8.9

Reviews of Mövenpick Hotel Cairo - Media City 5 stars

El Hay Motamayez, 6th Of October, Egypt

  • Ghazi

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Ahmed

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    It is lovely place with friendly staff specially Mr. Mohammed Ahmed (receptionist) & Mis. Madona. Also breakfast is very delicious. Align with strong wi-fi.

    No

    Property response:

    Dear Guest, Thank you so much for your lovely feedback and for taking the time to share your experience at Mövenpick Hotel Cairo Media City. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our team, especially Mr. Mohamed Ahmed at the reception and Ms. Madona. Your kind words will be shared with them — I’m sure they will be very pleased to know they contributed to making your visit more enjoyable. We're also glad that you enjoyed our delicious breakfast and found the Wi-Fi connection strong and reliable. It's always rewarding to hear that our efforts have created a comfortable and pleasant stay for our guests. We look forward to welcoming you again in the near future. Warm regards, Shimaa Taha Guest Relations Team

    Dear Guest, Thank you so much for your lovely feedback and for taking the time to share your experience at Mövenpick Hotel Cairo Media City. We are delighted to hear that you enjoyed your stay and appreciated the friendliness of our team,… Show more

    Mövenpick Hotel Cairo - Media City
    28 August 2025
  • Saad

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
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  • محمد

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Wonderful stay at the movenpik residence, staff were amazing. The apartment is cozy and wonderful.

    .

    Property response:

    Dear Guest, Thank you for sharing your wonderful review following your stay at the Mövenpick Hotel. We are truly pleased to hear that you had a cozy and enjoyable experience with us. Your kind words about our staff mean a great deal and will be shared with the entire team—they will be thrilled to know they helped make your stay memorable. It’s always a pleasure to know that our guests feel comfortable and well cared for. We look forward to welcoming you back again soon for another relaxing and enjoyable stay. Warm regards, Shimaa Taha Guest Relations Team

    Dear Guest, Thank you for sharing your wonderful review following your stay at the Mövenpick Hotel. We are truly pleased to hear that you had a cozy and enjoyable experience with us. Your kind words about our staff mean a great deal and wi… Show more

    Mövenpick Hotel Cairo - Media City
    27 August 2025
  • Yehia

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    We had a wonderful stay at Mövenpick Hotel Media City. The staff were very professional and welcoming throughout my stay. A special thank you to Miss Madona from guest relations for her kindness and support, she truly made me feel valued as a guest. The check-in process was smooth and efficient. I was pleasantly surprised by the modern, spacious, and well-appointed room, which offered both comfort and style. The location is perfect, very close to the Great Pyramids. The pool area is exciting especially the aqua park games, which added great fun for children. The gym is well-equipped, and the restaurants serve a delicious variety of international and local dishes. Overall, the hotel exceeded my expectations, and I highly recommend it.

    Property response:

    Dear Guest, Thank you for taking the time to share such a lovely review of your recent stay at Mövenpick Hotel Media City. We are delighted to hear that your experience with us was memorable and exceeded your expectations. Your kind words about the professionalism and hospitality of our team truly mean a lot to us. We’re especially pleased to know that Miss Madona from our Guest Relations team made a positive impact during your visit—your recognition of her efforts will certainly be shared and celebrated. It’s great to know that you enjoyed our smooth check-in process, the comfort and style of your room, as well as our facilities, including the aqua park, gym, and our diverse culinary offerings. We're also glad that our convenient location near the Great Pyramids added value to your stay. Your recommendation is the best compliment we can receive, and we sincerely thank you for it. We hope to welcome you back again very soon for another exceptional stay. Warm regards, Shimaa Taha Guest Relations Team

    Dear Guest, Thank you for taking the time to share such a lovely review of your recent stay at Mövenpick Hotel Media City. We are delighted to hear that your experience with us was memorable and exceeded your expectations. Your kind words… Show more

    Mövenpick Hotel Cairo - Media City
    27 August 2025
  • Sherif

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Everything was perfect mashalla

    Nothing really

    Property response:

    Dear Guest, Thank you for your kind words and lovely feedback. We’re truly delighted to know that everything was perfect. Your satisfaction means the world to us, and we hope to have the pleasure of welcoming you back again soon for another exceptional experience. Warm regards, Shimaa Taha Guest Relations Team

    Dear Guest, Thank you for your kind words and lovely feedback. We’re truly delighted to know that everything was perfect. Your satisfaction means the world to us, and we hope to have the pleasure of welcoming you back again soon for anothe… Show more

    Mövenpick Hotel Cairo - Media City
    27 August 2025
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  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Junaid

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Everything was so good and service was excellent and view was so nice the staff was so helpful and friendly especially Shimaa Maged from guest relations she helped me a lot

    Property response:

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, shimaa maged Guest Relations Team.

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you fo… Show more

    Mövenpick Hotel Cairo - Media City
    25 August 2025
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  • Sherine

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness is superb. Comfortable beds.

    Mini bar is really poor . Only 2 cans available & overpriced . No forks or knives to cut fruits

    Property response:

    Dear Sherine, Thank you for your feedback. We are pleased to hear you appreciated the cleanliness and comfort of our beds. We value your comments regarding the mini bar and the lack of utensils, and we will take them into consideration for future improvements. Best regards, Guest Relations Team.

    Dear Sherine, Thank you for your feedback. We are pleased to hear you appreciated the cleanliness and comfort of our beds. We value your comments regarding the mini bar and the lack of utensils, and we will take them into consideration for… Show more

    Mövenpick Hotel Cairo - Media City
    24 August 2025
  • Emin

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    It’s not 5star hotel, don’t be fooled with Movenpick name, it’s good 3stars, tried Marocan bath treatment and massage, massage wax 5 out of 10 but Moroccan bath apparently goes with do it yourself system, they will come and tell you what to do and leave the room, you will shower yourself and they will take the money) Hotel super old, resembles those Motels on side of the road where you can just sleepover. Last and most important do not accept old abandoned blocks where they will try to accommodate you. In order to keep new once for those who fights back for their rights. If you lose something which is in my case sunglasses, it’s gone forever, no slippers, no toothbrushes nothing all comes with extra tips paid. In one word safe yourself from unhappy family trip Just last one, at the end of your trip somebody front deck will approach u and ask you to rate them a front of her, that how they get their high score reviews. It’s stressful when you planing all your trip and it ends like one big scam

    Property response:

    Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Mövenpick Hotel Cairo Media City. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Best Regards Madonna Ezzat Guest Relations Team.

    Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Mövenpick Hotel Cairo Media City. It is only through feedback such as yours that we are able to maintain and impr… Show more

    Mövenpick Hotel Cairo - Media City
    23 August 2025
  • Ahmed

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Accommodation was very nice

    Check out early

    Property response:

    Dear Guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Mövenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Shimaa Maged Guest Relations Team

    Dear Guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Mövenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once … Show more

    Mövenpick Hotel Cairo - Media City
    21 August 2025
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  • Mohammad

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Good hotel and service was excellent and room was clean and comfortable and staff was so friendly and helpful

    Property response:

    Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and that you found the room clean and comfortable. It was wonderful to know our team made a positive impression with their friendliness and helpful service. We truly appreciate your feedback and hope to welcome you back again soon! Shimaa Maged Guest Relations Team.

    Dear Guest, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and that you found the room clean and comfortable. It was wonderful to know our team made a positive impression with their friend… Show more

    Mövenpick Hotel Cairo - Media City
    21 August 2025
  • Hassan

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Everything was so good and staff was so friendly especially Shimaa Maged from guest relations and hotel was cleanliness

    Property response:

    Dear Guest, Thank you so much for your wonderful review and kind words about your recent stay with us. We are truly delighted to hear that we exceeded your expectations and that you had such a memorable experience. Your special mention of Shimaa Maged from Guest Relations means a great deal. We’re incredibly proud of her dedication to providing exceptional service, and we will be sure to pass along your compliments to her. It’s always rewarding to know that our team members made such a positive impact on your stay. We’re also pleased that you appreciated the cleanliness of the hotel, as we take great pride in maintaining a comfortable and welcoming environment for all our guests. It was a pleasure having you with us, and we look forward to welcoming you back again soon. Warm regards, Shimaa Maged Guest Relations Team

    Dear Guest, Thank you so much for your wonderful review and kind words about your recent stay with us. We are truly delighted to hear that we exceeded your expectations and that you had such a memorable experience. Your special mention of S… Show more

    Mövenpick Hotel Cairo - Media City
    19 August 2025
  • Anonymous

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Everything was so good and service was excellent and rooms was clean and comfortable and the staff was so friendly and helpful especially shimaa maged from reception

    Property response:

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Shimaa Maged Guest Relations Team

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you fo… Show more

    Mövenpick Hotel Cairo - Media City
    17 August 2025
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  • Monia

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Sohaib

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Anonymous

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Everything was so good and the staff was so friendly especially Shimaa Maged from reception she was so hard working and room was clean

    Property response:

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Shimaa Maged Guest Relations Team.

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you fo… Show more

    Mövenpick Hotel Cairo - Media City
    13 August 2025
  • Zar

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Feeling so safe and comfortable for the family. At summer time, water park for the kids during time flame. So perfect for the kids who love water.

    There are many choices of food and spa services too.

    Property response:

    Dear Guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Mövenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Guest Relations Team.

    Dear Guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Mövenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once … Show more

    Mövenpick Hotel Cairo - Media City
    12 August 2025
  • Mohammed

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    My experience at the hotel was truly outstanding. From the moment I arrived, I felt welcomed and well cared for. A special thanks goes to Shimaa Maged from Guest Relations, whose warmth, professionalism, and genuine attention to detail made my stay unforgettable.

    Property response:

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Madonna Ezzat Guest Relations Team.

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you fo… Show more

    Mövenpick Hotel Cairo - Media City
    12 August 2025
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  • Anonymous

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    I recently had the pleasure of staying at this wonderful hotel, and I must say, everything exceeded my expectations. From the moment I arrived, the service was impeccable, and the entire experience was smooth, relaxing, and truly enjoyable. A special mention goes to Shimaa Maged from the Guest Relations team. She was incredibly attentive, professional, and genuinely caring. Shimaa made sure that every aspect of my stay was perfect—from arranging special requests to checking in regularly to ensure I was comfortable. Her warm personality and dedication to guest satisfaction really stood out and made a big difference in my overall experience.

    Property response:

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Madonna Ezzat Guest Relations Team.

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you fo… Show more

    Mövenpick Hotel Cairo - Media City
    12 August 2025
  • Ahmed

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Staff

    Overall all good no bad experience

    Property response:

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Madonna Ezzat Guest Relations Team.

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you fo… Show more

    Mövenpick Hotel Cairo - Media City
    12 August 2025
  • Adele

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Diala

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    I would have loved if they have more gluten free options

    Property response:

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Wish you a great day, Madonna Ezzat Guest Relations Team.

    Dear Guest Thank you for reviewing your recent stay in our Mövenpick Hotel Cairo Media City. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Once more we thank you fo… Show more

    Mövenpick Hotel Cairo - Media City
    12 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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