Reviews of Sheraton Ocean 7-PRIVATE SUITES - Without Pool access
sheraton ocean blue, Heliopolis, 11799 Cairo, Egypt

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThanks for Mr. Riyad and Ms. Khulood for their kindness and help.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAbdukrahman very friendly staff and it’s clean with all needed facilities
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe best things about this stay were the pool, gym, restaurant, the spacious room, and the extremely friendly and helpful staff. Shout out to Abdu, Mohamed, Riad, and Abdullah for being such good hosts and taking great care of us.
There was one small light next to the bed by the phone that we were unable to turn off. It was integrated into the wall.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe staff was very helpful and good especially mohamad, Riyadh and aldhimi
I had to pay for room cleaning
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThey are not professional I give them my married papers they not acceptable I go Radisson Blu Sheraton Hotel They accepted I enjoy there
They are not professional I give them my married papers they not acceptable I go Radisson Blu Sheraton Hotel They accepted I enjoy there
Dear Mostafa... your documents are not completed. thanks
Reviewed: 13 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in May 2025
Verified reviewIt was good for the price we paid, near the airport.
The staff were not so helpful.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewFirst time to be in a hotel without cleaning the room or having soap in the bathroom. The cover was not clean I DEFITNETELY NEVER RECOMMEMD THIS HOTEL TO ANYONE
Same as above
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe bed was nice
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewClose to the airport and other attractions like the Citystars mall.
Access to the pool and gym are extra. The cost is pretty high and it’s per individual person.
Reviewed: 15 June 2025 · Stayed in April 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewNothing
Cleaning Towel holder broken The place not Clean Feidge not working No towels
Dear Nabil... you had 3 nights stay you didn't make any complaint... maybe you have other problems. thanks
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewit was a quite pleasant surprise how luxurious and big the room is for an affordable price. the staff are really helpful. it is more of a very good Airbnb rather than a hotel. Convenient location near airport and lively Heliopolis area and transportation to downtown.
The staff was too eager to help. I think it can be beneficial to stock the room with some basic consumables like bottled water, tea, and coffee.
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGood location , very friendly staff
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in April 2025
Verified review