express my concern regarding the quality of the food, particularly . The protein portions offered (meat and poultry) were far below expectations and not sufficient even for a child. In addition, there was a clear lack of variety in the menu, which made the dining experience repetitive and unsatisfactory. I kindly recommend improving both the quantity and diversity of the meals to better meet guests’ needs and expectations.

The staff was very friendly and room was cleaned , closed from beach and swimming pool

Stayed in August 2025

Food and drinks could be better. Water should be accessible without the barman. checkout time at 11 am is earlier than usual.

Amazing beach,good aqua and pools Most of the staff was helpful

Stayed in July 2025

The Receptionist and the check in team ...out of words to describe how horrible you were at that And you CANT GO IN THE ROOM WITHOUT THE CLIENTS PERMISSION AND DO NOT keep knocking on the door whenever u feel like it . ALSO YOUT WIFI PASSWORD, EXTREMELY UNPROFESSIONAL who is gafy that i do not know to write i love gafy to enter what kinda sad motel /ecotel is this ?

I liked the room but not the fact that i can only have one key &hot water that runs out in 2 mins. I liked the beach but the tanning beds are not nice. It could improve

Stayed in June 2025

the food was so bad

the staff are super friendly

Stayed in May 2025

The overall food quality was not satisfactory, dispite the ingredients being relatively decent the seems to be an issue with preparation or consistency that effected the final result

The staff and the location

Stayed in June 2025

There was no variety in food and open buffet options , the place seems too old

The location of the hotel in center of neema bay , and the large sandy beach

Stayed in June 2025

Food and Restaurant

Kids Facilities

Stayed in May 2025

hotel cleanliness

excellent location and hotel staff who are always at your service.

Stayed in May 2025

Nothing at all

Staf are very friendly and always try to help and try to make everything to be happy specially life guard Mohammed he was really great man to help us when we go to the beach and said in restaurants and Amr in restaurant all are really good people try to make us happy and make sure we are always happy thanks for everything this place was very nice recommend it

Stayed in April 2025

Food had a lot of choice, but after a few days it did feel very samey.

Loved the aqua park and slides for the kids.

Stayed in April 2025

The all inclusive drinks were poor. My husband was drinking beer, but the beer was poured from bottles that sometimes sat in the sun for a while. The pouring was also just tipped into a flimsy plastic cup and half of the beer was froth. While I enjoyed the food, my husband found it very bland. He expected more spice/flavour. Also although we were fine, some of the other guests were complaining of bed bugs. I would advise checking the bed before getting into it.

Very relaxing holiday. Staff were very friendly and accommodating.

Stayed in April 2025

Most of the staff are rude

Location

Stayed in February 2025

I think some rooms need renovation, especially in Cluster 4. However, I’ve seen that the administration is working on it, and they were willing to help when I wanted to change rooms. I have some suggestions about the food at the main restaurant (if the administration wants, I can provide some advice in a private message), but overall, I’m satisfied. The staff who clean tables and floors do a good job and clean quickly, which is important to me. I think it would be nice to have a children’s menu, because if you have a child between 1 and 6 years old who is "a little picky with food" like my daughter, it might not be easy to feed them. I would also advise lowering the volume of the music on the grounds and turning it off for a couple of hours in the afternoon, between 14:00 and 16:00, when people are taking naps. It would also be nice to turn it off a little earlier, around 22:00–22:30. But anyway, as I mentioned, I am generally satisfied with my stay and would actually like to come back.))

I booked this hotel for 14 nights in January 2024 and then extended my stay for another 14 nights. I stayed here with my 3-year-old daughter, and I can recommend this hotel for a long winter stay with a child. It’s highly likely that I’ll return next winter for a long stay or visit for a shorter stay during the year. I had tears in my eyes when I left the hotel because I felt at home here and made many new friends.😁All the staff at the hotel are very nice and helpful. However, I would especially like to acknowledge the excellent work and communication skills of Taha Ashraf, Abdel Hamed, Mohamed Helal, and their manager Mr. Mahmoud Hamada, who cleaned my rooms very well and were always very helpful and friendly with me and my daughter. Pros: Very good beach, perfect for children. Good walking opportunities – it’s Naama Bay, close to everything: shops, pharmacies, coffee shops, ATMs, etc. Good animation – the staff is always busy with something and very good with children. Child-friendly: the hotel’s grounds are comfortable for using a baby stroller, the beach is very close, and the hotel has a large playground that is open and well-lit 24 hours, which is very popular among children. We met a lot of new friends here. The hotel also has a small heated swimming pool, great for children in the winter, and a mini water park. Although the mini water park is not heated, I’m sure it’s very popular among children during the rest of the year. "Arnold SPA" on the premises. I didn’t try the hammam, but I did take a massage course. They have good therapists and offer reasonable prices for services.

Stayed in February 2025

Well located with good access to the beach this was the best room of the five hotels we stayed in. It was properly clean and unpretentious - everything worked! All the staff we met really made the effort to be friendly, this helped to make our short stay very comfortable.

Stayed in December 2024

The food can be better, the bed is not clean, have some hair on it

Is close to Naama bay beach, just need to walk 5 mins from room, the beach is really nice

Stayed in November 2024

I would like to express my gratitude to the beach guard essam and his team at your hotel. His professionalism and attention to safety made our experience at the beach really pleasant and relaxing. Always helpful and friendly, he demonstrated an extraordinary commitment to ensuring that all guests felt safe and welcome. Thank you very much for your excellent service!”

Stayed in November 2024

I would like to express my gratitude to the beach guard essam and his team at your hotel. His professionalism and attention to safety made our experience at the beach really pleasant and relaxing. Always helpful and friendly, he demonstrated an extraordinary commitment to ensuring that all guests felt safe and welcome. Thank you very much for your excellent service!”

Stayed in October 2024

Food was good, whereas need more option.

Location, Night show & Ambiance was value for money

Stayed in November 2024

Nothing

The sea which include different kind of fishes and a clear water and the sandy beach, the food is delicious

Stayed in November 2024

Air conditioning working was too loud. A lot of mosquitoes inside the room, it was uncomfortable to sleep, the kids were bitten by them, even the special sprays were not helpfull.

Location, food, Beach

Stayed in November 2024

The staff were ok but not professional at all. They used to fight with each other in front of the guest. They never smile.

Nice Beach

Stayed in October 2024

They are not allowing anyone to just set on the beach side after sunset!? Not talking about swimming but just set to enjoy the sea sound at night!!!

Staff very helpful and nice beach area

Stayed in October 2024

The food was very, very bad 👎 😕. Chefs have no idea about basic cooking or taste. If the chefs are changed, this hotel will be at the beginning. Also rooms very small, it's suitable for one person only.

Staff, location, activities, and pool

Stayed in September 2024

Very good stay, we enjoyed the beach view and the room was amazing.

Stayed in August 2024