Reviews of Renaissance Cairo Mirage City Hotel 5 stars
Ring Road, Mirage City, P.O. Box 250, · New Cairo, New Cairo City, 11757 Cairo, Egypt
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewPool was nice, the hotel needs to be cleaner .
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI like the room pool and the sol restaurant on the pool Big thanks for chef moustafa for all his assist and making our food every day
Dear Mr. Osama, How wonderful to hear of your recent stay experience with us at The Renaissance Cairo Mirage City Hotel. I am pleased to know that you had a pleasant stay with us. More than anything, I am thrilled to see that our team went beyond and I will be sure to share your kind words with all of them. Again, thank you for taking the time to share your experience with us, and we look forward to welcoming you back soon. Best regards, Caroline Selim General Manager
Dear Mr. Osama, How wonderful to hear of your recent stay experience with us at The Renaissance Cairo Mirage City Hotel. I am pleased to know that you had a pleasant stay with us. More than anything, I am thrilled to see that our team wen… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat experience! My parents loved the hotel and the service was friendly, welcoming, warm, and seamless.
Nothing
Dear Noor, Thank you so much for your positive review! I am thrilled to hear that your parents had a great experience with us. It’s incredibly rewarding to know that we succeeded in making their visit enjoyable and can't wait to welcome them back for more unforgettable moments. Warm regards, Caroline Selim General Manager
Dear Noor, Thank you so much for your positive review! I am thrilled to hear that your parents had a great experience with us. It’s incredibly rewarding to know that we succeeded in making their visit enjoyable and can't wait to welc… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewI can not fault this hotel in any way, the reception area was very well presented and from there it was very easy to man over your way around the hotel.
nothing
Dear Mr. David, Thank you so much for your kind words! I am thrilled to hear that you had a positive experience during your stay. I am truly grateful for your positive feedback as we continuously aim to enhance our guests' experiences. Looking forward to hosting you again in the future. Warm regards, Caroline Selim General Manager
Dear Mr. David, Thank you so much for your kind words! I am thrilled to hear that you had a positive experience during your stay. I am truly grateful for your positive feedback as we continuously aim to enhance our guests' experiences… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation close to airport
Lounge not value for money
Dear Mr. Mohamed, Thank you for taking the time to share your feedback. We appreciate your input and hope to have the opportunity to exceed your expectations in the future. Best regards, Caroline Selim General Manager
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEverything is perfect. Starting from all staff smiles up to services This is the 10th year in a row to visit this hotel
Nothing Everything is perfect
Dear Dr. Badawy, It's always a pleasure to welcome back valued guests like yourself! Thank you for making us your choice. Providing excellent service and creating positive memories for our guests is our top priority and your kind words motivate us to continue delivering exceptional experience Again, thank you for taking the time to share your experience with us, and we look forward to welcoming you back soon. Warm regards, Caroline Selim General Manager
Dear Dr. Badawy, It's always a pleasure to welcome back valued guests like yourself! Thank you for making us your choice. Providing excellent service and creating positive memories for our guests is our top priority and your kind word… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThe location the staff there were very cooperative and the room was very nice
I didn’t spend much time in the property because I was traveling for business
Dear Mazin, Thank you so much for your kind words! I am thrilled to hear that you had a positive experience during your stay. I am truly grateful for your positive feedback as we continuously aim to enhance our guests' experiences and looking forward to hosting you again in the future. Warm regards, Caroline Selim General Manager
Dear Mazin, Thank you so much for your kind words! I am thrilled to hear that you had a positive experience during your stay. I am truly grateful for your positive feedback as we continuously aim to enhance our guests' experiences and… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewI sincerely love the properties and they have amazing people working in there Everyone seems friendly to us
I don’t think there’s something I don’t like about the hotel
Dear Homage, Thank you so much for your glowing review! It warms my heart to know that you had such a wonderful time at Renaissance hotel. Our team strives to create memorable experiences, and I am thrilled to see that they went beyond, your positive feedback motivates us to continue exceeding expectations Again, thank you for taking the time to share your experience, and we look forward to welcoming you back soon. Warm regards, Caroline Selim General Manager
Dear Homage, Thank you so much for your glowing review! It warms my heart to know that you had such a wonderful time at Renaissance hotel. Our team strives to create memorable experiences, and I am thrilled to see that they went beyond, y… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect stuff of work very recognizable and professional and breakfast was amazing especially Mr Tamer manager of the restaurant doing his best to make everyone happy and sole par swimming pool there’s another world there remon and 2 chefs mohamed and mostafa fantastic food and shisha also there yahya professional
Nothing
Dear Mr. Yasser, Thank you so much for your glowing review! It warms my heart to know that you had such a wonderful time at Renaissance hotel Our team strives to create memorable experiences and I am thrilled to see that they went beyond, your positive feedback motivates us to continue exceeding expectations Again, thank you for taking the time to share your experience, and we look forward to welcoming you back soon. Warm regards, Caroline Selim General Manager
Dear Mr. Yasser, Thank you so much for your glowing review! It warms my heart to know that you had such a wonderful time at Renaissance hotel Our team strives to create memorable experiences and I am thrilled to see that they went beyond… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewAmazing place to spend some days off in new cairo
Dear Mr. Ahmed, Thank you so much for your kind words! I am thrilled to hear that you had a positive experience during your stay. I am truly grateful for your positive feedback as we continuously aim to enhance our guests' experiences and looking forward to hosting you again soon. Warm regards, Caroline Selim General Manager
Dear Mr. Ahmed, Thank you so much for your kind words! I am thrilled to hear that you had a positive experience during your stay. I am truly grateful for your positive feedback as we continuously aim to enhance our guests' experiences… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery clean and comfy The hotel it self was excellent
There is discrimination towards the egyptian people , on my last day there was a saudi group at the hotel We had to wait to get our cars even if it was our turn The valet that for the day before was very very polite gave me my key and said it’s not far get it yourself and the receptionist did a mistake not to register that we payed the parking fees so the person at the gate locked my car in till I “payed” and said you can pay here because you didn’t and refused to contact the reception to confirm that i had payed before ! It was super weird considering that we egyptians pay by the exchange rate at the time of check in so technically all the same !
Dear Morsy, Thank you for sharing your feedback. As we value all guest experiences and continuously strive to enhance our services, one of our management team addressed the matter with your good self. Our priority is to ensure the comfort and satisfaction of all our guests, and we remain committed to delivering the highest standards of hospitality. We appreciate your time and hope to have the opportunity to welcome you again in the future. Best regards, Caroline Selim General Manager
Dear Morsy, Thank you for sharing your feedback. As we value all guest experiences and continuously strive to enhance our services, one of our management team addressed the matter with your good self. Our priority is to ensure the comfort… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified review