they use now bad quality of alcohol than previous years

Varieties of food Cleaness

Stayed in August 2025

No variety for food Animation approximately not existing Specialists restaurants are not good

Staff was very cooperative Services are excellent

Stayed in July 2025

Beautiful, upscale, and quiet place All the staff are very helpful The food is very good, varied, and fresh

Stayed in June 2025

bazaar vendors

Pool bar

Stayed in June 2025

Reception staff

Pool

Stayed in June 2025

Internet

It was a great experience overall, just the internet was really bad otherwise we were surprised about the friendly staff

Stayed in June 2025

Nothing

All the vibes and the staff are soooo friendly

Stayed in June 2025

No house coral reef at the beach.

Good quality and variety of food. Nice service, clean pool and beach.

Stayed in April 2025

the coffee machines are a bit outdated, and it uses powder coffee there is room to improve

private beach, great food, friendly staff

Stayed in January 2025

Restaurant

Beach

Stayed in December 2024

Excellent facilities & good food options

Stayed in December 2024

- Poor animation team - Pool not heated while should be adapted with Nov weather as it winter time and kids could'nt swim at the pool during the whole trip. - Staff at the reception were not friendly and didn't like their attitude specially with the Egyptian guests as when asking to check it early as soon as possible as I have kids ( I had waited for 1:30 to get a room ) and when asked for late check out for two hours extra to cope with bus time they refused and gave us only 1 hour while there was foreign family with us asked to late check out by 6 PM and they accepted!

Beach Food variety Staff at restaurants & beach

Stayed in November 2024

Most areas don’t have air conditioning and even the ones that do are very weak.

It was nice and spacious everywhere and the staff was very friendly and happy all the time. Very positive environment overall.

Stayed in July 2024

Lack of aqua and water activities for kids

Cleanliness, welcoming staff, amazing animation team, great beach and beach services

Stayed in June 2024

The place was good ,the pool and the beach was amazing and the staff was helpful.

Stayed in June 2024

Nice location .

Stayed in April 2024

not all reception staff are helpful. They should learn from Seif. A "guest" should be treated as a "guest" and should find solutions rather than just stating the obvious. The food could be much better. Labranda is very generous, and the Chefs are trying there best, but it needs a touch and gourmet taste which is missing. You guys have the elements, just needs a notch. But for a beach hotel, the food is good and plenty. Same goes for the nonalcoholic drinks, which could be better. Consider adding slush!

Seif at the reception went out of his way to help correct the technical problem in our reservation through booking. The hotel is very nice, the rooms are nice and clean. I thought the family room would be bigger, but it was ok with the extra bed. It is spacious (but for some reason I thought it would be two connected rooms or something like that where we could have the kids in one room separately). The pools are nice. The staff at the buffet are very nice and generous. The guy at the coffee place at the pool (shame it opens only in the morning till noon) is a superman. He does great coffee. Cleaning staff at the restaurant are super helpful and courteous. The food festival was epic and had so much fun! i also like that the hotel tries to provide of things for its staff, they are very generous for their food and wellbeing. And there is continuous learning, though managers can be a bit too tough and unconstructive at times.

Stayed in April 2024

The matrices in the bed should be renewed From Tuesday to Thursday the room was quiet but from Friday the neighbors changed and very noisy

Breakfast was excellent with a lot of choices

Stayed in April 2024

Food and beverages can be develeoped. Many kinds but seems too much cooy paste with different colours especially for desert buffet. Strangely the quality of meat dishes are very low both fot veal,lamb or poultry. Spirits quality very very low except beer& wine. Coffe beans should have been a standard or reachable rather then the powder nescafe vending machines.

Beautfiul gardens well looked after. Sea and sea view was good even if it was windy (we were there in first half of april). Very big surface area with nice sunbeds and umbrellas. Family rooms have enough space, the standard rooms might be a little small even for 2 I guess.

Stayed in April 2024

A little old

Staff

Stayed in April 2024

Poor wifi. Cleanliness could be better in bathroom in room. Food choice for dinner not great in main restaurant.

Good location beachfront also with three pools. Restaurant promenade a great addition with fab choice of food. Staff very friendly and helpful.

Stayed in April 2024

Wifi was a bit low but that didn’t matter at all Food was okay Not the best quality

super friendly staff, lots of activities, huge selection of food and beverages, we loved the clean and big beach

Stayed in February 2024

No reef

Infrastruktur, cleanliness of the compound. Comfortable beds. Friendly staff. Variation of themes at Dinner time. Oriental food.

Stayed in February 2024

Was amazing time at this hotel .beach and the sea are very good .the staff at reception are very friendly and professional, specially Mr.Maged was very helpful and nice,and make our holiday top .of course we will come back soon.Thanks for all .

Stayed in January 2024