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Reviews of Heaven Hostel

41 شارع نوبار باشا, 4280032 Cairo, Egypt

#20 of 756 hotels in Cairo

Guests' Choice

Review score

Based on 137 hostel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 22 August 2025

    10
    Great option downtown
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Castle View
    • Stayed 1 night
    • Submitted via mobile

    Not clear from the street that you've reached your destination 😀

    Very clean and modern. Shahd (the young woman at reception) is very helpful and friendly.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Castle View
    • Stayed 1 night
    • Submitted via mobile

    This hotel is very comfortable, and the staff are friendly, especially the front desk staff member Shahd, who was exceptionally warm, polite, and spoke excellent English. The hotel's decor is newly renovated, and the hygiene and environment are very good. The breakfast is also freshly made. If you're staying in Old Cairo, you can choose to stay here – there are also many restaurants nearby.

    Stayed in August 2025

  • Reviewed: 26 July 2025

    10
    Wonderful stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Castle View
    • Stayed 7 nights
    • Submitted via mobile

    Wonderful hotel, centrally located, clean and tidy, AC is ice cold, showers hot and clean, exceptional staff, very helpful, this is the only place I will stay in Cair. Special thanks to Shahad and Saeed . And all the wonderful staff. I will be back.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Good for rest and in
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room was very clean and very comfortable great place and many’s thanks for miss shahd

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Castle View
    • Stayed 1 night
    • Submitted via mobile

    Nice, clean hotel, polite and caring staff. I would especially like to mention Shahd, she tries very hard to make the guests' stay better.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Exceptionally good✨
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Castle View
    • Stayed 2 nights
    • Submitted via mobile

    Special thanks to Shahd and Salma❤️ The property was very clean and tidy the rooms were neat and everything smells good and fresh, very very nice staff and even helped us with a problem we encountered while checking in, The breakfast was also nice and they gave us as much food as we liked,

    Stayed in July 2025

  • Reviewed: 25 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    The entrance to the hostel is strange. You pass through an inn and go up to the 11th floor.

    staff was very nice. Shahd helped us have a nice tour on the Nile. Location was great, 10 minutes walk to Tahrir Square. Clean rooms, good wifi speed. Value for money place.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Castle View
    • Stayed 1 night
    • Submitted via mobile

    I had a wonderful stay at this hotel! The staff (Ahmed & Saaed) were extremely friendly and helpful. The room was clean and comfortable, and the location was perfect. Everything exceeded my expectations. I would definitely come back and highly recommend it to others. Thank you for the great hospitality

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Fabulous
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Castle View
    • Stayed 2 nights
    • Submitted via mobile

    No signage

    Everything

    Stayed in March 2025

  • Reviewed: 1 June 2025

    10
    Can’t recommend more
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The entrance is a bit shady. Go straight to the 11th floor when you enter for the check in, don’t wait in front of the table with the chair as we did :))

    Perfect stay, we got a whole studio. The hostel is at 11th floor, with a great view. We also had a jacuzzi with a view.

    Stayed in March 2025

  • Reviewed: 29 May 2025

    10
    Amhed was very kind since the first moment, giving us advices, offering coffee/tea and always happy to help!
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Central, comfortable amd very kind staff

    Stayed in May 2025

  • Reviewed: 24 May 2025

    10
    A clean and comfortable stay with helpful and friendly staffs, perfect location near Tahrir Square.
    • Leisure trip
    • People with friends
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain!

    I decided to book this hostel because it looks neat, clean and location is in the center, near the Egyptian Museum. We stayed here only 2 nights, separately 1st and last night in Egypt. They let us use the public restroom at the day we already checked out, before moving to night bus to go to Qena, kept our luggage without any charging during our trip to Luxor, Aswan, until the day we were back to Cairo. They also offers laundry service in good price. Furthermore, you can book private trip through the hostel, e.g. to the pyramids. Additionally, the reception is always (24/7) occupied, helping us at our late checkin and early morning checkout, the staff is truly amazing! They are always happy to assist no matter what, and you can easily contact them via WhatsApp at any time. Thanks to the owner Abdo, his brother and everyone else at the hostel - I had an amazing stay in Egypt.

    Stayed in April 2025

  • Reviewed: 12 May 2025

    10
    Cozy, modern hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Castle View
    • Stayed 4 nights
    • Submitted via mobile

    Building entrance doesn’t have a sign with the hostel name and it is not pretty. We had booked a taxi with the hostel so the driver knew where to take us. Once you take the elevator to the 11th floor it is a nice surprise to see a modern hostel.

    Very comfortable, modern, always clean. It’s on the 11th floor so it’s not noisy. It has a connected tv. We were a bit concerned about problems with the water pressure since it’s mentioned in a couple of reviens but we didn’t have any problems. Breakfast was quite complete (eggs, yogurt, fruit, veggies, coffee). It’s not a buffet, it’s prepared on the spot.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The wooden door lintel separating the dining area and the kitchen is a little low. You have to be careful with your head if you are tall 😂 . If you are short, don't worry, you will be safe 🙂.

    It was a very anazing stay... I enjoyed this beautiful place very much... The reception staff, the cleanliness, the services, and the location of the place is very close to all services and transportation... Everything was very wonderful..I would like to thank the reception staff: Ahmed, Saeed, and Shahd, as well as the service staff: Salma and Israa. Thank you very much for your cooperation and service. ♥.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Staff are incredible.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    What really stood out for us was the kindness and helpfulness of the staff. Happy, Shahd and Ahmed were so kind. Happy even prepared a takeaway breakfast for us when we were going early to Giza. Facilities were spotless and everything we could need. Great shower and our own fridge. We felt really at home and slept very well.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Very good experience!!
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Very clean, very friendly people, good breakfast and safe area.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Perfect location for a Cairo immersion
    • Leisure trip
    • Couple
    • Deluxe Double Room with Castle View
    • Stayed 6 nights
    • Submitted via mobile

    Very good position. The staff was always ready to help, Ahmed, Said and Shahd were kind and plenty of information. They were there all day long. We felt really safe. Accommodation and breakfast were always very well cared. Really recommended for a Cairo immersion!

    Stayed in May 2025

  • Reviewed: 29 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Castle View
    • Stayed 1 night
    • Submitted via mobile

    The breakfast needs to be levelled up a bit

    I really liked the room, spacious and clean, the amenities and the availability of free drinks 24/7. the highlight was the service that was top-notch. Special thanks to Mr. Ahmed, who went an extra mile to make my stay comfortable from helping with my luggage to the smooth process of check-out and keeping my luggage safe until I picked it up by the end of the day, way after my check-out time

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    Have been to Cairo 3 times and would choose this place again and again.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    It could be a bit cleaner. The breakfast served at 08:30 is a bit late. It was okay for us on but on the last day we needed to wait longer as fresh bread and eggs were still to be delivered - yet we had a flight to catch. This point could be may be rectified a bit.

    We had booked the biggest room ( 2 adults & 2 kids ). We had 2 double beds. The room was very spacious and had a corner with a sofa and table too. It also has a tv with Netflix option if you have an account. The bathroom had a shower and a whirlpool and had a Window where you can watch the sunset! The Room is in the 11th floor if I remember right. The other Window has a view out towards the citadel. I love this place. I have stayed in a 5Star Hotel 2 blocks away a year ago - but now I would always prefer this one. Shahd (The Lady) and Ahmed (The Man) are very friendly and helpful. The place is mordern and nice. The entrance is difficulty to find, but we were send a picture and we were recieved from the gate. All 5 Stars *****

    Stayed in February 2025

  • Reviewed: 25 April 2025

    10
    Excelent
    • Leisure trip
    • Couple
    • Deluxe Double Room with Castle View
    • Stayed 1 night
    • Submitted via mobile

    everything was fine

    The hotel facilities are in perfect condition. Shahd, the receptionist, was very friendly and helpful at all times, she was always willing to help us. I highly recommend this place.

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Well located and excellent service
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Castle View
    • Stayed 7 nights
    • Submitted via mobile

    Very well located! In the center of Cairo, perfect to explore the city and go to day-trips. The attention of the staff is excellent, they are always attentive to help you or solve any doubt you may have. Special thanks to Ahmed and Shahd for their professional and caring treatment.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    The water pressure was very low making it difficult to shower. Other than that nothing everything was fine 😃!!

    Very descent place to spend 2-3 days in Cairo. Very good value for money including breakfast. Stuff was great and very helpful.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were amazing, Ahmed and Shade were helpful and welcoming, the room was spacious and beautiful. Ko

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ahmed and Abdo, and in general all the staff were very supportive and helpful during our stay.

    Stayed in April 2025

Showing 1 – 25

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