my only complaint is that we ordered lunch and it took and hour and a half to arrive

the room and property were lovely, it was a wonderful getaway

Stayed in July 2025

If i had to be picky, the pillows for me ( the long ones ) Breakfast, if you didn't want Egyptian breakfast ( which i don't like), you had to pay for anything else, no choice of toast, yoghurt, etc. instead Lunchtime food wasn't the best, so in the evening we went to Ibis restaurant

Beautiful, well-kept grounds Our room was big, clean and cute Pool.was amazing The restaurant and bar staff were super helpful and friendly Men taking care of the gardens were helpful as well Super location A truly beautiful and relaxing place to escape Cairo

Stayed in July 2025

Air conditioning

Cleaness Location Staff attitude

Stayed in June 2025

Only the chef spoke english

Wonderful swimming pool

Stayed in May 2025

The restaurant is good, but not as good as the food in Kom El Dikka. Also the desert tour seemed a few pounds more expensive as in other places.

Very nice and peaceful place. Very friendly and helpful staff. As in all the places in Tunis you can book a desert tour through them. Nice pool. A lot of families with kids.

Stayed in April 2025

The quality of the food

The design of the hotel very relaxing

Stayed in March 2025

It was very spacious and felt like a palace. The gardens were peaceful and it had a really relaxed atmosphere. Mohammed on reception was particularly helpful throughout our stay and did everything to make us feel welcome!

Stayed in March 2025

Our stay at Palm Shadow Hotel during the weekend was absolutely wonderful! The staff went above and beyond to make our experience truly special. Since they knew it was our wedding anniversary, they surprised us with an incredible room upgrade to the luxurious Golden Room – such a thoughtful gesture that made our stay even more memorable. The breakfast was exceptionally delicious, offering a variety of fresh and tasty options. The warm and welcoming attitude of the staff made us feel at home from the moment we arrived. While the night event with potato grills and marshmallows was enjoyable, we feel it could be enhanced by including extra shows or entertainment to provide more value for the price. Overall, our weekend getaway was perfect, and we highly recommend Palm Shadow Hotel for anyone visiting Fayoum. Thank you for making our anniversary celebration so delightful!

Stayed in January 2025

The food is very delicious but Breakfast can be extended although it was nice local food The road to resort is not so good but this will not impact your experience

The resort is wonderful and people are very friendly it was a positive experience

Stayed in October 2024

The breakfast was not so nice till I spoke with mirna and they gave a good option but mixed my order.

The staff were nice and rooms clean. It is also quite and nice. They are ready to plan everything you need though I didn't get to see the pool.

Stayed in October 2024

The remote controls on the TV in our room didn't work well, but Mr. Zakaria was helpful in getting it worked out.

traditional Fayoum breakfast was delicious! We appreciated the helpfulness of Mr. Zakaria, Mr. Ekramy (sp?) and the other staff.

Stayed in August 2024

When I asked for a quiet (non-street facing room), they provided an upgraded room for free. Nice garden, very delicious and rich breakfast

Stayed in May 2024

The restaurant did not have much on the menu especially for breakfast - only Egyptian breakfast was available (no bread, no milk, no hot chocolate, no orange juice).

The garden and the pool are both beautiful and the view from our bedroom window (Deluxe room, 2 single beds). The beds were comfortable and the room was clean. There is one member of staff who speaks English and he went above and beyond to help us and make us feel welcome.

Stayed in April 2024

Shower pressure low and you have to turn on the heater outside the bathroom - temperature of the water was too hot. The mosque is close by and very loud with a distorted speaker.

Tunis is a lovely place in Egypt, especially in Ramadan when it is quiet and relaxed. The complex is in a walled garden which is nice to spend time in. The pool is in a separate area and hard to find so make sure you look for it because it's great!

Stayed in March 2024

The beautiful yard area, pool, location and friendly staff

Stayed in February 2024

Entertainment

Location

Stayed in February 2024

Nothing

Very cool, clean, cozy

Stayed in December 2023

Nothing

A lovely place, good breakfast and clean and comfortable room.

Stayed in December 2023

We havent stayed there enough time, that i could make a comment on that. Maybe moscitoss, but they are every where. Take repelent with you 🤣

Resort is amazing. We loved the entire place build like castels from stones, where you can feel like a prince and rhe princess. The prise is a bit solty for this area but you wont regret it booking it. Food is good, rooms are clean. Stuff is nice, but be prepared to hand talk or wait someone to speak english or learn your self basics in arabic, that should do the trick! We had an amazing time even we only slept there for 1 night. And we were sorry that we did not stay. Tottaly planing to come back for shure. Next time im coming with my son <3

Stayed in November 2023

Well arranged and clean Good and very helpful staff Relaxing county’s environment.

Stayed in September 2023

Way bettter than i expected, service is amazing food is great and the staff is very cooperative..

Stayed in September 2023

The staff was very friendly, the food was very good, the setting was so clean and original, and they also arranged for a great safari trip for us followed by a nice pottery art hands on training.

Stayed in September 2023

Maybe it would be great to have a coffee machine in the restaurant. If you are planning to spend your time in your phone - the WIFI and connection in the rooms are not strong. Outside the rooms in common areas it works better. But for us it was a plus - as we had a digital detox.

We love the property, the territory is just great. A lot of greens, places to sit outside, everything well maintained. Staff is very helpful and polite! Everyone is just trying to make your stay like a home. And yes, we really felt sad when it was a time for checking out! We went in August - so it was a low season and we enjoyed the quiet peaceful atmosphere. The location is just in the middle of the village with access to almost everything. It is not a problem to get to any remote place with a tuk-tuk. BTW you can get some nice ceramic pieces (I mean the pottery has their own style) if you ask for Selim shop. Everyone knows it, you can get there by walk (7 mins) or by tuk-tuk. I definitely would love to come there again in season to go on boat, to go for birdwatching and horse riding.

Stayed in August 2023

We stayed one night and experienced 3 power outages throughout the night. The last one started sometime in the night and the power did not come back on until late morning. Also the wifi in our room had a very weak signal.

This boutique hotel complex is like a mansion from the Arabian nights. The compound is beautiful, as is the lush garden at its center. The restaurant serves delicious food at good value, and the front desk booked us a wonderful driver for a safari around. The breakfast was wonderful. The breakfast box we received (we had to leave very early in the morning), was better than that of five star hotels in Egypt. The rooms were spacious and clean.

Stayed in July 2023