Multiple check points every time you go out and back you Must to check the bags and no accept visitors to room for minutes

Rooms cleanness and pool

Stayed in July 2025

the bathroom is not fully equipped

the beach is not sandy you cant swim in sea ,the breakfast and dinner was very good

Stayed in July 2025

There is no bags in trash baskets

Beach Staff Facilities

Stayed in July 2025

They don’t prepare the bathroom no teeth paste no brush no hear covers no ear pads

Location

Stayed in July 2025

Nothing

Sea

Stayed in June 2025

The pools and the food

Rooms

Stayed in July 2025

The facilities were excellent, the staff incredibly friendly and helpful, and the view of the sea and coral reefs was absolutely breathtaking.

Stayed in June 2025

In April I didn’t like the animation team, it was boring In the first day we had feeling that in hotel here is nothing to do Also food in bars were not provided, only not tasty ice cream and chips. Would be cool to provide more options of snacks between meals The only one bar which is decent is Calamari

Good position, nice food in main restaurant

Stayed in March 2025

Hard to get info about entertainment Staff at reception could be more welcoming

Comfy bed, super friendly staff, lovely landscaped grounds, great veggie choices at mealtimes, amazing snorkelling off the jetty and fantastic peace and quiet for most of the day Special thanks to Fowzy our room cleaner and Mohammed and Ziad who gave great massages at the spa

Stayed in May 2025

Non

Location, staff

Stayed in April 2025

One of the standout features of the Renaissance Hotel is its private beach access, which adds an extra layer of comfort, security, and exclusivity to the stay.

Stayed in April 2025

Clean

Stayed in April 2025

Nothing

Location by the sea

Stayed in November 2024

The quality of the food could be improved

Nice room, friendly and helpful staff, lovely beach, very good facilities overall.

Stayed in January 2025

Short and fixed timing for dinner, it closes at 9:30 pm in buffet restaurant and other restaurants also close at 10:00pm.

Nice & clean property and beautiful view from room.

Stayed in December 2024

Entertainment was non-existent and the little that was organized by the mianly russian staff was very low profile and not really good for young people if you are looking for fun and activities: 15-30mins max of a small show every night. Probably because of low season? But the hotel was full of people. Customers are mainly russian / eastern european / causasian with few italians and very small presence of other nationalities: this means that the staff is very connected with them and leave the others a bit on their own...

The view from the hotel and from the rooms is beautiful. The corals in front of the hotel very nice for snorkeling, however in January the wind is strong in this area so we needed to go to the bay next to the hotel for being able to swim. The cleaning staff amazing, thank you Fawzi our cleaner! the beach staff was also very friendly and supportive. Relaxing athmosphere in general, plenty of sunbeds and 4 pools and 4 restaurants to choose between. Reception staff was great and supportive.

Stayed in January 2025

The bathrooms in the lobby were not too clean

Stayed in November 2024

the check-in was a disaster, my sister reached before i did, and the room was in her name booked and fully paid, a her name on the booking, but they refuse to give her the room till i reached. regarding the food, breakfast was good, as for the Italian and the calamari, both were disaster in all aspects, food was very bad ,not even eatable, over priced and the staff is not good at all. the taxi driver who took us to the airport evening time sure need an urgent bath, smell was not bearable.

the staff working at the swimming pool bar we very good and they work from there heart. the housekeeping were excellent,

Stayed in September 2024

I expected more from the night entertainment

I enjoyed everything about the hotel: its location, room, the sea view from the balcony of room, the services provided, the professionalism and friendliness of the staff, breakfast, the Italian restaurant, the cleanliness of the hotel and its beach. Being my first time in the hotel, the management offered and upgraded my room for free. That was cool. Amr, a supervisor at the restaurant was my best staff. He was very helpful and friendly. Ahmad at the pool bar, Ahmad the housekeeper and Tito at the tourism desk. Thanks guys for making my stay memorable.

Stayed in September 2024

Very very very noisy The resturant was overcrowded and people was all over the buffet

The staff !! Starting from the servers in the resturant to the servers in the beach to the driver the gulf car They were fast and very polite and pleaseant

Stayed in August 2024

The food was ok, I couldn't feel the variety, even with various daily themes. Could have been better. The resort had an animation show every night. Some parts provided by external teams were nice, e.g, Argentinian show. Otherwise, the animation team was terrible. They were rarely engaged with the gusts during the day. Disorganised team, no enthusiasm. Very old show of Miss Hotel and Mr Hotel. Disappointing animation team. Despite the remarks, I still rate the place 9/10

Good sized rooms, well air conditioned. Clean hotel throughout. Multiple pool options. Very friendly staff from reception to restaurants. When we had minor comments on the food, they responded immediately. The Italian restaurant is brilliant, must try. Overall, I enjoyed the place, the stay, snorkling and the food.

Stayed in August 2024

food was repetitive and boring, the staff behaviour in pools and beach area was unprofessional and they are not courteous or professional in their customer interactions plus their service does not reflect the quality of the hotel branding.

Location, landscape, beach area, cleanliness, employees grooming, easy access to all resorts areas and atmosphere of high end hotels are attractive.

Stayed in August 2024

-the room service is very slow ,they tell you 45 mns but it takes minimum 1 hour. We ordered dinner once, it came after 2 hours. -if you take a room down, you have to call the reception to send u a golf car. The golf car takes 10 mns to arrive minimum so you are grilled under the sun. -the mattress is not good. I had back pain

-The sea view rooms are wow. The room is big with a perfect view

Stayed in July 2024

Towel/pool attendants a little miserable at times, not that friendly.

Very clean and spacious hotel. Picked a suite room which was very good. Beds were fabulous for comfort. First suite did not have the washing machine kitchen, but a 2nd spacious toilet, but I had requested this room for the washing machine. This was rectified very quickly and within 30min I was in a suite with the washing machine. Huge thank you to the room cleaner - Abo Zid. He was always checking whether we needed anything and whether things were fine - they were, but his attention to detail, interaction with guests and overall sense of customer support was excellent. Thanks you again Abo Zid. The hotel complex is about 20-30min from the busier Naama Bay/Shark Bay area, but this is what I wanted. Taxis are very cheap and can very easily be booked at the hotel, and although the price isn't as cheap as the basic taxis, they are still relatively cheap and the ability to organise the return journey to the hotel from places like Soho Square or the museums etc was very good. 4 hotel pools and a good beach area. Although the beaches themselves are small, the sandy areas and design of the seafront is very good. Towel / pool attendants a little miserable at times and not as friendly as hoped - maybe room for improvement here. Jetty for accessing the sea swimming and snorkelling/diving just offshore with the diving centre right there too. 40+ degrees, but not as humid as Abu Dhabi/Dubai this time of year so more bearable especially in the evenings. Restaurant staff good, as well as the reception staff. Overall a very good stay and I would return in the future.

Stayed in June 2024