Reviews of Hassan Pyramids Hotel&Rooftop

View of the pyramids from your room, excellent traditional breakfast on the terrace, perfect location, very close to the pyramids, restaurants, markets, rooms just like the pictures, daily cleaning. Excellent hotel if you want to be in cairo for the first time and enjoy it to the fullest.

All good, i will go back.

East to find location

Nothing

Proximity to the pyramids.

Some of the staff were incompetent and unable to communicate with us. A little bit disorganised. Did not communicate regarding the shower and they need to turn a button on to get hot water. The manager was not available. Miscommunication regarding costs- told we paid in full and then communicated after that we needed to pay more.

Nice location a short walk away from the pyramids. Staff are friendly, view of the pyramids is amazing to wake up to. Bed is super comfortable and there are plenty of places to store stuff.

Check in was slow, and asked to pay with cash when we were not prepared. The property says pay by card accepted, so to hear at 1:30 am that card is not accepted is painful. After turning on the card machine, it was accepted. Breakfast was not amazing- had to serve ourselves tea and coffee one day. Sometimes it felt like we were being overly monitored by staff when unneeded and not at all monitored when needed. The rooms didn’t feel safe- the window was unsecured and the safe did not lock properly. The bed was laden with hairs, alongside the bathroom and even the cups for breakfast. Asked for an iron and never received one.

+the young stuff were very friendly and helpful. +the room facilities were new and clean. +the terrace with pyramid view was good. +location is good for pyramids visit.

-I made a late check in(by noticing before) but when i arrived i could not achieve to enter to the hotel, as the access to the hotel is complicated. there is an elevator with key, and no stairs to go to the door. there were nobody and no answer to phone call or messages. i had to ask people in the street to help me find them. and i had to wait around. it was not a good experience at all. -have no expectation for the breakfast.

Checkin process was easy, staff were really helpful, place was clean and had great views of the pyramids. Breakfast was great and the rooftop views were awesome. Will definitely come back

Hotel is off of a main road which provides a bit of road traffic throughout the night. Nothing can he done from a hotels perspective

Very friendly staff, lovely views and breakfast was surprisingly good.

Some water in the room would be great.

Good accommodation and services

The picture taken through the rooms window shows the pyramids. I wasn't expecting it to be true. But it was and looking from the roof was outstanding. The manager couldn't have been more helpful, he even came with me to the pharmacy to interpret for me.

Nobody came to clean room or replace towels Breakfast starts at 8am. That doesn't mean you cook the omelettes at 8 then serve them stone cold when I arrived at 8:10. If you don't like "poor" reviews, stop playing on you phones, grab a mop and bucket and clean rooms and replace the towels. Do Not!! Ring my guest and ask them why I have left the review that I did. Ring again and I will fill the rest of this page with why not to stay here. I was trying only to write positive things about the very nice manager. It's your choice

I loved the owner. He is really nice and caring. The room was clean.

The staff were incredibly accommodating. The rooms were absolutely lovely

Nice and comfortable beds

Street noise disturbing sleep

Tarek, the manager, is amazing. He was very helpful and informative, providing guidance on what to do and more.

The view of the room. Excellent breakfast. Helpfulness of the staff.

Location is not centered. It near to Pyramids and have good view on pyramids but not others place of interest. E.g shopping.

excellent

Close proximity to pyramids - pyramid view from the rooftop of the hotel. Owner and staff are helpful.

Cleanliness could improve.