Reviews of Golden Hoster Hotel Alexandria

Nice and clean. Staff are friendly and helpful

The windows need to be more isolating. I got a feeling the people in the street can hear me. Apart from that .. nothing so far…

The decoration

Nothing

The staffs are really nice, and the hotel is in a vintage building!

Staff very very friendly and helpful . So comfortable and relaxing

Good location near the coast. Lively area, but not loud. Elegant old building.

We would rate this higher, but we got downgraded the first night because they overbooked. Then we had a hassle getting the room we expected the next day until the hotel manager intervened.

Location

Bathroom

good hotel in a very good position in the city. very good price. a good choice for Alexandria

no particular problem to report.

The room and bathroom are not clean. One wall in the room had water damage and looked disgusting. Bathroom had insects. The room next to us was being renovated with too much noise right after we checked in. We requested a different room only to be told there are none available. The following morning we woke up to more renovation noise and couldn't sleep again. Staff was apathetic at best and did not offer any tangible solutions. I won't be staying there again.

The bed and pillows were lovely and comfortable. The room was spacious and quiet. The air conditioner worked. The staff were helpful in arranging taxis etc.

Every room and reception was available to smokers and although they sprayed the room heavily the smell came back the next day. The fridge did not work at all..Although my room was not located to a main road,it was still a little noisy until about midnight then quiet, so not a big problem.

The hotel owner was very kind to help us arrange various matters. Also two persons in the reception, a lady and the other of the gentlement were very kind and helpful and we felt welcome to the hotel by these two persons in the reception.

One gentleman in the reception felt quite aggressive and not especially helpful or cooperative. Always demanding more payment for any little thing and also took double payment for one person for the first night because he claimed that the person had arrived two hours later than informed in the booking.

The hotel is close to the sea. The rooms are clean, but there were no channels on the TV. The air conditioning was not working, and the kettle in the room was also not functioning. The windows had no insulation, allowing all the noise and wind to enter. There were no bathroom slippers, and water was leaking onto the floor from one part of the toilet.

Location was good, people who work there super nice and helpful.

Position in the down town

The structure is not worth the money, we had to pay. One day no room keeping, the other day no hot water, Staff not English speaking, or - when ever - very few.

I booked 2 rooms - one for my husband and I and the other for my cousin who travelled with us. The location was central and close to many sites, restaurants and shops. The staff were amazing and friendly. Both rooms were very clean and spacious. We did encounter a couple of plumbing issues which staff went out of their way to have fixed for us. Would recommend for a short visit to Alexandria.

Wifi was a bit erratic.

The rooms are spacious and well-maintained, and the staff is incredibly friendly. The location is also very convenient.

There was no hot water or shower.

Employees were awesome, the hotel is clean, the location is wonderful

The view is awful. The facilities were old and dysfunctional ... the rooms are not consistent... this is not a well setup hotel... like a big house converted into a hotel, so the user experience there is not comfy if you are used to getting into a well established hotel... if you have good tolerance, then this will be a good choice

Everything was great. Excellent location, very clean and staff was very friendly.