Skip to main content
  1. Hotel reviews homepage
  2. Egypt hotel reviews
  3. Red Sea Governorate hotel reviews
  4. Marsa Alam City hotel reviews
  5. Reviews of JAZ Costa Mares

Reviews of JAZ Costa Mares 5 stars

KM 79 Qusseir - Marsa Alam, 00001 Marsa Alam City, Egypt

#5 of 37 hotels in Marsa Alam City

Guests' Choice

Review score

Based on 102 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 22 August 2025

    10
    Nice Food, Great Service. Cozy Hotel. Fair Price. Highly recommended!
    • Leisure trip
    • Couple
    • Superior, Queen or Twin Bed, Pool & Sea View
    • Stayed 8 nights
    • Submitted via mobile

    It was Perfect. We would stay and Book again.

    Super Good! Very welcoming. Great Service and Character of so many employees!

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Queen Bay View
    • Stayed 3 nights
    • Submitted via mobile

    Amazing place and staff are wonderful

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    A wonderful and relaxing two-week stay, thanks to the confort and the friendly staff.
    • Leisure trip
    • Family with young children
    • Superior, Queen or Twin Bed, Pool & Sea View
    • Stayed 13 nights
    • Submitted via mobile

    There are two areas for improvement: the shower drain in the room was slow despite a cleaned filter, likely due to a deeper issue with sand in the pipes. Also, adding a shower near the foot washes on the beach would be convenient for guests to rinse off salt without having to go all the way to the pool.

    The hotel is so well-organized and compact. All the amenities are incredibly accessible, and it was great to be able to walk to everything—from the restaurant and bar to the beach and pool—in just a minute.

    Stayed in August 2025

  • Reviewed: 13 July 2025

    10
    We enjoyed staying here
    • Leisure trip
    • Family with young children
    • Superior Queen Bay View
    • Stayed 3 nights
    • Submitted via mobile

    Nothething

    Everything was good

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    We enjoyed here we spent nice time
    • Leisure trip
    • Family with young children
    • Superior Family Queen Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Food and staff also pool and beach

    Nice place i recommend

    Stayed in July 2025

  • Reviewed: 6 July 2025

    10
    Heaven on earth
    • Leisure trip
    • Family with young children
    • Deluxe Family Queen Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - perfect choice

    Pool Sea Cleanliness Food was super

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family, Queen or Twin Bed, Pool & Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Extra ordinary Hospitality. My family enjoyed the stay to the maximum. Waiting to revisit again

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Sallam review
    • Leisure trip
    • Family with young children
    • Superior Queen Bay View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Very nice Hotel and resort ,Fantastic Sandy beach,Deletions Various food buffet. Staff are cooperative and joyus , welling very much to make your stay fantastic.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Queen Bay View
    • Stayed 7 nights
    • Submitted via mobile

    Everything

    Stayed in June 2025

  • Reviewed: 12 May 2025

    9.0
    Great stay, highly recommended.
    • Leisure trip
    • Couple
    • Superior Family Queen Garden View
    • Stayed 2 nights

    Best quality meals we had so far here, after being in several 5 star hotels in Marsa Alam. The hotel facilities are great, you can not only enjoy the Red Sea but also the pools of the resort.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Highly Recommended. We loved it.
    • Leisure trip
    • Family with young children
    • Superior, Queen or Twin Bed, Pool & Sea View
    • Stayed 2 nights

    We really enjoyed our stay at Iberotel. It's a great place, we were able to see sea turtles and dugongs. The hotel itself is new, modern, comfortable, with great food and friendly staff. Every morning at breakfast we were greeted by Dina with a big smile and we immediately felt like we were at home. We could turn to her or to any member of the staff with any question, for any help. Our child was delighted with her, the staff and Chef's Heyden's incredible team who treated us from morning to evening. The food was very varied, for every taste, and changing each day. The entertainment program was great and varied. We loved the animation team of Mr Simba, and all artists who performed for us. All the staff were very friendly and made our holiday unforgettable. We initially planned to stay for 4 nights, but we liked it so much that we came back for another 3 nights. We will definitely come here again.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family, Queen or Twin Bed, Pool & Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Very well organized, super beautiful hotel and facilities. Great food, entertainment etc. Perfect for families with kids.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    9.0
    Good hotel, cool activities and personnel, great diving spot
    • Leisure trip
    • Family with young children
    • Deluxe Family, Queen or Twin Bed, Pool & Sea View
    • Stayed 7 nights

    The price of the taxi ride from the hotel to the airport is ridiculous (35€ for a 10 min ride), the activities recommended by the desk at the hotel are super expensive, the massage at 70€/massage is also ridiculous. It feels like they take advantage of us on every additional element as the hotel is isolated. New modified : After a discussion with the hotel, they have agreed to review their price with their contractor to reduce the price of the taxi. It is interesting to note that they reacted well to this notification and that it will serve future customers.

    Very good hotel, lot's of activites to do. The food was very good and the equipment was good. The waiters and the other attending personnel was helpful. The activities offered were diverse.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    A treat indeed.
    • Leisure trip
    • Couple
    • Superior, Queen or Twin Bed, Pool & Sea View
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Beautiful hotel. Felt luxurious and special.

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Our stay at Iberotel Costa Mares was absolutely amazing – we felt like part of one big, happy family
    • Leisure trip
    • Couple
    • Junior Suite Queen
    • Stayed 14 nights

    All perfect !!!

    Unforgettable holidays at Iberotel Costa Mares – like being with family These were some of the best holidays we’ve ever had! Our stay at Iberotel Costa Mares was absolutely exceptional – from the very first moment, we felt not like guests, but like part of a big, warm family. The hotel staff is truly outstanding – kind, smiling, and genuinely dedicated. Our heartfelt thanks go to: • Anwar – our dear friend, • Mohamed Khalaf – always smiling and taking care of everything, • Osama – the irreplaceable front desk manager, • the amazing guys from the pool bar – إخواننا • and Yousif from the beach bar who made every single day of our stay even more special. Special recognition also goes to: • the restaurant staff, always professional and kind, • the housekeeping gentlemen, who took care of every detail with incredible care and friendliness, • and the entire front desk team, for their patience, efficiency, and warm attitude. We can’t mention everyone by name, but each person we encountered contributed to making us feel truly special. Thank you to the entire Iberotel Costa Mares team – you’ve created a place we truly want to come back to. See you in a few months! 😊

    Stayed in March 2025

  • Reviewed: 7 February 2025

    10
    A very good hotel to stay
    • Leisure trip
    • Group
    • Superior Queen Bay View
    • Stayed 2 nights
    • Submitted via mobile

    The room itself can be better

    The hotel is a must try if you would like to stay in this area. Food was awesome especially the Italian restaurant, you can swim with dugong, what a unique experience.

    Stayed in February 2025

  • Reviewed: 16 November 2024

    10
    Super relaxing holidays sorrounded by wonderful natures.
    • Leisure trip
    • Couple
    • Deluxe Family Queen Bay View
    • Stayed 13 nights
    • Submitted via mobile

    Nothing, everything was great!

    Everything was good, from the kindness of the staff to the excellent food and the beautiful and super clean location and the coral reef in front of it!

    Stayed in November 2024

  • Reviewed: 11 November 2024

    10
    Beautiful hotel, location and friendly, professional staff
    • Leisure trip
    • Family with young children
    • Deluxe Family, Queen or Twin Bed, Pool & Sea View
    • Stayed 7 nights

    Absolutely nothing.

    We recently had a 19 day trip around Egypt and I can definitely say that the Iberotel Costa Mares was the best hotel/resort that we stayed at in Egypt and on par with other 5 star resorts we’ve stayed at around the world. We had two deluxe family ground floor rooms with views on the gorgeous 45m long pool for our family of five. The rooms were very spatial, comfortable, clean and had all the modern conveniences you’d want. We spent our days moving from the pool to the beach and back again. The resort’s position on the bay is perfect for swimming with the sea turtles and the sea cows (dugong). There are other reviews that criticise the tour boats being the in the bay but this didn’t bother us - they are far enough from the shore and the bay is certainly big enough for everyone to enjoy. The dive centre, less than 10 minutes walk down the beach at the sister resort, is an added bonus. We had a great excursion to the Dolphin House where one in our group was able to dive while the rest of us did snorkelling. We chose Costa Mares for the location and the great reviews on the food and service. Khalif and his food and beverage team certainly didn’t disappoint. We enjoyed our meals at the Coral Restaurant (buffet) where there is a vast selection of Egyptian and International foods and always freshly grilled or barbecue meat and fish in the evening. The food was fresh, tasty and good quality. Special mentions to Mohamed Allam and both Ahmeds at the Coral Restaurant, Ahmed Mahout at the pool bar and lifeguard Amr who looked after us so well, greeted us with smiles and genuine kindness and worked so hard to ensure that we always received 5 star service. Thank you to the lovely staff for making our stay at Costa Mares such a wonderful holiday.

    Stayed in October 2024

  • Reviewed: 5 November 2024

    9.0
    A bit expensive but a very nice place to visit
    • Leisure trip
    • Couple
    • Junior Suite Queen
    • Stayed 1 night

    Dinner buffet seemed a bit basic, but certainly adequate. The bay is congested with party boats during the day (not the hotel's fault).

    We stayed in a suite which was very nice but would not be representative of the other rooms. Beautiful grounds, nice staff and a great beach.

    Stayed in November 2024

  • Reviewed: 26 October 2024

    10
    perfection of beauty and tranquility, nice beach to walk
    • Leisure trip
    • Couple
    • Superior, Queen or Twin Bed, Pool & Sea View
    • Stayed 2 nights

    great, perfect, tasty

    Stayed in September 2024

  • Reviewed: 29 September 2024

    10
    Warm and Amazing Stay
    • Leisure trip
    • Family with young children
    • Deluxe Family Queen Bay View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing but maybe points that can make it more and more fabulous is to have 1 designated bottle for each guest having the hotel logo followed by water dispenser everywhere which will enable more water access to the guests while making sure that water saving is happening to ensure good sustainability roadmap :)

    I really liked everything, you guys dealing with all details with passion and caring which enabling you to provide the best Quality of service, I am booking super user and used to travel each 2 months, but really I admire the place from all aspects (hospitality, staff engagement, caring, Quality of food and services, etc) I am a Quality professional, and this is how we name it (the passion to create the best consumer experience), which I really felt it here Thank you again and I trust that it will never be the last time, please save this place amazing for me till I come back again.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Lovely sandy beach hotel
    • Leisure trip
    • Couple
    • Superior Queen Bay View
    • Stayed 3 nights
    • Submitted via mobile

    The music from the reception area clashed with the animators' music, so it wasn't very pleasant. The rest was fine.

    The hotel is lovely with a comfortable pool and a sandy beach nearby (no coral reef). The food selection was good as well for our 3 nights. The staff is well trained and very attentive.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    All-inclusive comfort and accessibility within a peaceful bay. Wonderful for snorkeling!
    • Leisure trip
    • Couple
    • Superior, Queen or Twin Bed, Pool & Sea View
    • Stayed 2 nights

    The all-inclusive rate was a bit elevated, but in being all-inclusive it was convenient to access all the amenities with ease. The hotel sits on a protected and vital bay, so the utmost vigilance must be given. The staff around the pool and in the restaurant were, at times, too attentive. The lack of elevators in some buildings makes access to some more challenging. The Sky Bar has lovely views, but horrible drinks. The main restaurant offered lots of food, however, the chef did not provide enough vegan options, so my choices were limited. After all, many choose to eat plant-based diets which are healthier and more sustainable! The expansion of the properties is quite much and may eventually overwhelm this beautiful bay.

    The Iberotel Costa Mares is a lovely "green" hotel, with kind staff and comfortable rooms. The views from the room to the pool area and the sea are beautiful. The main restaurant/buffet area is quite open and modern, the food is delicious and there are many options. The attention to recycling, awareness of waste disposal, the information boards as to the marine life, etc. is what one would expect and demand in such a place. The pool is refreshing and easy to swim in. The beach is well-kept and exclusive to this hotel. Snorkeling is a must in this bay.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    100%
    • Leisure trip
    • Solo traveller
    • Superior, Queen or Twin Bed, Pool & Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Reception is great Bars is great Restaurant is great Beach and pool amazing

    Stayed in August 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!