7.8

Reviews of Pyramids Express View Hotel 3 stars

Nazlet Al Seman Al Westani, Giza, 00202 Cairo, Egypt

  • Suzy

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    It was a fine stay- for 250 euros for 11 people for 5 nights, you get what you pay for. Cleanliness is an issue. Staff is very friendly. Worrying that a review was posted on my behalf with a 10 star rating though.

    Self-written review.

  • Imed

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    We stayed at this place for a few days as a family, and it was a truly wonderful experience! The reception was excellent, and the staff were respectful and very helpful. A special thanks to Ola who organized all the tours for us and made everything easy. The room was clean and comfortable, and the rooftop view during breakfast was amazing—especially with the sight of the Pyramids. Breakfast was a bit simple, but it was sufficient and acceptable. Overall, the place is quiet, relaxing, and great for families. We enjoyed every moment there. Thanks to everyone for the hospitality

    Nothing

  • Ferenc

    Reviewed: 11 May 2025 · Stayed in April 2025

    Verified review

    1. The pyramids of Giza are very close. 2. You see the reality of Egypt with your own eyes.

    This accommodation should be avoided by all. The pictures posted by the hotel are misleading, and the 10-point ratings are faked by the hotel itself. I stayed there with my family and my friend and his children, by the time we got home, the 10-point fake review posted on my friend's behalf was already listed on Booking.com. Problems: The area is extremely run down. The camels and horses used in the pyramids are kept partly opposite the hotel, the smell of camels and camel dung is extremely strong, you feel like you are in a zoo. The windows should therefore not be opened. The rooms are extremely poorly equipped. The boiler in our room did not work, it was dripping, so when we arrived the bathroom had water on the floor. I reported the fault with the boiler to the staff, they did not fix it, we had no hot water for four days. No compensation was given. There was nothing in the bathroom: no toilet paper, no soap, no shampoo, nothing. I don't even think it was cleaned because the toilet seat was stained. If it had been cleaned, you would have seen water standing on the floor. There was no minibar, no kettle, no coffee machine, no reading lamp in the room. Apart from bed linen and towels there was really nothing. We asked when breakfast would be served, but they were 30-45 minutes late every time. Breakfast is prepared in a room with extremely poor hygiene. Breakfast - every day - was pita, a small can of strawberry jam, scrambled eggs, half a slice (!) of cold cuts and about 10-12 g of cheese. There was no drink, coffee or tea was only served if you asked for it. Salt had to be requested separately. The waiters did not speak a word of English. On the roof terrace the tables and chairs were dusty and dirty, many of the chairs were broken. No tablecloths were provided for the tables. The staff are only friendly until you indicate that the service is not of the right quality. I have never stayed in accommodation of such poor quality in my life.

    Property response:

    Thank you for sharing your experience with us. We are truly sorry that your stay did not meet your expectations. We take all feedback seriously and apologize for any inconvenience you may have encountered during your visit. Regarding the cleanliness and room maintenance, we regret any shortcomings and will review your comments with our team to ensure such issues are not repeated in the future. As for breakfast and the rooftop experience, we are currently working on improving the quality of service and facilities based on our guests’ feedback. We would also like to clarify that all guest reviews are handled with complete transparency, and any claims of fake reviews are taken seriously and will be looked into with the booking platform. Our goal is always to improve our service and provide a comfortable experience for all our guests. We hope you will give us another opportunity in the future to show you the improvements we are making. Kind regards, Hotel Management

    Thank you for sharing your experience with us. We are truly sorry that your stay did not meet your expectations. We take all feedback seriously and apologize for any inconvenience you may have encountered during your visit. Regarding the … Show more

    Pyramids Express View Hotel
    11 May 2025
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  • Kevser

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Great stay, highly recommended!” My friends and I had an amazing time at the hotel. The staff were super friendly and welcoming, the rooms were very clean, and everything was well-organized. “The Pyramids tour was a highlight!” We booked a tour to the Pyramids through the hotel, and it was absolutely fantastic. We had so much fun exploring the history and enjoying the views. Truly unforgettable! “Excellent service and comfortable stay!” From the moment we arrived, we felt right at home. The reception was smooth, the atmosphere was relaxed, and the whole place was spotless. Big thanks to the team for making our trip special .

    Nothing

  • Marina

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Good Experience! Thank you to the hotel for the warm welcome and kind hospitality. It was a pleasant stay in a modest and comfortable place. We really enjoyed the organized trips to the Pyramids, the Egyptian Museum, the Mummies Hall, and the Citadel. Everything was well arranged, and we had an excellent tour guide who explained everything clearly and engagingly. A truly memorable experience worth repeating .

    Nothing

  • Zoltan

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Th view from the roof is great

    IT IS A HORRIBLE HOTEL! THEY PROMISE EVERYTHING? THE DO NOTHING. Aircondition in the room was down. I noted at the reception, they promised, did 3 times...nothing, not even an excuse. Once engineer showed up at 11pm, nonsense. Other room had byler problem, no hot water for 4 nights. I asked the breakfast at time...one hour delay. No compensation...nothing. Be careful they rip you off. All the reviews are fake, even mine was up before I arrived home...just edited.

    Property response:

    Dear Guest, First of all, we sincerely apologize for the inconveniences you encountered during your stay. We are truly sorry to hear that we did not meet your expectations and that your experience was far from what we aim to deliver to our guests. Please be assured that your feedback is taken very seriously. We are already investigating the issues you raised, particularly regarding the air conditioning, hot water supply, and breakfast service delays. This is certainly not the standard of service we strive for. We deeply regret that you felt there was a lack of communication and follow-up from our team. Immediate steps are being taken to improve both our technical services and our customer care. Regarding your concern about the reviews, we assure you that we value honest feedback, and we never modify or fabricate guest reviews. Your satisfaction and trust are extremely important to us. We would greatly appreciate the opportunity to welcome you back and show you the improvements we are implementing based on valuable comments like yours. Thank you again for sharing your experience.

    Dear Guest, First of all, we sincerely apologize for the inconveniences you encountered during your stay. We are truly sorry to hear that we did not meet your expectations and that your experience was far from what we aim to deliver to o… Show more

    Pyramids Express View Hotel
    30 April 2025
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  • Md

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    I had a wonderful time at this hotel with my family. The service was excellent, and the staff were incredibly friendly and helpful. The place was clean, comfortable, and very family-friendly, One of the highlights of our stay was the tours offered by the hotel. We had the chance to visit the Pyramids, which was an unforgettable experience. We also went on a lovely Nile cruise, where we enjoyed a relaxing dinner on the boat with beautiful views — it was truly magical, Overall, everything was perfect, and we would definitely love to come back again.

    Nothing

  • Mohamed

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review

    Had an amazing stay at Pyramids Express! It’s a small hotel but super cozy, clean, and the staff were incredibly friendly and helpful. One of the best parts was being so close to the pyramids – we went on some unforgettable trips to the Pyramids of Giza, the Sphinx, and the Egyptian Museum. If you’re looking for a place with a great location and warm . vibes, this is definitely worth checking out

    The only downside was the noise from the street during the day, as it could get a bit loud sometimes. But overall, it was a great experience and I’d still recommend it for anyone wanting to explore Cairo’s historical sites.

  • Rahulgarg

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review

    A quick but wonderful stay! The hotel was clean and comfortable, and the service was excellent. The location was very convenient, and the staff was friendly and helpful. A short experience, but definitely worth repeatin

    Nothing

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  • Ruiz

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    “We stayed at the hotel for several nights, and it was a wonderful experience. We went on amazing trips, visited the Pyramids and the Egyptian Museum, and had a great time. The hotel also organized a fantastic two-hour Nile cruise with dinner and an entertainment program, including a belly dance show. Sailing through Cairo at night was a magical experience. Thank you to the hotel for these wonderful memories!

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    Property response:

    "Thank you for your wonderful review! We are delighted to hear that you had such an amazing experience at our hotel and enjoyed the trips, the Pyramids, the Egyptian Museum, and the Nile cruise. It brings us great joy to know that we could be a part of your unforgettable memories. We hope to welcome you back soon for another fantastic stay!"

    "Thank you for your wonderful review! We are delighted to hear that you had such an amazing experience at our hotel and enjoyed the trips, the Pyramids, the Egyptian Museum, and the Nile cruise. It brings us great joy to know that we could … Show more

    Pyramids Express View Hotel
    23 February 2025
  • Siberiaa

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review

    “I stayed at this hotel for one day, and it was a great experience. The reception was friendly and helpful, and the room was clean and comfortable. What I liked the most was the rooftop, where I enjoyed a stunning view of the Pyramids. Even the view from the room was beautiful, adding a special touch to my stay. A wonderful experience that I highly recommend!”

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  • Matei

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review

    We stayed for one night at the hotel with my family (my wife and kids) and had a great time! The room was very clean, and we enjoyed spending time on the rooftop with its amazing view of the Pyramids. The location is excellent—we reached the Pyramids area in just about 5 to 8 minutes, got our tickets, and went inside. Thank you to the hotel for the wonderful service and great experience!

    Nothing

    Property response:

    Thank you so much for your kind words! We are delighted to hear that you and your family had a great stay and enjoyed the cleanliness, the rooftop view, and the convenient location. It was our pleasure to host you, and we truly appreciate your feedback. We look forward to welcoming you again in the future!”

    Thank you so much for your kind words! We are delighted to hear that you and your family had a great stay and enjoyed the cleanliness, the rooftop view, and the convenient location. It was our pleasure to host you, and we truly appreciate y… Show more

    Pyramids Express View Hotel
    20 February 2025
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  • Maxine

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    My stay at this hotel was absolutely wonderful! I stayed for about five days, and during that time, they organized some excellent and well-planned trips for me. I visited the Pyramids, the Egyptian Museum, and the National Museum of Civilization, where I saw the mummies. I also enjoyed a trip to Alexandria, visiting the library, the citadel, and the underground tombs. In addition, they arranged a visit to the palace and the temples, which was an unforgettable experience! All the trips were perfectly organized with highly knowledgeable tour guides who provided excellent explanations that enriched my experience. The hotel itself was very respectable, with great reception and services, and I enjoyed every moment there. Thank you for this amazing experience—I highly recommend it!”

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    Property response:

    "Thank you for your wonderful words and for sharing your amazing experience with us! We are delighted to hear that your trips were well-organized and met your expectations. It’s great to know that you enjoyed exploring the historical and cultural sites with our knowledgeable guides. Your satisfaction is our top priority, and we would be thrilled to welcome you again for another unforgettable stay. Thank you for recommending us, and we wish you many more fantastic travels!" !

    "Thank you for your wonderful words and for sharing your amazing experience with us! We are delighted to hear that your trips were well-organized and met your expectations. It’s great to know that you enjoyed exploring the historical and … Show more

    Pyramids Express View Hotel
    17 February 2025
  • Ahmed

    Reviewed: 14 February 2025 · Stayed in January 2025

    Verified review
  • William

    Reviewed: 29 January 2025 · Stayed in January 2025

    Verified review

    ‏“My stay at the hotel was wonderful! The reception was excellent, and the front desk was open 24 hours, which made my late check-in very easy. I booked a one-day trip due to my limited time and visited the Pyramids and the Museum. The tour guide was amazing and provided great information about the Pharaonic era. The rooms were very clean, and the view from the rooftop was stunning! It was an enjoyable experience, and I highly recommend it.”

    Property response:

    Thank you so much for your kind words! We are delighted to hear that you had a wonderful stay and that our 24-hour reception made your check-in smooth. It’s great to know that you enjoyed your tour of the Pyramids and the Museum and that our guide added to your experience with valuable insights. We’re also happy that you loved the clean rooms and the rooftop view. Your recommendation means a lot to us, and we hope to welcome you again soon for another memorable stay!

    Thank you so much for your kind words! We are delighted to hear that you had a wonderful stay and that our 24-hour reception made your check-in smooth. It’s great to know that you enjoyed your tour of the Pyramids and the Museum and that ou… Show more

    Pyramids Express View Hotel
    29 January 2025
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  • Helaltaher

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review

    “My stay was amazing! The rooms are very clean and well-organized, and the housekeeping service is excellent. The reception team is friendly and professional, and the atmosphere is comfortable. I definitely recommend this place to anyone looking for a special stay.”

    Nothing

    Property response:

    Thank you very much for your wonderful words! We are delighted that you enjoyed your stay with us and that our services met your expectations. We always strive to provide the best experience for our guests, and we hope to see you again soon!

    Thank you very much for your wonderful words! We are delighted that you enjoyed your stay with us and that our services met your expectations. We always strive to provide the best experience for our guests, and we hope to see you again soon… Show more

    Pyramids Express View Hotel
    29 January 2025
  • Hamza

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review
  • Louis

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review

    “My experience with Pyramids Express View was absolutely wonderful! The place is very well-organized, the service is excellent, and the attention to detail makes the stay truly special. Whether you’re here for a short trip or a longer stay, you’ll feel completely at home. I enjoyed every moment, whether during my stay or while exploring the nearby activities. The view of the pyramids was breathtaking and made the experience unforgettable. I will definitely repeat this experience and highly recommend this place to anyone looking for a comfortable and exceptional stay!”

    Property response:

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at Pyramids Express View. It's great to know that you found our place well-organized, our service excellent, and our attention to detail special. We are delighted that you enjoyed the breathtaking view of the pyramids and felt at home during your stay. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back for another exceptional stay in the future!

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at Pyramids Express View. It's great to know that you found our place well-organized, our service excellent, and our attention to d… Show more

    Pyramids Express View Hotel
    23 December 2024
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  • Syed

    Reviewed: 22 December 2024 · Stayed in December 2024

    Verified review

    The pyramid view from the hotel. Friendly and accommodating staff.

    No lift was there our room was at 3rd floor and with kids it was difficult to move. Also the location is also very far from city but near to Pyramids.

    Property response:

    Thank you for your feedback! We're glad you enjoyed the pyramid view and found our staff friendly and accommodating. We apologize for the inconvenience caused by the lack of an elevator and the difficulty of moving with children. We are working on improving our facilities to better meet the needs of all our guests. We appreciate your understanding and hope to see you again soon.

    Thank you for your feedback! We're glad you enjoyed the pyramid view and found our staff friendly and accommodating. We apologize for the inconvenience caused by the lack of an elevator and the difficulty of moving with children. We are wor… Show more

    Pyramids Express View Hotel
    22 December 2024
  • Sıtkı

    Reviewed: 3 November 2024 · Stayed in November 2024

    Verified review

    The pyramids view from the rooftops, the stuff were very helpful

    Nothing

    Property response:

    Thank you so much for your kind feedback! We’re delighted that you enjoyed the breathtaking pyramids view from our rooftop—it’s truly a special experience. We’re also glad to know that our team was able to assist you and make your stay more comfortable. We look forward to welcoming you back again soon!

    Thank you so much for your kind feedback! We’re delighted that you enjoyed the breathtaking pyramids view from our rooftop—it’s truly a special experience. We’re also glad to know that our team was able to assist you and make your stay more… Show more

    Pyramids Express View Hotel
    10 December 2024
  • Youssef

    Reviewed: 16 October 2024 · Stayed in October 2024

    Verified review
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  • Ahmed

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review

    I am so glad I chose to stay at this hotel, Everything was perfect- the staff was friendly, the view was amazing, the breakfast was delicious, the view was again amazing, love every bit! And i recommend this place for sure .

    Nothing

    Property response:

    Thanks for sharing your experience with our hotel and hope to see you soon again in future.

    Pyramids Express View Hotel
    2 November 2024
  • Agnes

    Reviewed: 15 September 2024 · Stayed in September 2024

    Verified review

    The reception and services given to their clients are truly exceptional, we have had friendly and attentive hosts to each of our requests, and we have had a dream stay thanks to this attentive

    No

    Property response:

    Thanks for sharing your experience with our hotel and hope to see you soon again in future.

    Pyramids Express View Hotel
    2 November 2024
  • Sophie

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review

    The view on the pyramid from the terras of the hotel is fantastic (including sunset)! In five minutes you walk to the entrance of the pyramid. The staff is very kind and helpful, especially Mahmoud ! It is a real family house, very flexible and always helpful.

    N

    Property response:

    Thank you so much for your wonderful feedback! We’re delighted that you enjoyed the breathtaking view of the pyramids and the sunset from our terrace—it truly is a magical sight. It’s great to know you found our location convenient and our team, especially Mahmoud, kind and helpful. We’re proud to offer a warm, family-like atmosphere, and your kind words inspire us to keep doing our best. We can’t wait to welcome you back!

    Thank you so much for your wonderful feedback! We’re delighted that you enjoyed the breathtaking view of the pyramids and the sunset from our terrace—it truly is a magical sight. It’s great to know you found our location convenient and our … Show more

    Pyramids Express View Hotel
    10 December 2024
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