Super place with really excellent stuff

Stayed in August 2025

The Beach facilities was very bad and was not yet build so I couldn’t be able to swim in Red Sea

Everything was clean staff are very friendly Animation team was very special

Stayed in August 2025

6/8/2025 ‏This is the fifth hotel from the Jaz group that I have visited, and once again they have proven to be among the best. However, Jaz Astoria was a truly unique and exceptional experience, starting from the warm welcome at the reception — especially thanks to Ms. Masouma, a refined and professional lady who is truly the right person in the right place. ‏The rooms are spacious, beautifully designed, and equipped with every detail a guest might need. ‏Although the food is diverse and offers top-quality selections from various cuisines, it still lacks that special touch you hope to find. ‏.Additionally, the sea in front of the hotel is shallow and not suitable for diving enthusiasts or lovers of coral reefs. ‏Thank you, Jaz elite Asteria for this lovely experience.

Stayed in August 2025

Nothing

everything is so good Rooms , food , pool , beach,aqua and staff Everyone is working so hard just to make you happy and makes your dreams come true . Special thanks to Ms Masosuda for making anything possible and for her helpful and welcoming attitude

Stayed in August 2025

It was the perfect place

The room was clean/well equipped and appreciated comfortable bed / good view /quiet environment. , etc Pool , returant , WiFi was well maintained , location was convenient, recommended for couples , families, and hospitality . Thanks to all staff from bars to reception, pools , restaurants, Excellent experience with good varieties at restaurants and ala carte restaurants [ Asian, international, Mexican, Italian foods ] Special thanks to Guest Relations Manager Madam /Massouda Mazni for everything started from warm welcom , friendly, guideness,

Stayed in August 2025

Everything was great my kids really enjoyed the stay in the resort and everything was great

Stayed in July 2025

We spent a Wonderful time in Jaz elite with the amazing stuff and hospitality I would like to thank the duty manager Mr Mohamed for his support

Stayed in August 2025

Clean spacious rooms Variety of food and restaurants Friendly staff

Stayed in August 2025

Excellent resort! Friendly staff and very enthusiastic and positive animators! Want to specifically call out animators manager - awesome guy and best team, who made our stay unforgettable. They all go beyond and extra mile to exceed our expectations. Thank you! Also wanted to mention client support team, especially Massaouda who helped us in resolving some confusion over booking and technical issues with internet. She is a great professional and great person! She did a surprise to our Family - a room upgrade! We would absolutely return to this place and share a good word with others.

Stayed in July 2025

Animation Team

Alles

Stayed in July 2025

The food at the main restaurant could offer more variety. The sea isn't ideal for swimming or snorkeling due to the low tide, and the pier is still under construction. The minibar is not included in the all-inclusive package. While the entertainment is okay at first, it becomes repetitive and a bit boring after a few days.

The hotel is very clean and modern. We highly recommend the swim-up rooms — we absolutely loved ours. The room was spotless and well-maintained; the housekeeping staff did an excellent job. Overall, the staff were friendly and helpful, especially at the Arabian restaurant and the bar near the main restaurant. Drinks were served not only around the pools but also directly to the swim-up suites, which we really enjoyed. The food at the main restaurant was average, so we suggest making reservations at the à la carte restaurants. We particularly liked the pizza and pasta served at the Italian restaurant during lunch. Special thanks to Mrs.Mazni Massaouda, who was always ready to help if we had special requests or questions. She does an amazing job!

Stayed in July 2025

My kids really enjoyed the stay and I would thank all the friendly staff and especially Ms Masooda Delicious food and wonderful hospitality

Stayed in July 2025

Jetty still not working

Excellent food Good value

Stayed in July 2025

Nothing

The one and only , Jaz Elite Asteria ❤️ I want to share my experience at this marvelous hotel , the hospitality we had from the very first moment we stepped in is remarkable, The room was very clean and spacious , They have around 6 pools , and one for adults and 2 jacuzzi , 2 restaurants by the beach , 5 a la carte restaurants, And a water park with 5 slides, They also have a pool with continuous activities all day with their animation team which was out of this world, The open buffet restaurant with various food is always tasty , fresh and super clean , One day my kids were craving for sushi so I asked the reception manager Ms Masouda if they will serve sushi at the restaurant and just like that she said I will ask the chef to serve it the next day 🥰 All the staff are very helpful, fast responsive and friendly, it was our first time there but definitely won’t be the last ❤️

Stayed in July 2025

Beach is not sandy Animation team needs improvements

Food varieties Food quality Pools Aqua Staff Special thanks to Mrs Masouda for her close follow up and care

Stayed in July 2025

Nothing

Really it was the best experience and best hotel ever we've stayed in it . First of all Miss Masouda is so friendly and helpful and all the stuff were very helpful and always smiling and try their best to make the guest happy and anything we asked for they do it very quickly. The room was amazing , the pools were more than amazing , food was yummy and alot of different types of food in the restaurant , aqua park was amazing the kids enjoyed in it , and the hotel is very clean everywhere , really the experience was amazing and we looking forward to go again . Thanks Ms. Masouda and all stuff for your great effort to make our vacation superb and unforgettable ❤️

Stayed in July 2025

Everything was more than perfect 👌

Stayed in July 2025

Nothing!

Everything! Service, food, cleanliness and staff were all 5* Amazing resort

Stayed in July 2025

Desserts Section

It was an amazing stay during my Honeymoon. We genuinely enjoyed the hotel room, staff, food & service quality. We had a special hospitality from the OUTSTANDING Guest Experience Manager Massaouda. She really made our stay Exceptionally SPECIAL!

Stayed in July 2025

All perfect

Luxurious hotel , quiet beach for relaxing , different cuisines , spacious rooms , beatiful landscape . Everything was great , thanks to Mrs. Massouda she super .

Stayed in July 2025

Just a couple of suggestions to make the experience even better: 1. Ensure **lifeguards are present at all times** in the aquapark to maintain high safety standards. 2. Consider adding a **sign at the gym entrance** to restrict access for children—this would help prevent potential injuries and protect the equipment. A **gym access card** could be useful as well.

We spent 3 nights at **Jaz Elite Asteria** and everything was simply perfect—from the facilities to the staff and services. My family had a truly wonderful time and fully enjoyed the summer break. We’ll definitely be returning in the future! Special thanks to **Ms. Massauoda** for her outstanding support that began even before our arrival. She ensured everything was smoothly arranged throughout our entire stay. I’d also like to express my appreciation to **Mr. Khalil** at **White Sands Restaurant** for his kindness and helpful cooperation. Our room was exceptional, and both the **variety and quality of food** exceeded expectations.

Stayed in July 2025

Amazing place and very helpful staff

Stayed in July 2025

I want to thank miss masoudaa so much she was so friendly

Stayed in July 2025

Can’t wait to see the pier/marina completed, so we can have better access to the beach.

Everything! Not a single issue. First and foremost, I’ve never seen such friendly staff. I’ve been to so many hotels and resorts around the world and I’ve never met such friendly, helpful staff. Everyone wanted to make sure that we’re having an exceptional stay, from the reception to the housekeeping to the waiters/waitresses to the chefs and everyone else. Ms. Massaouda was the superstar. She reached out to me before my arrival, helped us with early check-in, gave us an in-depth review of all the facilities, always checked in on us to make sure we’re happy and helped us with a late check-out. Other than the staff, the resort has a huge number of facilities and entertainment that suited our entire family’s age groups. The activities at the kids club and the every night shows were spectacular. Last but not least, the food was exceptional. A huge variety and wonderful taste. Thanks to Jaz Asteria’s whole team! This trip will be memorable!

Stayed in July 2025