sheraton ocean blue, Heliopolis, 11799 Cairo, Egypt
#562 of 756 hotels in Cairo
Guests' ChoiceBased on 49 hotel reviews
7.6Cleanliness
8.1
Comfort
8.5
Location
8.1
Facilities
8.0
Staff
8.6
Value for money
8.3
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 20 August 2025
Motaz
EgyptAbdukrahman very friendly staff and it’s clean with all needed facilities
Stayed in August 2025
Reviewed: 21 July 2025
Yannick
GermanyThere was one small light next to the bed by the phone that we were unable to turn off. It was integrated into the wall.
The best things about this stay were the pool, gym, restaurant, the spacious room, and the extremely friendly and helpful staff. Shout out to Abdu, Mohamed, Riad, and Abdullah for being such good hosts and taking great care of us.
Stayed in July 2025
Reviewed: 18 July 2025
Hatim
Saudi ArabiaI had to pay for room cleaning
The staff was very helpful and good especially mohamad, Riyadh and aldhimi
Stayed in July 2025
Reviewed: 17 June 2025
Lucy
United StatesAccess to the pool and gym are extra. The cost is pretty high and it’s per individual person.
Close to the airport and other attractions like the Citystars mall.
Stayed in June 2025
Reviewed: 8 June 2025
Andre
AustraliaGood location , very friendly staff
Stayed in June 2025
Reviewed: 29 May 2025
Hussein
United KingdomStaff were very very kind and helpful. Room had everything we needed and was very clean.
Stayed in May 2025
Reviewed: 15 May 2025
Farid
EgyptEverything was good except that there was a problem with the shower and there was no view but a desert.
Stayed in April 2025
Reviewed: 7 May 2025
Amin
United KingdomThere were some bed bugs.
Abood (Abdul Rehman) who was the guy that facilitated our check-in and checkout, he deserves a special thanks as his hospitality skills were 11/10. The best I've seen. Such am nice guy. Same goes for another Abdul Rehman who met us at checkout early morning.
Stayed in May 2025
Reviewed: 26 March 2025
Victor
SpainThe place very clean and very comfortable. The staff specially Mario and fue very helpful
Stayed in March 2025
Reviewed: 18 March 2025
Bartosz
MaltaNot properly clean!
Location
Stayed in March 2025
Reviewed: 23 February 2025
Akram
IrelandA better view from the room for someone staying longer, but I just needed a bed for the night before my early morning flight.
The customer service was very good. The room and bathroom was modern and clean. I was able to order food delivery and reception assisted.
Stayed in February 2025
Reviewed: 23 August 2025
Ahmed
SwedenThanks for Mr. Riyad and Ms. Khulood for their kindness and help.
Stayed in August 2025
Reviewed: 17 July 2025
Mostafa
United Arab EmiratesThey are not professional I give them my married papers they not acceptable I go Radisson Blu Sheraton Hotel They accepted I enjoy there
They are not professional I give them my married papers they not acceptable I go Radisson Blu Sheraton Hotel They accepted I enjoy there
Stayed in July 2025
Reviewed: 7 July 2025
Mohamed
TunisiaThe staff were not so helpful.
It was good for the price we paid, near the airport.
Stayed in May 2025
Reviewed: 6 July 2025
Mohamed
United KingdomSame as above
First time to be in a hotel without cleaning the room or having soap in the bathroom. The cover was not clean I DEFITNETELY NEVER RECOMMEMD THIS HOTEL TO ANYONE
Stayed in July 2025
Reviewed: 26 June 2025
John
CanadaThe bed was nice
Stayed in June 2025
Reviewed: 13 June 2025
Nabil
AustraliaCleaning Towel holder broken The place not Clean Feidge not working No towels
Nothing
Stayed in June 2025
Reviewed: 11 June 2025
Yasser
United StatesThe staff was too eager to help. I think it can be beneficial to stock the room with some basic consumables like bottled water, tea, and coffee.
it was a quite pleasant surprise how luxurious and big the room is for an affordable price. the staff are really helpful. it is more of a very good Airbnb rather than a hotel. Convenient location near airport and lively Heliopolis area and transportation to downtown.
Stayed in June 2025
Reviewed: 29 May 2025
Mohamed
EgyptThe hotel is absolutely wonderful — very clean with excellent service. I would like to thank Fouad for his warm welcome and great attitude, as well as all the staff for their outstanding work
The hotel is absolutely wonderful — very clean with excellent service. I would like to thank Fouad for his warm welcome and great attitude, as well as all the staff for their outstanding work
Stayed in May 2025
Reviewed: 28 April 2025
Maitha
United Arab EmiratesThe switches near the bed had decorative lighting which was a bit annoying when sleeping .. but other than that everything was Impeccable
Our stay at Sheraton Ocean Blue near Cairo Airport was outstanding. The serviced apartments were spacious, modern, and very well maintained, making it the perfect choice for both short and long stays. A heartfelt thank you to Fouad, Mohamed, and Hossam for their exceptional service and hospitality. They were always attentive, helpful, and went above and beyond to make sure every detail was perfect during our stay. Their professionalism and kindness truly made a difference. The location is ideal — very close to the airport yet peaceful and comfortable, with excellent facilities that made us feel at home. Highly recommend Sheraton Ocean Blue for anyone looking for top-quality serviced apartments with outstanding service!
Stayed in April 2025
Reviewed: 28 April 2025
Nilam
IndiaIf you are doing a day tour with a private vehicle and a guide, they may ask for little more money to drop you off here because this is not downtown cairo or giza.
I had booked here because I had a morning flight to aswan and this neighborhood is close to the airport. Very Nice property, clean and modern. great for getting to the airport next morning with very modern rooms. I ordered food for dinner easily from a local app. Had a very comfortable stay. The staff is very helpful. A nice breezy evening with a beautiful pool to see while you take a walk (entry to the pool area is extra charge and I was just walking around in the complex)
Stayed in April 2025
Reviewed: 19 April 2025
Makram
United KingdomNothing
Everything
Stayed in April 2025
Reviewed: 17 April 2025
Baştuğ
EgyptTheir beds were dirty. Not clean sheets. Another person has a dirt in bed. The room is like cells. It takes air from a small window. No towels in the bathroom. Simply shame
Their beds were dirty. Not clean sheets. Another person has a dirt in bed. The room is like cells. It takes air from a small window. No towels in the bathroom. Simply shame
Stayed in April 2025
Reviewed: 27 August 2025
Kaz
AustraliaThere are no comments available for this review
Stayed in August 2025
Showing 1 – 25
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