Nothing

The welcome and the service were awesome starts by the reception Mr. Amr Gamal who was very helpful and fully understand our need and same was by everyone working there The kids club activities were amazing, our girl 5 years enjoyed it a lot! So thanks to Mrs. Aya 👌 Finally i would recommend the hotel as perfect destination for those who are seeking a relaxing holiday with premium service and quality.

Stayed in August 2025

The staff are truly the best part of this hotel. From the moment we arrived, we were welcomed by incredibly friendly people at every corner. Mr. AbdulSattar (Assistant Manager) and Chef Mohamed Gomaa at the restaurant went above and beyond to make sure we were happy, constantly checking in to see if we needed anything. At the pool restaurant, Mustafa and Mohamed and the other guys were wonderful, as were Mohamed and Amr at the main restaurant. Hamdi at the beach and Mickey from the animation team also stood out. I don’t think I’ve ever stayed at a hotel where I remembered so many staff members by name, that says a lot about how special they are. The facilities are excellent, and the food is some of the tastiest I’ve ever had at an all-inclusive hotel. It was truly an amazing stay, and we will definitely be coming back, inshallah.

Stayed in August 2025

n/a

Had such a great stay here! The staff were super friendly and helpful specially Mr. Mina Magdy, Mr. Ahmed, and Mr. Khaled in reception were a great help for us. Service and facilities were perfect. Room was clean, comfy, and had everything I needed. Breakfast was tasty with lots of options. Definitely would stay again!

Stayed in August 2025

Maybe the connecting rooms aren’t the biggest and the TVs aren’t really updated.

The welcome was amazing. Pools are clean with friendly life guards and an amazing animation team. Clean rooms. Perfect service everywhere. Great variety in food. Overall amazing.

Stayed in August 2025

“I really enjoyed my stay, The staff were super friendly and professional, and the location couldn’t have been better

Stayed in August 2025

The only problem with the hotel is that they are very focused on German guests and they are surprised to see people from other nationalities. I recommend them to switch to a more multinational understanding.

It was a great experience for us. The hotel is very peaceful, calm and the cuisine is successful. The hotel's beach is beautiful. The sea is clean, calm, and warm. The staff is very friendly and always helpful. Especially Amr and Khair at the front desk listened to us with their solution-oriented approach and tried to solve our problems immediately. Mahmoud at the pool restaurant was very kind and helpful. I really thank them very much. It is a hotel I will prefer again next year.

Stayed in July 2025

Nothing flawless experience

Amazing and very hospitable stuff Perfect service and very friendly team Mr Mina from front office ,huge thanks for your support to make our vacation amazing

Stayed in July 2025

Dinner so early start

Food and staff and there is aqua park near free entrance pick cards from hotels

Stayed in July 2025

The aqua park is not on the premises it needs a bus

Staff is amazing Variety of restaurants Everyone is so helpful Excellent service

Stayed in July 2025

Nothing

Staff, service, food, actually everything was perfect

Stayed in July 2025

only one open buffet restaurant. prefer to have more.

location, cleanliness, friendly and welcoming staff, food & drinks, lovely wide beach, facilities

Stayed in July 2025

Everything was amazing

The property was very clean, everything is close to each other

Stayed in July 2025

nothing

food was great everything and service

Stayed in June 2025

Everything is more than perfect. All staff doing their best to make you happy. Special thanks to Mahomoud at the reception for upgrading our room. Dining was a wonderful experience. Chef Mohamed Taha is the best. All the staff in restaurants and bars show high hospitality level. Of course we ll come back again

Stayed in June 2025

Message to the management: engage a mystery shopper agency to analyze your service procedures, there are a lot of backlogs on almost every position or step. Train your staff on procedures. Literally on every step personnel is either slow, or doesn’t understand, you wait for a service and then 4 people are providing you with the same feature after waiting for a while.

Beautiful coral reefs in front of the hotel. Very nice plants

Stayed in May 2025

Everything was perfect. Great hotel and amazing staff. Would be delighted to come back.

Stayed in April 2025

Really great staff! The food was great - the Chef Mohamed Taha is excellent. Very good place if you want to snorkel. We also liked the evening entertainment. All in all very good experience.

Stayed in February 2025

Very helpful and great staff, very tasty and varied food, probably one of the best I've ever tasted. Unfortunately, it was very windy, so we couldn't enjoy the sea. But you can't fight nature.

Stayed in February 2025

Honestly nothing, it is my 3rd visit and will be coming every opportunity.

I love the staff, atmosphere, food, they let you feel that you are home and yet everything is at your service. Full of surprises everyday, entertaining for all ages. 3 restaurants on the beach, each one is better than the other with different themes everyday.

Stayed in February 2025

As a solo English traveller felt like there were no other English people travellers in hotel

Food was really good Staff helpful Hotel was very clean

Stayed in February 2025

Nothing

Very Clean Staff are very helpful and welcoming specially mr Amr from the reception and all the waiters and housekeepers were very polite and very good service Food was amazing Makadi water world aquapark was very good and everything was fine

Stayed in February 2025

The staff are amazing and very friendly

Stayed in February 2025

Exceeded my expectations. Top notch service, great location, very clean. Very comfortable for solo travel !

Stayed in February 2025

The rooms are a bit tired. There is a kettle and tea and coffee bags in the room upon arrival, but after that the tea bags are not added. There is no shoe shovel.

We stayed in the hotel for 7 days, every day there was cleaning. The main restaurant has delicious varied food. During the day they held classes on stretching or yoga, evening animation after dinner. The staff was very attentive, sociable, polite, unobtrusive. Very beautiful well-kept territory with various plants, there is even a mini garden with herbs. Wi-Fi was available everywhere, you could watch movies online.

Stayed in January 2025