Hospitality of the staff starting from Mr Ahmed with his support and help moving to shahd , Jana and khaled all the stuff were marvelous and made our day very nice Thank you guys :)

Stayed in August 2025

It doesn’t show the property on the goggle map exactly made us difficult to reach early and when we are trying to call no one is picking up the phone.

The ambiance ⭐️

Stayed in July 2025

No cleaning of the room during our stay.

Beautiful view from the rooftop. Friendly staff. Perfect for short trip.

Stayed in July 2025

Some distance from old cairo

The location, close to the pyramids and the grand mesuem The staff were very friendly and helpful

Stayed in June 2025

A small recommendation: some small logos in front and outside of the hotel for better advertisement. Perhaps some small signs within the Plaza to show where the facilities are as well. Also, information leaflets in the hotel room showing the facilities of Jasmine Pyramids, as well as outside attractions. These are only small recommendations as the staff knew a lot of information already!

I had a brilliant stay at Jasmine Pyramids Hotel! The location was perfect for my itinerary during the week I was visiting. It was exceptional value for money, and I really felt part of a home, thanks to the enclosed and comfortable arrangement in the compound and the wonderful hospitality of all the staff. During my time at the hotel, I was able to use most of the facilities, including the restaurant for breakfast, rooftop restaurant (Zeeyara Pyramids Elite) for lunch and view of the Pyramids. The lounges inside the swimming pool and hotel reception were also beneficial to my relaxation and watching sport. My superior double room was very clean and comfortable, with a nice view of the Plaza. I enjoyed the breakfast every morning, particularly the fresh omelette made by the chef. The staff were fantastic and very accommodating. By the time I left, I was able to meet most of the staff and understand the lovely, friendly culture of the hotel. Any questions I had the staff were able to help me, working very quickly and efficiently. A special mention firstly to Ahmed, who was there to welcome me to the Hotel at midnight upon my arrival. He made me feel comfortable and relaxed, meaning I settled quickly. Consistently throughout the week, he went above and beyond at any time of the day to make my stay as perfect as possible. Secondly, a special mention to Jana, who also went above and beyond to make my stay as perfect as possible. This included showing me the facilities (including the rooftop restaurant), assisting with queries throughout the week, and reminding me about being ready for breakfast. I will definitely return to the Hotel again, next time using more of the facilities and tours on offer.

Stayed in May 2025

Photos of a outside pool but just for decoration, could not be used, but they had a inside pool that was lovely, but booked this hotel thinking I could relax, sunbathe around the pool which wasn’t the case.

Breakfast was great

Stayed in May 2025

Great property! Important to note the outdoor pool is not for use. Food for breakfast was pretty good but didn’t change too much over the course of our stay. The staff were fantastic and helped us get a taxi to Alexandria for a reasonable rate.

Stayed in May 2025

the staff were very helpful and friendly

Stayed in May 2025

I’m unable to give a 10 rating for the hotel because of a very stressful experience upon my arrival. I waited for the scheduled airport transfer for an hour and a half, and in the end, the night receptionist sent me a photo of the wrong person. I got into the car with that person, believing it was the correct driver, but only a few minutes later I received the real driver’s photo. I was in complete panic and fear, not knowing whose car I was in. Eventually, they took me back to the airport, where the actual driver finally picked me up. The whole situation lasted nearly two hours, in the middle of the night, and was very distressing. Of course i needed to pay to the wrong person for the drive also.

Stayed in April 2025

Very bad smell in room

Clean for Cairo average

Stayed in April 2025

Well kept and very clean.

The staff is so friendly. The hotel is a perfect location.

Stayed in April 2025

Breakfast was amazing, they even served om ali pudding one morning. The staff were all kind and very helpful. There is a private swimming pool and a roof top restaurant with amazing views of the pyramids. Would definitely stay there again.

Stayed in April 2025

Noise from the kitchen from 6:00 a.m. My room was near the breakfast buffet.

Big room, helpful staff, 20min walking from Giza pyramids (sphinx entrance). Possibility late check out.

Stayed in April 2025

The Wifi connection in the rooms was quite bad - it would almost entirely stop working for hours at a time. But it would work as normal at the reception and the breakfast area. Somebody also walked into our room in the middle of the night - but the staff were apologetic!

Good clean rooms and hotel, the breakfast buffet is decent. The staff are friendly and helpful! Very close to the Giza Pyramids entrance, as well as to Marriott Mena House.

Stayed in April 2025

Some of the reviews are not accurate due a sharing patio with another hotel.

The staff is incredibly helpful 🩷 Abdo arranged the tours, super professional and good prices, car and drivers. The receptionist Omar and the girl Allah was very friendly and respectful. I felt safe as a solo female traveler.

Stayed in April 2025

Internet coverage was not the best at parts of the hotel room

Staff very helpful. Hotel worth the money. Great all round

Stayed in March 2025

Nothing. The pool is decorative, but we already knew that. it would be all to consider beforehand.

It was perfect. A little spot of peace amongst the usual chaos that is Cairo. Would go again for sure! Service was first class, kind, attentive, letting us enjoy every minute without any issue whatsoever.

Stayed in March 2025

The reception staff can be a little more aware. The approach to the roof top restaurant has a heavy toilet stench.

A value for money property. Even though it is very near the Pyramids but away from the noises of a tourist center. A very good family stay location. The traditional breakfast is well laid out and pretty good.

Stayed in February 2025

Breakfast was lovely traditional Egyptian food. The staff were so friendly and helpful and there is a rooftop restaurant that you can see the pyramids. The hotel is great value.

Stayed in March 2025

Everything

We like all member of staff they was really helpful people only our concern was our airport pick up it was 1 hour late part of that everything was excellent we really enjoyed and recommend the place it worth for the money they charge.

Stayed in February 2025

Crew were very decent and cooperative

Stayed in February 2025

Very clean, helpful and friendly staff, good value for money, very close to pyramids (10minutes walking distance), pyramid view from the roof top restaurant, good food at a reasonable price.

Stayed in February 2025

The lady on reception was outstanding, so professional & extremely helpful.

The breakfast was amazing & the staff so friendly . I like it so much at Jasmine I’m staying a further two nights .

Stayed in January 2025

Nothing.

Loved the run and how clean and beautifully decorated it was. Loved the view from the restaurant. My stay was really comfortable and enjoyable.

Stayed in January 2025