Port Ghalib Marsa Alam, 84738 Port Ghalib, Egypt
#3 of 12 hotels in Port Ghalib
Guests' ChoiceBased on 585 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
9.1
Free WiFi
8.6
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End of dialog contentReviewed: 23 August 2025
Frederic
BelgiumVery nice place
Stayed in August 2025
Reviewed: 30 June 2025
Ahmed
Egypteverything is very good and perfect and staff very helpful and food is good
Stayed in June 2025
Reviewed: 4 June 2025
Bassam
United Arab EmiratesThe rooms, as well as both the Tagine and Cardamom restaurants, are in clear need of renovation. The interiors feel outdated and would greatly benefit from modernization to enhance comfort and ambiance. • Both Tagine and Cardamom restaurants would also benefit from a revised menu, introducing more variety and freshness that reflects current culinary standards and guest expectations. • Specifically, the food quality at Cardamom Restaurant needs improvement. More attention should be paid to the ingredients used and the presentation of the dishes. The flavors and plating did not reflect the standard we anticipated, especially compared to the exceptional service elsewhere in the hotel.
This is my third stay at the hotel, and once again, the experience exceeded all expectations. The level of hospitality and service continues to be exceptional, making each visit more enjoyable than the last. I would like to extend my sincere thanks and appreciation to the following staff members who went above and beyond to ensure a memorable stay: • Mr. Rady – Reception • Chef Ahmed Khaled – Souq AlHana Restaurant • Mr. Tarek Amin – Souq AlHana Restaurant • Mr. Mahmoud Bahy – Souq AlHana Restaurant Their professionalism, attentiveness, and warm hospitality truly stand out and reflect the high standards of the hotel. Looking forward to my next visit!
Stayed in June 2025
Reviewed: 4 June 2025
Mohamed
Saudi ArabiaThe furniture is old
The hotel is beautiful, clean, and very well organized. This is my second time visiting the hotel, and honestly, the same level of order and cleanliness was maintained. I would like to thank: • Abu Al-Abbas, Manager of Tagine Restaurant • Ahmed Abdel Latif, Manager of Souq El Hana Restaurant • Khafagy, Restaurant Manager • Mr. Adel, Front Desk Supervisor • Ahmed Said, receptionist Agent • Mohamed Mahmoud, receptionist Accountant • Farah Yasser, Guest Relations • Ibrahim Shalaby, Bellman • Mostafa, Housekeeping Service Thank you all for the great service!
Stayed in June 2025
Reviewed: 12 May 2025
Sarah
EgyptWrecked mosaic at the main pool it’s totally damaged and needs maintenance ASAP as my son got injured in his foot
Everything the pools , beach, lagoon , and above all the stuff
Stayed in May 2025
Reviewed: 4 May 2025
Toine
NetherlandsThe pool needs some renovation but this is in planning
We had a great stay at the hotel. Staff is very friendly and helpful. Food is very good. The reef is great as well. The slide Park is amazing.
Stayed in May 2025
Reviewed: 3 May 2025
Luca
ItalyFarah Yasser the best
Stayed in May 2025
Reviewed: 26 April 2025
Archibald
United StatesNothing
First time at all inclusive. Great stay!
Stayed in April 2025
Reviewed: 25 April 2025
Milan
SlovakiaAll excellent
Stayed in April 2025
Reviewed: 25 April 2025
Tomas
SlovakiaNone
Nice personal touch with our familly. Good service and la carte restaurants. Especialy service from Farah Yasser was excelent! Thank you very much!
Stayed in April 2025
Reviewed: 25 April 2025
Tomas
SlovakiaNone
Nice personal touch with our familly. Good service and la carte restaurants. Especialy service from Farah Yasser was excelent! Thank you very much!
Stayed in April 2025
Reviewed: 23 April 2025
Antonino
ItalyI recommend this hotel so much, good food, beach service is good, near of marina Farah the best person in the hotel
Stayed in April 2025
Reviewed: 23 April 2025
Erika
SpainThe pool area of kids where the water slides are is too way slippery, should be more blue mats
Easy access to coral reef, Lounges on the beach súper nice, everything located conveniently. Pools excellent Just everything perfect, excellent service, super staff eseciallt Farah from guest relation, restaurant manager Abo Elabass, Abdu and the guys of the restaurant and the lifeguard at the pier Ahmed and at the pool. And the photo team guys!
Stayed in April 2025
Reviewed: 22 April 2025
Gabriele
ItalyVery nice hotel , thank you farah guest relation
Stayed in April 2025
Reviewed: 9 April 2025
Pierluigi
ItalyEverything perfect. Personnel Is kind and professional but Farah Is special, find her in the SANDS Hall and you Will be treated as a king.. Food Is great at all times. Fun and entertaining, all Is great. And the location in Port ghalib Is something they only have. In the evening you can walk and shop at the Marina !! I can only suggest everyone tò come here.
Stayed in April 2025
Reviewed: 3 April 2025
Magdalena
PolandIt was excellent , thanks to Farah everything was a lot of easier.
Stayed in April 2025
Reviewed: 14 March 2025
Laura
ItalyNothing
Everything! Food was good, people very nice, everything clean! The reef is very beautiful! The resort has 2 jetties: even in case of strong Wind the jetty on the right was always open because more protected Thanks to the close port.
Stayed in March 2025
Reviewed: 12 March 2025
Lori
ItalyI really don't have things that I didn't like. But maybe two suggestions There are a lot of Italians. So maybe the bein channels could be put to football matches of Italy teams and not just England and Germany Also plugs on the nightstands for charging phones
The staff was wonderful. Everyone always with a smile. We came for the beach and snorkeling and were not disappointed. I was unsure about the pontile to go snorkeling but it was great. No mad rush for sunbeds and umbrellas. Just had to pick our favorite spot. We had a small problem with our shower, and maintenance cleared up the problem immediately. Everything super clean. The food service was plentiful. Better quality than many other places we've stayed on the Red Sea. However, Italians are picky so I don't feel that I am able to judge fairly. I am looking forward to a return visit
Stayed in March 2025
Reviewed: 21 January 2025
Taragy
KuwaitNothing, Just I would prefer some changes in the night shows that will be more suitable to arabic familes.
Every thing perfect . special thx to manager Mr.Ahmed and Miss. Sylivia who were very helpful and made our trip special. and thx to Mr. Mustafa from front disk for his help, and we will not forget to thank Chef Ahmed for his delicious feteer.Finally , every one of the whole crew was polite and dedicated to the work of pleasing guests.
Stayed in January 2025
Reviewed: 18 January 2025
Tahany
KuwaitNothing all perfect
What a wonderful place and stay
Stayed in January 2025
Reviewed: 9 January 2025
Jrodriguesams
NetherlandsGreat location and overall very good facilities and friendly/helpful staff. Plenty of pools to choose from and the dive club and harbour are right there very close to the resort. Our kid absolutely loved the heated pools and waterslides.
Stayed in January 2025
Reviewed: 28 November 2024
Samantha
United StatesPools closed at sunset.
So much to do! Lots of restaurants, however food was pretty much the same. Very nice beach, pools and wonderful staff.
Stayed in November 2024
Reviewed: 8 November 2024
Marco
Italyonly a few speak English
the structure is very large and located in a privileged position directly on the sea and a few steps from Port Ghalib. It offers everything you could wish for during a holiday. There are many restaurants with a good selection of food suitable for international customers. The staff is all helpful and courteous considering the large number of guests present. We would like to thank in particular Mr. HAITHAM, customer service representative, who has always been very helpful in particular with my mother who is 88 years old and disabled, and also speaks several languages well including Italian and English, he stood out for his education and great availability. Thank you
Stayed in November 2024
Reviewed: 14 October 2024
Nicola
SwitzerlandEverything great! Location, beach, atmosphere, SPA, food, Infrastructure (water slides, Tennis). One week like a dream. Looking forward to come back. Connecting Rooms 3120 & 3121
Stayed in October 2024
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