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  5. Reviews of Sheraton Ocean 7-PRIVATE SUITES - Without Pool access

Reviews of Sheraton Ocean 7-PRIVATE SUITES - Without Pool access

sheraton ocean blue, Heliopolis, 11799 Cairo, Egypt

#562 of 756 hotels in Cairo

Guests' Choice

Review score

Based on 49 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.5

  • Location

    8.1

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 1 night
    • Submitted via mobile

    Abdukrahman very friendly staff and it’s clean with all needed facilities

    Stayed in August 2025

  • Reviewed: 21 July 2025

    9.0
    Great stay, especially if you need to get to the airport
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    There was one small light next to the bed by the phone that we were unable to turn off. It was integrated into the wall.

    The best things about this stay were the pool, gym, restaurant, the spacious room, and the extremely friendly and helpful staff. Shout out to Abdu, Mohamed, Riad, and Abdullah for being such good hosts and taking great care of us.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Great value for money
    • Leisure trip
    • Couple
    • Family Studio
    • Stayed 7 nights
    • Submitted via mobile

    I had to pay for room cleaning

    The staff was very helpful and good especially mohamad, Riyadh and aldhimi

    Stayed in July 2025

  • Reviewed: 17 June 2025

    7.0
    Nice location.
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Access to the pool and gym are extra. The cost is pretty high and it’s per individual person.

    Close to the airport and other attractions like the Citystars mall.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location , very friendly staff

    Stayed in June 2025

  • Reviewed: 29 May 2025

    7.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    Staff were very very kind and helpful. Room had everything we needed and was very clean.

    Stayed in May 2025

  • Reviewed: 15 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good except that there was a problem with the shower and there was no view but a desert.

    Stayed in April 2025

  • Reviewed: 7 May 2025

    9.0
    Everything was amazing apart from bed bugs unfortunately.
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 1 night

    There were some bed bugs.

    Abood (Abdul Rehman) who was the guy that facilitated our check-in and checkout, he deserves a special thanks as his hospitality skills were 11/10. The best I've seen. Such am nice guy. Same goes for another Abdul Rehman who met us at checkout early morning.

    Stayed in May 2025

  • Reviewed: 26 March 2025

    9.0
    Clean and comfortable
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The place very clean and very comfortable. The staff specially Mario and fue very helpful

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Family Studio
    • Stayed 1 night
    • Submitted via mobile

    Not properly clean!

    Location

    Stayed in March 2025

  • Reviewed: 23 February 2025

    9.0
    A good value hotel near the Cairo International Airport
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    A better view from the room for someone staying longer, but I just needed a bed for the night before my early morning flight.

    The customer service was very good. The room and bathroom was modern and clean. I was able to order food delivery and reception assisted.

    Stayed in February 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Studio
    • Stayed 1 night

    Thanks for Mr. Riyad and Ms. Khulood for their kindness and help.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    1.0
    They are not professional I give them my married papers they not acceptable I go Radisson Blu Sheraton Hotel They accept
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They are not professional I give them my married papers they not acceptable I go Radisson Blu Sheraton Hotel They accepted I enjoy there

    They are not professional I give them my married papers they not acceptable I go Radisson Blu Sheraton Hotel They accepted I enjoy there

    Stayed in July 2025

  • Reviewed: 7 July 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were not so helpful.

    It was good for the price we paid, near the airport.

    Stayed in May 2025

  • Reviewed: 6 July 2025

    1.0
    Terrible experience
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Same as above

    First time to be in a hotel without cleaning the room or having soap in the bathroom. The cover was not clean I DEFITNETELY NEVER RECOMMEMD THIS HOTEL TO ANYONE

    Stayed in July 2025

  • Reviewed: 26 June 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    The bed was nice

    Stayed in June 2025

  • Reviewed: 13 June 2025

    2.0
    Not place to stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning Towel holder broken The place not Clean Feidge not working No towels

    Nothing

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Exceptional
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was too eager to help. I think it can be beneficial to stock the room with some basic consumables like bottled water, tea, and coffee.

    it was a quite pleasant surprise how luxurious and big the room is for an affordable price. the staff are really helpful. it is more of a very good Airbnb rather than a hotel. Convenient location near airport and lively Heliopolis area and transportation to downtown.

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    Excellent 👏🏻
    • Couple
    • Family Studio
    • Stayed 1 night
    • Submitted via mobile

    The hotel is absolutely wonderful — very clean with excellent service. I would like to thank Fouad for his warm welcome and great attitude, as well as all the staff for their outstanding work

    The hotel is absolutely wonderful — very clean with excellent service. I would like to thank Fouad for his warm welcome and great attitude, as well as all the staff for their outstanding work

    Stayed in May 2025

  • Reviewed: 28 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The switches near the bed had decorative lighting which was a bit annoying when sleeping .. but other than that everything was Impeccable

    Our stay at Sheraton Ocean Blue near Cairo Airport was outstanding. The serviced apartments were spacious, modern, and very well maintained, making it the perfect choice for both short and long stays. A heartfelt thank you to Fouad, Mohamed, and Hossam for their exceptional service and hospitality. They were always attentive, helpful, and went above and beyond to make sure every detail was perfect during our stay. Their professionalism and kindness truly made a difference. The location is ideal — very close to the airport yet peaceful and comfortable, with excellent facilities that made us feel at home. Highly recommend Sheraton Ocean Blue for anyone looking for top-quality serviced apartments with outstanding service!

    Stayed in April 2025

  • Reviewed: 28 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 1 night
    • Submitted via mobile

    If you are doing a day tour with a private vehicle and a guide, they may ask for little more money to drop you off here because this is not downtown cairo or giza.

    I had booked here because I had a morning flight to aswan and this neighborhood is close to the airport. Very Nice property, clean and modern. great for getting to the airport next morning with very modern rooms. I ordered food for dinner easily from a local app. Had a very comfortable stay. The staff is very helpful. A nice breezy evening with a beautiful pool to see while you take a walk (entry to the pool area is extra charge and I was just walking around in the complex)

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    Beautiful clean and only 8 minutes from the airport
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2025

  • Reviewed: 17 April 2025

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Their beds were dirty. Not clean sheets. Another person has a dirt in bed. The room is like cells. It takes air from a small window. No towels in the bathroom. Simply shame

    Their beds were dirty. Not clean sheets. Another person has a dirt in bed. The room is like cells. It takes air from a small window. No towels in the bathroom. Simply shame

    Stayed in April 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Apartment with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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