The rooms are very dated, they didn’t feel the cleanest

The pool was great, the grounds are very pretty and the staff make such an effort to help you, the food was a wide variety

Stayed in July 2025

Some of the hotel workers are rude to the guest The keys of room need to change every time you open need to go to receptionist to make it work

The food is very good The room is perfect This is my third time in aurora

Stayed in May 2025

No kids activities at the pools The kids area work from 10 to 5 when it's too hot for the kids it should be open till 8 or 9.

The staff are super nice The food is delicious The hotel is very clean

Stayed in July 2025

Some litter on the beach needs to be cleaned more frequently not at the end of a day the belly dancer was awful not authentic at all

Location, hotel size, staff, cleanliness of pools

Stayed in June 2025

None

The amazing experience starts when you enter the resort, The place was Amazing and Clean and the staff were super nice and helpful. Everyone was fast.

Stayed in June 2025

The shisha corner was not open , a reason we booked there as she enjoys .

The food was good although unless you took all you wanted at the beginning , some things were no longer available. Some guests overloading their tables and then walking away …!

Stayed in May 2025

Lunch could be better

Nice big resort friendly staff and nice pools

Stayed in April 2025

At night, the hotel should have more activities.

Concerns of workers and attention; the meals were excellent.

Stayed in April 2025

Heavily disliked the fact our room key card reader didn’t work 4 times over 2 days, after their ‘engineering’ team came and sorted the problem twice, having to explain that in a language barrier is quite the task but we got there in the end. By the 4th time of having to go there gone midnight, the novelty wore off pretty quick. Bewildered not to have just been given a new room for the inconveniences especially on night one. Not ideal gone midnight after a 6 hour flight.

Staff and aesthetics were all there, could put a little more love into the cleaning with mosquito splat marks over the walls and ceilings and a filthy bath.

Stayed in March 2025

There is no electric connection next to the bed.

The Hotel is nice and clean and safe. The staff is really good and helpful. The room is spacious, the bed is comfortable.

Stayed in March 2025

The food and the alcoholic beverages were really weak

The park and the beach of the hotel was amazing, the room was big and comfortable

Stayed in March 2025

Some staff were a bit pushy with selling things to us but we understand they need to keep the business going. We found the carpets in the corridors a bit dirty. And we had a problem with hot water in our room. The WiFi signal really was very poor and would’ve been nice to have WiFi at the beach bar.

The location was amazing! Food was great, varied every day and hotel staff were very kind and friendly. Especially a few of the waiters and the beach staff. Mohamed our room cleaner made some great towel creations - we loved them!👌🏽

Stayed in February 2025

Food is decent, but becomes a bit repetitive. Pools not heated, also difficult to get a lounger at times

Friendly staff, clean rooms, nice beach and water, animation staff

Stayed in December 2024

Birds in the main restaurant .. you cannot leave the plate unattended. I think this was highlighted previously as I see from previous reviews. I think it is time to sort it out before this issue cause health concerns to people. Dogs on the beach

the sea and the warmed pool the main restaurant and the variety of food Large bedroom

Stayed in January 2025

The bats should be free after midnight

Staff friendly and facilities excellent

Stayed in January 2025

I thought the food was a little repetative but overal loved the hotel. Staff are fantastic. Didnt like the fact after paying for full all inclusive we was asked to pay extra in PIT STOP bar for drinks. Not a good idea as puts people off.

Hello I would like to say although the staff are busy they always made a point of seeing if our needs where meet. It is a lovely Hotel but needs a little remodernising. Looks a little bit tired in places.

Stayed in January 2025

Pool guy at first pool not helpful. Gave us sunbeds and umbrella. We had breakfast. When we returned someone had taken a bed and dumped my stuff on the floor in front of him. Not impressed! Alcohol and coffee not the best but most hotels the same in Egypt.

Surprised how good the hotel was. Big rooms. Comfy beds. Gabr Nassr amazing, cleaning our room and so caring/helpful. Food, huge choice. Bit manic finding a table in dining room. Good entertainment and team helpful/friendly especially Natashia. They take you to clubs after if you like. Beautiful gardens and huge beach. We saw many fish off the pier. Lots of shops, cafes outside hotel. We're booking to go again. Barman brings drinks to you round pool. Friendly atmosphere.

Stayed in November 2024

we have always been pleased with the housekeeping. perhaps due to staff changes, this time housekeeping was disappointing with cleaning not done on time, and insufficient towels and water were not replaced and we had to ask.

regular guests. great value, facilities and terrific selection and quality of food.

Stayed in December 2024

Nothing

Man's on reception..

Stayed in November 2024

The coffee was just awful even the one you pay for . The free wine was also very bad but thats understandable. We were happy to pay for nicer bottle of white wine however I found it strange these wines were not kept in a fridge, only put on ice when you ordered .

Room spacious and clean . Buffet food had a good selection

Stayed in November 2024

Housekeeping Animation Games

Food Staff

Stayed in November 2024

More children's facilities even though we travel as an older couple with no children.

Excellent choice of good foods relaxing self service environment very friendly staff.

Stayed in November 2024

The 3 pools were not warmed & the water was freezing whiçh is not acceptable in thjs period of the year in the last 10 days of October that my daughter didnt go swimming also my wife & mr.

First of all. This is my 3rd time in this hotel. The location is gr8. the beach is sandy & clean. the water is so clear. The staff of the restaurant are so helpfull specially Mr. Ahmed Morsy was so cheerful & helpful. The room service is gr8 specially Shehata was so honest, cheerful & helpful. The hotel over all is so clean. The food was nice but not very good with many varaities. They allow children bikes. Thier is a bus shuttle to the beach also there is a bar at the beach too.

Stayed in October 2024

Slight plumbing problems but were quickly fixed.

Good sized, clean rooms. Plenty of choices and good quality food. Staff were very friendly and efficient. Special mention to laundry supervisor Abdelnabii and Mahmoud Ramadan F&B . A very relaxing and quiet atmosphere.

Stayed in October 2024