The rooms are a bit outdated. The lobby is very small.

Breakfast was great, so was the location

Stayed in August 2025

Rooms a bit on the small side, pool was tiny, construction was going on, ATMs didn't work and the taxis organised by the hotel were overpriced

Location, excellent food, room service, staff, and how fast our issues were sorted out. The views of the pyramids were spectacular!

Stayed in August 2025

Hotel furniture is old and worn out we did not expect this tbh as it is not a cheap hotel to stay in, but the room cleaners are doing a wonderful job to keep things tidy.

Staff is very friendly, helpful and try their best to give you the best experience

Stayed in July 2025

The à la carte food in the restaurants wasn’t really great.

Great view, large and comfortable rooms, very nice staff, great breakfast buffet

Stayed in July 2025

A little bit old facilities . Most of the staff in the breakfast didn’t speak English.

The location and the view. Asraf was really kind and friendly always available . Very nice gesture the dessert on the room as a welcome treatment

Stayed in July 2025

The Ac in the bedroom was very high. The water pressure in the shower was pretty low. The bedsheets and linen could be softened and different

The staff was very friendly and accommodating. Especially Menna at the reception and Magdy the bags helper. Amazing Pool and the food at the room service menu was very decent

Stayed in July 2025

we would like to mention all of the staff but most especially Mohamed at front desk, we arrived late at night from Ireland. exhausted . he greeted us with such a lovely smile and welcome and seeing our weary faces, up graded us to a pyramid view. To which we woke next morning to the view of the Pyramids of Giza gazing at us. Made our trip extra special, Thank you Mohamed. Food, room, lovely and spotless. i would highly recommend this Hotel and the lovely staff.

Stayed in July 2025

Electricity and the AC in the rooms will not turn on unless you put the room key in the electrical slot next to the door. This means that if you are gone most of the day (like we were) the rooms will be hot upon arrival. Took quite a while for the room to cool down. We were told that the pool closes at sunset (which at the time we were there was between 8:00 and 8:30PM). That was not the case, as when we went down to take a dip, we saw a sign saying the pool closed at 7PM (we arrived at 7:05PM).

The hotel is quite nice. We were greeted with a warm welcome from the bellhop who took our luggage without question. The front desk was able to accommodate our needs despite being there several hours before actual check-in time. Overall, the hotel is beautiful. Rooms were spacious and ours had balconies in which we could see the pyramids from them.

Stayed in July 2025

Steinberger Pyramids is in an amazing location across from the new museum. It is extremely clean and the staff was wonderful. The rooms were large and we enjoyed our balcony with a view of the pyramids! The restaurant options were very good and we also liked the distance from the airport.

Stayed in May 2025

The hotel offers a tranquil and relaxing atmosphere, complemented by a highly professional and accommodating staff, with the added benefit of stunning views of the pyramids and the recently opened museum.

Stayed in July 2025

Some of the staff need training

Facing the Grand muséum

Stayed in July 2025

The only (very minor) issue was that the room phone didn’t work — but I’m sure if I had mentioned it, it would have been sorted quickly. All in all, an excellent stay that exceeded our expectations. Highly recommend for anyone wanting a comfortable base near the pyramids,

We stayed at this hotel for just one night before our drive to Alexandria, and it was absolutely perfect for the purpose of our trip. The highlight? Being able to see the pyramids from the comfort of our room — an unforgettable experience! The room was spacious, spotlessly clean, and surprisingly quiet. We slept really well and woke up to that view — it honestly felt surreal. The buffet dinner and breakfast were both excellent, with a great variety of traditional Egyptian dishes alongside more continental options. Everything was fresh and well-prepared. The staff were warm, friendly, and genuinely caring from start to finish. They struck the right balance — helpful and attentive without ever being overbearing. I especially appreciated the guest services team reaching out to me via WhatsApp before our stay. It made everything feel smooth and personal.

Stayed in June 2025

Was told rooms weren’t ready even 2 hours after the check in time. When checking out had to wait 20 minutes for them to tally up the money from the minibar

Location amazing, food good, rooms lovely and clean

Stayed in June 2025

Great hotel in Giza. It is right in front of the GEM, so it is the perfect place to stay if you want to visit the museum or the Giza pyramids. Very welcoming staff, the breakfast was great and good restaurants to eat.

Stayed in June 2025

Great location

Stayed in May 2025

The food could have been better.

Fabulous swimming pool and spacious room. Staff all very friendly and willing to please.

Stayed in May 2025

Depending on your room, can be noisy sometimes with people and music by the swimming pool at night.

Large installations ; swimming pool, outside bar, ATM, site security, taxi service within the property.

Stayed in June 2025

Not so much the property, the prices seem reasonable for drinks and food however there is a total roughly about 25% added to your bill which is the Egyptian tax etc. it’s not clear, but was a shock

Stayed in May 2025

Hair dryer and iron are too old.

Breakfast was great. Pool was great.

Stayed in May 2025

The choices in the buffet were pretty limited

The facility higyne is great. The location was very convenient. The staff are very helpful

Stayed in May 2025

Room service food quality was not great

So friendly staff , very helpful , breakfast shows a good variety of foods, location

Stayed in May 2025

the outside restaurant

wonderful breakfast selection, fantastic view from my room.

Stayed in May 2025

Our waiter at the dining room was very rude and hostile towards us which left an overall bad taste. For example, we asked if he could bring new forks for the desserts and he pointed at the used dirty forks on our table, said we already had some and never brought new forks. To clarify, those were already used during the dinner with clear food remains on them and one of them was even dropped to and picked up from the floor. Otherwise, we are not blind. Moreover, he was serving ice cream at one point and we were ordering some. After we ordered three scoops in total, he yelled at us out of nowhere that we could only order five scoops in total (we were a group of six people, not sure why five but whatever. One person in our group didnt feel like having ice cream anyways). I was the fifth person and asked if I could mix two flavors, having even less than half a scoop from each, he said “No, that would still be counted as two scoops, your group should have chosen better.” We were joking among ourselves for the rest of the night that we failed the ice cream strategy. 😀 But overall, very unprofessional indeed.

Great location, very clean and nice facilities. The staff at the lobby was very friendly and professional, they hosted us at the lobby before our check-in time and agreed to switch our breakfast to the previous day. Overall, very polite and friendly encounters.

Stayed in April 2025

Everything was excellent fantastic location

Stayed in May 2025