and for this we are very grateful. We continue and always strive to improve our standards and quality and we hope to see you re-visit our hotel soon again. We wish you all the best and we’re looking forward to welcoming you back in the near future. Best regards, Manuel Guardia General Manager
Dear Dr. Hasan, Thank you for taking the time to share your experience at Steigenberger Resort Ras Soma. Me and my team are delighted to read that we have succeeded in providing you with an exceptional holiday experience and that you had a… Show more