Reviews of Kempinski Nile Hotel, Cairo 5 stars
Cornich El Nile, 12 Ahmed Ragheb Street, Garden City, Garden City, Cairo, Egypt
Loading
Guests also reviewed these properties:
Palm Cove, Australia
Southfield, United States
Gordes, France
Braga, Portugal
San Vincenzo, Italy
Santiago de Compostela, Spain
Pag, Croatia
Washago, Canada
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEvery everything was perfect. Many thanks to Ms. ABEER for her service and great smile not to forget the rest of the staff. Breakfast is excellent and staff are very friendly spatial thanks to the nice Baking Lady
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation and staff
Entrance very narrow
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewvery excellent hospitality specially Ms.Abeer the guest relation manager . i always recommend this hotel and i will always be your guest.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe stafff are very friendly and efficient
Dear Ms Samirah, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Ms Samirah, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Ke… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewRooms were good, food was good
Location wasn’t ideal if you wanted to walk around but had nice views
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewlocation is amazing and smaller size of hotel give a boutique hotel feel. We enjoyed the jazz bar on the 10th floor very much
Dear Mr Rady, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Mr Rady, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kemp… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNothing in this property I can say it’s good .
Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager
Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to delive… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBeat view so happy with the service best location thank u
Dear Mr Hasan, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Mr Hasan, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kemp… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewStaff is amazing
Dear Mr Ali, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Mr Ali, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempin… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location, hotel and staff were amazing. A special thank you to Mahmoud and Raneem at the reception, Abeer the Guest Relations Manager and Emad the bell-man. You all made this an exceptional stay and we felt right at home. The room was spacious and the team made sure to make the guests feel at home. Will surely be staying there more often.
The AC's could be colder - Some furniture can be updated - There was no hair salon.
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewFood Cleanliness Staff Location Security Food Diversity ATM service Storage service
Small pool
Dear Ms Fatima, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Ms Fatima, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kem… Show more
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewIt's amazing hotel
Dear Mr Mahmoud, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Mr Mahmoud, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Ke… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewNice / friendly staff who were very professional.
The hotel is older and slightly dated. Still nice though.
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear valued guest, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewQuietness, cleanness, staff dealing, location
Dear Mr Al Zuabi, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Mr Al Zuabi, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, K… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe extremely friendly service alongside the exceptional hospitality.
Everything was perfect
Dear Ms Emma, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Ms Emma, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempi… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewفندق حده نجمه
كل شي سيء
Dear Mr Mubarak, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager
Dear Mr Mubarak, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver … Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewThis was a very luxurious hotel right on the Nile with extremely helpful and professional staff and great facilities. Our Nile facing sweet was incredible and large and included a kitchen and felt more like an apartment than a hotel room.
Dear Mr John, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempinski Nile Hotel.
Dear Mr John, Greetings from Kempinski Nile Hotel, thank you for choosing our hotel. We appreciate your positive feedback and we look forward to accompanying you soon at Kempinski Nile Hotel. Warm regards, Henri Ruiz, General manager, Kempi… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe juice offered at their breakfast buffet is exceptional, and the fruit patter. The staff are very courteous and attentive.
The food we ordered from their restaurant was not okay, we couldn't eat any of food. Also I broke a glass in the toilet, the cleaning crew didn't clean it after 2days, I have to call their attention to do so. Finally the laundry service is too expensive compare to other same rated hotels.
Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to deliver exceptional guest experience. Regrettably, I noticed that you experienced some inconveniences during your stay with us, which I would like to sincerely apologize for. Rest assured that your comments have been shared with the departments concerned so that retraining can be conducted to avoid the same mistakes. Thank you again for sharing your feedback. Despite your negative memories, we relish the opportunity of welcoming you back soon to demonstrate the quality of service that we are so well-known for. Warm regards, Henri Ruiz, General Manager
Dear valued guest, Greetings from Kempinski Nile Hotel, First, I would like to thank you for your valuable feedback. While I wish you had a better experience, it is feedback like yours we that will help us improve as we always aim to delive… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in May 2025
Verified review