9.4

Reviews of Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus 5 stars

Om El Sid Hill, Sharm El Sheikh, Egypt

  • Aadel

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Facilities, pool, the design and the look of the resort was amazing, the room was clean and neat. Also the activities and animations were fun and we were entertained. The staff were so friendly and polite.

    The elevator was under maintenance so it was annoying a little bit. Unfortunately there were no sand and beach, but a coral reef and rocks instead, But it’s not a problem for a pool person.

    Property response:

    Dear Mr. Aadel, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps us to improve and be better for your next stay. We are waiting to see you soon in the future. It will be our honor to welcome you again. Sunny regards, Hotel Management

    Dear Mr. Aadel, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    27 August 2025
  • Bader

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Abdullah

    Reviewed: 25 August 2025 · Stayed in June 2025

    Verified review
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  • Özcan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Murat

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Rares

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Emma

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The manager, Mohamed G, was very helpful, and even with the issues we did have, he resolved them straight away and without question. If it wasn’t for him, our stay would not have been as enjoyable. We also completed our PADI licence during our stay, and the instructor and team were excellent. The hotel staff were generally friendly and attentive, and we especially appreciated the person who cleaned our room. The room service food was good and offered good value for money.

    We were unable to sit or use the outdoor facilities in the evenings due to the extreme heat (and I live in Saudi, so this is not a matter of being unaccustomed to hot weather). The hotel descends six levels from the entrance at the top, which blocks any breeze, and there are no fans or external air-conditioning in these areas. The lifts are very small and can become unbearably hot, making them difficult to use at times. Additionally, hand sanitiser in the food areas is not easily visible, and we observed that it is rarely used. Both my husband and I experienced stomach issues during our stay. In our room, the showerhead was quite small, which affected the shower experience. Finally, the salon staff, particularly the lady promoting services and products, was very pushy, and the prices felt excessive compared with typical rates. It gave the impression that tourists are being overcharged rather than receiving genuine services.

    Property response:

    Dear Ms. Emma, Thank you so much for highlighting the personalized level of services and attention to details provided by Mr. Mohamed G. We have flagged internally points mentioned and rest assured that we will be reviewing with the respective division heads. We look forward to having the opportunity to welcome you back on your next trip to Sharm el Sheikh for another memorable holiday. Sincerely, Hotel Management

    Dear Ms. Emma, Thank you so much for highlighting the personalized level of services and attention to details provided by Mr. Mohamed G. We have flagged internally points mentioned and rest assured that we will be reviewing with the respec… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    23 August 2025
  • Berke

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Foods and sea were great. Our room and hotel was so clean. The staff was very friendly. But, I cannot say that hotel internet was so good. Highly recommended for Sharm El Sheikh

    Wi-Fi

    Property response:

    Dear Mr. Berke, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps us to improve and be better for your next stay. We are waiting to see you soon in the future. It will be our honor to welcome you again. Sunny regards, Hotel Management

    Dear Mr. Berke, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    23 August 2025
  • Imad

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    I liked the look of it it looks really appealing in front of the Red Sea and the events they make as well

    Food could be better I like the variety but the flavour lacks. Breakfast is really good, but dinner can be better.

    Property response:

    Dear Mr. Imad, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps us to improve and be better for your next stay. We are waiting to see you soon in the future. It will be our honor to welcome you again. Sunny regards, Hotel Management

    Dear Mr. Imad, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps … Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    22 August 2025
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  • Anonymous

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The dinner

    Property response:

    Dear Guests, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps us to improve and be better for your next stay. We are waiting to see you soon in the future. It will be our honor to welcome you again. Sunny regards, Hotel Management

    Dear Guests, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority. We really appreciate your feedback in any area. It helps us… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    22 August 2025
  • Sari

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    everything is clean and nice

    Property response:

    Dear Sari, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Sari, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectatio… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    22 August 2025
  • Ahmed

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    That staff was friendly

    Property response:

    Dear Mr. Ahmed, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Mr. Ahmed, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expec… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    21 August 2025
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  • Bishoy

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff was very friendly and welcoming. All our requests were dealt with in a timely manner and with no issues at all. The reception manager, Mr. Mohamed Gouda, and the entire staff were exceptional. Thank you all for the wonderful stay

    No complaints about the property. We loved every second of the stay

    Property response:

    Dear Mr. Bishoy, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Mr. Bishoy, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expe… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    21 August 2025
  • Peter

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff is great, food was exceptional, vibes were just right.. Mr. Mohamed helped us and was in contact with us from day one

    Property response:

    Dear Mr. Peter, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Mr. Peter, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expec… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    21 August 2025
  • Kamal

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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  • Elia

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Ms. Elia, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Ms. Elia, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expect… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    23 August 2025
  • Fikri

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Hotel was amazing and very clean all staff were so kind and friendly especially thanks too much to GM Mohamed Gouda and Momo & Lisa from animation team . Mr Mohamed helped us in every sitiuation , also Momo's and Lisa's kindness , always smiley faces , friendly behaviours and helping in every situation felt us like a home and enjoyed all day and night activities. I insist everybody who plan to visit Pickalbatros Grand Royal to find them to enjoy ever moment you spend there , no worry they will find you surely because they were same to all guests. we will visit this hotel and amazing team again %100

    Property response:

    Dear Mr. Fikri, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Mr. Fikri, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expec… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    19 August 2025
  • Marzouk

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The view and the location are perfect. The stuff was very helpful and kind.

    Property response:

    Dear Mr. Marzouk, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Mr. Marzouk, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your exp… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    19 August 2025
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  • Mohammed

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Ahmad

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
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  • Arabacı

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Afaf

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review

    Clean good food and excellent staff and management

    Good atmosphere good staffing great location

    Property response:

    Dear Mr. Afaf, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Mr. Afaf, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expect… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    15 August 2025
  • מהראן

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    كلشي اكيويس زدان

    Property response:

    Dear Guests, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Guests, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectat… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    15 August 2025
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  • Kamal

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    All

    Property response:

    Dear Mr. Kamal, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expectations. Once again, thank you and look forward to welcoming you back again soon! Sincerely, Hotel Management

    Dear Mr. Kamal, Thank you for choosing to stay with us, and writing your feedback about your stay at our resort. Providing the highest level of hospitality is our number one priority, and we are delighted to know that we exceeded your expec… Show more

    Pickalbatros Royal Grand Sharm - Adults Friendly 16 Years Plus
    15 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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