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Reviews of Pickalbatros Sands Port Ghalib 5 stars

Port Ghalib Marsa Alam, 84738 Port Ghalib, Egypt

#3 of 12 hotels in Port Ghalib

Guests' Choice

Review score

Based on 585 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 23 August 2025

    8.0
    Very nice place, fun and good food
    • Leisure trip
    • Couple
    • Deluxe Room with Beach Front
    • Stayed 2 nights
    • Submitted via mobile

    Very nice place

    Stayed in August 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Special Offer - Deluxe Double Room - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    everything is very good and perfect and staff very helpful and food is good

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Third Stay: Exceptional Service, But Time for a Refresh!
    • Leisure trip
    • Family with young children
    • Two Interconnecting Family Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms, as well as both the Tagine and Cardamom restaurants, are in clear need of renovation. The interiors feel outdated and would greatly benefit from modernization to enhance comfort and ambiance. • Both Tagine and Cardamom restaurants would also benefit from a revised menu, introducing more variety and freshness that reflects current culinary standards and guest expectations. • Specifically, the food quality at Cardamom Restaurant needs improvement. More attention should be paid to the ingredients used and the presentation of the dishes. The flavors and plating did not reflect the standard we anticipated, especially compared to the exceptional service elsewhere in the hotel.

    This is my third stay at the hotel, and once again, the experience exceeded all expectations. The level of hospitality and service continues to be exceptional, making each visit more enjoyable than the last. I would like to extend my sincere thanks and appreciation to the following staff members who went above and beyond to ensure a memorable stay: • Mr. Rady – Reception • Chef Ahmed Khaled – Souq AlHana Restaurant • Mr. Tarek Amin – Souq AlHana Restaurant • Mr. Mahmoud Bahy – Souq AlHana Restaurant Their professionalism, attentiveness, and warm hospitality truly stand out and reflect the high standards of the hotel. Looking forward to my next visit!

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Fantastic hotel and awesome employees
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The furniture is old

    The hotel is beautiful, clean, and very well organized. This is my second time visiting the hotel, and honestly, the same level of order and cleanliness was maintained. I would like to thank: • Abu Al-Abbas, Manager of Tagine Restaurant • Ahmed Abdel Latif, Manager of Souq El Hana Restaurant • Khafagy, Restaurant Manager • Mr. Adel, Front Desk Supervisor • Ahmed Said, receptionist Agent • Mohamed Mahmoud, receptionist Accountant • Farah Yasser, Guest Relations • Ibrahim Shalaby, Bellman • Mostafa, Housekeeping Service Thank you all for the great service!

    Stayed in June 2025

  • Reviewed: 12 May 2025

    10
    Mr Ali Khattab and Miss Farah for guest relation are the best
    • Leisure trip
    • Family with young children
    • Special Offer - Deluxe Double Room - Egyptians and Residents Only
    • Stayed 5 nights
    • Submitted via mobile

    Wrecked mosaic at the main pool it’s totally damaged and needs maintenance ASAP as my son got injured in his foot

    Everything the pools , beach, lagoon , and above all the stuff

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Interconnecting Family Room
    • Stayed 11 nights
    • Submitted via mobile

    The pool needs some renovation but this is in planning

    We had a great stay at the hotel. Staff is very friendly and helpful. Food is very good. The reef is great as well. The slide Park is amazing.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    Farah Yasser the best

    Stayed in May 2025

  • Reviewed: 26 April 2025

    10
    Great stay!
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    First time at all inclusive. Great stay!

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Beach Front
    • Stayed 7 nights
    • Submitted via mobile

    All excellent

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    Very nice holidays! 2nd stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    None

    Nice personal touch with our familly. Good service and la carte restaurants. Especialy service from Farah Yasser was excelent! Thank you very much!

    Stayed in April 2025

  • Reviewed: 25 April 2025

    10
    5 stars
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    None

    Nice personal touch with our familly. Good service and la carte restaurants. Especialy service from Farah Yasser was excelent! Thank you very much!

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    I recommend this hotel so much, good food, beach service is good, near of marina Farah the best person in the hotel

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Excellent service and resort of one the top till now!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The pool area of kids where the water slides are is too way slippery, should be more blue mats

    Easy access to coral reef, Lounges on the beach súper nice, everything located conveniently. Pools excellent Just everything perfect, excellent service, super staff eseciallt Farah from guest relation, restaurant manager Abo Elabass, Abdu and the guys of the restaurant and the lifeguard at the pier Ahmed and at the pool. And the photo team guys!

    Stayed in April 2025

  • Reviewed: 22 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Very nice hotel , thank you farah guest relation

    Stayed in April 2025

  • Reviewed: 9 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Honeymoon Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything perfect. Personnel Is kind and professional but Farah Is special, find her in the SANDS Hall and you Will be treated as a king.. Food Is great at all times. Fun and entertaining, all Is great. And the location in Port ghalib Is something they only have. In the evening you can walk and shop at the Marina !! I can only suggest everyone tò come here.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    Super cool :)
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was excellent , thanks to Farah everything was a lot of easier.

    Stayed in April 2025

  • Reviewed: 14 March 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything! Food was good, people very nice, everything clean! The reef is very beautiful! The resort has 2 jetties: even in case of strong Wind the jetty on the right was always open because more protected Thanks to the close port.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    See you next year
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    I really don't have things that I didn't like. But maybe two suggestions There are a lot of Italians. So maybe the bein channels could be put to football matches of Italy teams and not just England and Germany Also plugs on the nightstands for charging phones

    The staff was wonderful. Everyone always with a smile. We came for the beach and snorkeling and were not disappointed. I was unsure about the pontile to go snorkeling but it was great. No mad rush for sunbeds and umbrellas. Just had to pick our favorite spot. We had a small problem with our shower, and maintenance cleared up the problem immediately. Everything super clean. The food service was plentiful. Better quality than many other places we've stayed on the Red Sea. However, Italians are picky so I don't feel that I am able to judge fairly. I am looking forward to a return visit

    Stayed in March 2025

  • Reviewed: 21 January 2025

    10
    Special vecation
    • Leisure trip
    • Family with young children
    • Deluxe Room with Beach Front
    • Stayed 5 nights
    • Submitted via mobile

    Nothing, Just I would prefer some changes in the night shows that will be more suitable to arabic familes.

    Every thing perfect . special thx to manager Mr.Ahmed and Miss. Sylivia who were very helpful and made our trip special. and thx to Mr. Mustafa from front disk for his help, and we will not forget to thank Chef Ahmed for his delicious feteer.Finally , every one of the whole crew was polite and dedicated to the work of pleasing guests.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    10
    Amazing stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing all perfect

    What a wonderful place and stay

    Stayed in January 2025

  • Reviewed: 9 January 2025

    9.0
    Great for children
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Great location and overall very good facilities and friendly/helpful staff. Plenty of pools to choose from and the dive club and harbour are right there very close to the resort. Our kid absolutely loved the heated pools and waterslides.

    Stayed in January 2025

  • Reviewed: 28 November 2024

    8.0
    Nice all inclusive stay in Port Ghalib
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Pools closed at sunset.

    So much to do! Lots of restaurants, however food was pretty much the same. Very nice beach, pools and wonderful staff.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    9.0
    thanks to everybody
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Pool View
    • Stayed 9 nights

    only a few speak English

    the structure is very large and located in a privileged position directly on the sea and a few steps from Port Ghalib. It offers everything you could wish for during a holiday. There are many restaurants with a good selection of food suitable for international customers. The staff is all helpful and courteous considering the large number of guests present. We would like to thank in particular Mr. HAITHAM, customer service representative, who has always been very helpful in particular with my mother who is 88 years old and disabled, and also speaks several languages ​​well including Italian and English, he stood out for his education and great availability. Thank you

    Stayed in November 2024

  • Reviewed: 14 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Interconnecting Family Room
    • Stayed 7 nights

    Everything great! Location, beach, atmosphere, SPA, food, Infrastructure (water slides, Tennis). One week like a dream. Looking forward to come back. Connecting Rooms 3120 & 3121

    Stayed in October 2024

Showing 1 – 25

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