One thing I noticed (and this is the reason i give only 4 star) was that the hotel only had male staff members. It would be great to see more female employees included in the team, not just for balance but also to reflect inclusivity and diversity in the hospitality experience. I imagine it can be challenging for Arab men serving so many female guests (instead of being served as they are used to) but if hotels start including women in their teams, it could help change attitudes and values towards women in general. If they want to take part in western profit tourism they must change their attitude and old and invalid customs. Overall a fantastic stay with great service, food, and atmosphere. With a bit more gender diversity in staffing, this hotel could become truly outstanding.

I had a wonderful stay at this hotel and would definitely recommend it. The staff were genuinely welcoming, friendly, and attentive – they really made the stay memorable. The photos online matched the reality, which is rare and much appreciated. Food options were excellent, with plenty of variety and great quality. The pool was amazing! A special thanks to Hamdy from the pool bar who went above and beyond to make the experience even better.

Stayed in August 2025

A minor mistake at reception (but quickly and effectively handled by the hotel team)

The hotel facilities, cleanliness, and restaurant service were overall very satisfying. The general service level was excellent, and we felt comfortable during our stay. There was a small mistake at the reception, but the hotel management followed up with very proactive customer service, which was truly impressive. Thanks to their professional after-service, my trust in the hotel has actually grown stronger. I would be happy to return on a future visit.

Stayed in August 2025

There is 0 to complain or with negative background!

Everything is perfect ❤️

Stayed in August 2025

Nothing to nog like. Would definitely recommend to go.

The hotel is a wonderful place to stay. We had such a great time. The staff are friendly and attentive, making you feel truly welcome. Specially the staff of the seafood restaurant! The facilities are well maintained and look beautiful.

Stayed in August 2025

Everything fa tactic please come again!

Sabrina was marvellous is handling with any issues. The hotel was amazing. Soliman Emmad was fantastic in the eating food area . We were so happy. Osama was fantastic with beverage and the servose was smooth

Stayed in August 2025

If you’re a looking for a place where you can swim in the sea it’s not a place e for you, due to the shallow. There is a Mini Club for children but is not very attractive as well as children activities. For older kids or those that like to spend time in the pool it’s great, but if your kid to enjoy activities in Kids Club you may be disappointed

Hotel is extremely clean and beautiful. Pools are big and comfortable, there is a plenty of sun beds or cabanas. Staff is attentive and very helpful. Swim up room is great option if you would like to access pool whenever you want. It was our 2nd stay and we will come back again

Stayed in August 2025

The staff linger for a bit after assisting you as if they're waiting for a tip which was making me uncomfortable. There was a couple of time when room service took longer and brought an incomplete order.

Great location, breakfast was amazing

Stayed in August 2025

Nothing

Staff

Stayed in August 2025

Our stay at the Steigenberger Alcazar in Sharm El Sheikh was absolutely outstanding. From the very beginning, Lydia, the manager, went above and beyond to make our holiday truly unforgettable. The food was excellent – the buffet offered a huge variety of fresh and delicious dishes, and the à la carte restaurants were simply exquisite. Everything we tried was full of flavor and beautifully presented. The resort itself is immaculate. The pools are always clean and inviting, and the golf cart service makes it so easy to move around the vast property. We also loved the football field right by the beach – a unique touch you rarely find in other resorts. Every evening, there was live entertainment and shows that made the atmosphere vibrant and fun. Whether it was relaxing by the pool, enjoying the sea, or watching the performances at night, there was never a dull moment. The service, the attention to detail, and the warm hospitality made us feel truly special. In short, this is not just a resort – it’s an unforgettable luxury experience in Sharm El Sheikh that we would recommend to anyone without hesitation.

Stayed in August 2025

Clean, good food, great hospitality

Stayed in August 2025

The whole thing was well managed

Very nice - lovely well kept

Stayed in August 2025

Basically we enjoyed our time in Steingenberger Alcazar, we liked everything, the facilities, staff and atmosphere. Special thanks to Nada (guest relations) and Amira (kids club)

Stayed in August 2025

Nothing

A blend of elegance and comfort. from the meticulously maintained rooms to the flawless hospitality, reflects a standard of excellence rarely found. A true sanctuary for the discerning traveler.

Stayed in August 2025

Nothing

Staff hospitalty, super clean and best foos in sharm, defnetly will come back, super recommended.

Stayed in August 2025

I am satisfied with their service

The Breakfast was awesome

Stayed in August 2025

This property sits on large grounds that are very well maintained.

Stayed in August 2025

Nothing

Great experience thanks to nada

Stayed in August 2025

Nothing

Good location, great stuff

Stayed in August 2025

The everyday night shows were not as professional as you would expect from a very high rated hotel

Friendly staff, Very clean property

Stayed in August 2025

Beautiful gardens, comfortable rooms, exquisite service

Stayed in August 2025

Great stay! The food was excellent and the place was very clean. Just two notes: • Mosquitoes were quite annoying and need more attention. • A quick intro about pools and activities on arrival would’ve been helpful. Overall, we enjoyed our time and would love to come back!

Great stay! The food was excellent and the place was very clean. Just two notes: • Mosquitoes were quite annoying and need more attention. • A quick intro about pools and activities on arrival would’ve been helpful. Overall, we enjoyed our time and would love to come back!

Stayed in August 2025

Nothing

Best service, friendly staff,fresh food and delicious, clean room and facilities, I recommend for everyone 👌

Stayed in August 2025

Excellent staff very nice food very nice room relaxing stay I will recommend this fir all family to enjoy

Stayed in July 2025

Nothing

The service is excellent the staff , clean , full activities ❤️

Stayed in July 2025