The elevator was under maintenance so it was annoying a little bit. Unfortunately there were no sand and beach, but a coral reef and rocks instead, But it’s not a problem for a pool person.

Facilities, pool, the design and the look of the resort was amazing, the room was clean and neat. Also the activities and animations were fun and we were entertained. The staff were so friendly and polite.

Stayed in August 2025

We were unable to sit or use the outdoor facilities in the evenings due to the extreme heat (and I live in Saudi, so this is not a matter of being unaccustomed to hot weather). The hotel descends six levels from the entrance at the top, which blocks any breeze, and there are no fans or external air-conditioning in these areas. The lifts are very small and can become unbearably hot, making them difficult to use at times. Additionally, hand sanitiser in the food areas is not easily visible, and we observed that it is rarely used. Both my husband and I experienced stomach issues during our stay. In our room, the showerhead was quite small, which affected the shower experience. Finally, the salon staff, particularly the lady promoting services and products, was very pushy, and the prices felt excessive compared with typical rates. It gave the impression that tourists are being overcharged rather than receiving genuine services.

The manager, Mohamed G, was very helpful, and even with the issues we did have, he resolved them straight away and without question. If it wasn’t for him, our stay would not have been as enjoyable. We also completed our PADI licence during our stay, and the instructor and team were excellent. The hotel staff were generally friendly and attentive, and we especially appreciated the person who cleaned our room. The room service food was good and offered good value for money.

Stayed in August 2025

Wi-Fi

Foods and sea were great. Our room and hotel was so clean. The staff was very friendly. But, I cannot say that hotel internet was so good. Highly recommended for Sharm El Sheikh

Stayed in August 2025

Food could be better I like the variety but the flavour lacks. Breakfast is really good, but dinner can be better.

I liked the look of it it looks really appealing in front of the Red Sea and the events they make as well

Stayed in August 2025

everything is clean and nice

Stayed in August 2025

That staff was friendly

Stayed in August 2025

No complaints about the property. We loved every second of the stay

The staff was very friendly and welcoming. All our requests were dealt with in a timely manner and with no issues at all. The reception manager, Mr. Mohamed Gouda, and the entire staff were exceptional. Thank you all for the wonderful stay

Stayed in August 2025

The staff is great, food was exceptional, vibes were just right.. Mr. Mohamed helped us and was in contact with us from day one

Stayed in August 2025

Hotel was amazing and very clean all staff were so kind and friendly especially thanks too much to GM Mohamed Gouda and Momo & Lisa from animation team . Mr Mohamed helped us in every sitiuation , also Momo's and Lisa's kindness , always smiley faces , friendly behaviours and helping in every situation felt us like a home and enjoyed all day and night activities. I insist everybody who plan to visit Pickalbatros Grand Royal to find them to enjoy ever moment you spend there , no worry they will find you surely because they were same to all guests. we will visit this hotel and amazing team again %100

Stayed in August 2025

The view and the location are perfect. The stuff was very helpful and kind.

Stayed in August 2025

Good atmosphere good staffing great location

Clean good food and excellent staff and management

Stayed in July 2025

كلشي اكيويس زدان

Stayed in August 2025

All

Stayed in August 2025

As a chef - I would have liked a more local take on cuisine. Less commercialised Food was tasty.

Premises upkeep is immaculate. Staff extremely friendly

Stayed in August 2025

Nothing

It was really convenient and you have everything you need for a great vacation right there in the property, there were lots of activities, day and night you wouldn’t go out to look for entertainment the staff couldn’t be kinder, they are really sweet and hospitable always working hard to make our stay extraordinary.. really loved the place the facilities , the service and will sure come back sooooon

Stayed in August 2025

Services was amazing Thanks for all staff . We will come back again

Stayed in August 2025

Everything was great The room was very clean, with a view at the beach The staff was very kind and helpful A big variety of food choices at the buffet The spa amazing and clean Each day they had a party with nice music dancers and singers One of the best resorts I stayed in sharm el sheikh

Stayed in August 2025

They were so helpful and I really enjoyed the vacation and it was much better than expected tbh more than I expected!

Stayed in August 2025

The facilities amazing

Stayed in August 2025

Everything was great. Mahmud and his team did a great job cleaning, and we thank them very much for that. All the staff were very friendly. Thank you very much to everyone.

Stayed in August 2025

No thin

Everything

Stayed in August 2025

Nothing

Perfect hospitality, and service team were all professional and cooperative

Stayed in August 2025

Nothing everything is perfect

We felt very welcomed and well looked after It’s not our first time and it won’t be the last A big tha k you yo all the staff specially The reception team and manager We are very happy

Stayed in August 2025

Nothing

The services was excellent, so was the food I was really satisfied, and i recommend it to everyone

Stayed in August 2025