El Hag Naser Tartor St, Cleopatra Restaurant, El Mara canal, Giza, Egypt , Giza, 12512 Cairo, Egypt
#442 of 756 hotels in Cairo
Guests' ChoiceBased on 214 hotel reviews
7.2Cleanliness
7.5
Comfort
7.7
Location
7.9
Facilities
7.4
Staff
8.3
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 20 April 2025
Tariq
United KingdomOverpriced trips and tours offered
Great roof terrace with restaurant - basic but nice light breakfast- amazing view of the pyramids- staff all very friendly and polite, helpful
Stayed in April 2025
Reviewed: 2 April 2025
Karim
EgyptThe internet wasn't working but they fixed it within 30 minutes, they didn't refill the minibar when I asked for room service. Overall was great stay at this hotel
The view from the roof and room was amazing, staff doing great, but ypu have to tell the reception if ypu need room service. They offer a good variety of breakfast. Also big thanks to Mr Ali & Samar for their kindness & hospitality
Stayed in April 2025
Reviewed: 27 August 2024
Baher
EgyptIt was a good stay
Stayed in August 2024
Reviewed: 9 August 2024
Yuli
Spainimprove breakfast
They were very attentive to everything we needed, they helped us with everything, the views are beautiful, they have air conditioning that works very well
Stayed in August 2024
Reviewed: 19 July 2024
Alaa
United Arab EmiratesRegarding breakfast, can you please add more food for everyone and ensure there are possibilities for refills? Thank you.
The view from the top was absolutely beautiful. They were very nice and allowed us to check in prior to our check in time , Most of the staff were very nice, except for one person who was inexplicably rude when I asked a few questions about the local area. The breakfast operates on a first-come, first-served basis, with limited quantities: just 5 slices each of cheese, tomato, labneh, and what seemed to be mortadella. This small amount was meant for everyone to share, which was clearly insufficient. When we requested more for my brothers who were still asleep, our request was ignored. While the food was delicious, the portions were too small, so it's best to arrive early. There was construction inside, and you could hear all the noise. However, overall, for its price, it was really good. There were no electricity cuts, the majority of the staff were nice, and the beds were very comfortable.
Stayed in June 2024
Reviewed: 11 July 2024
Sharah
United KingdomNew building and very nice, super friendly staff
Stayed in July 2024
Reviewed: 8 July 2024
Mukarram
ChinaAC needs service.It only work if you let it run for hours and I even changed my room due to this but no difference .There is no electricity backup.Electricity isn’t available for hours in Egypt as a routine but this hotel doesn’t have any backup generator.Upon asking they said generator is in repair shop and will come in a while but in my 4 days stay it never came
Reasonable rates with good location
Stayed in June 2024
Reviewed: 11 June 2024
Mukarram
ChinaNo electricity shortage backup
Rooms are clean and nice.Great value to money.Breakfast has just one item everyday so if you are planning to stay for longer time so you will get bored.Electricity is an issue in Egypt and during my 5 days stay their generator was not there and I was repeatedly told that its in repair shop which never came .However when I asked them to change the room because AC was suboptimal so they did. They can just manage this generator issue otherwise it’s a great value to money.I believe AC too need regular servicing.This place doesn’t has lift so if you have mobility issues so this place is not for you as all the rooms are on 1st and 2nd flood
Stayed in June 2024
Reviewed: 8 June 2024
Bilal
AlgeriaThe included breakfast was coffee and a bunch of food laid on a table out in hot air, that was very unsanitary. And of course we didn't eat a thing.
Staff was friendly
Stayed in June 2024
Reviewed: 7 June 2024
Charvin
PhilippinesNo Elevator and any time of the day expect to have no electricity for a few minutes.
The View is Perfection. Beyond my expectation. 😍🤩
Stayed in June 2024
Reviewed: 2 June 2024
Abdu
United KingdomBreakfast was very poor and had lack of food options, and just ended up getting snacks from outside. Also the pillows were not completely clean.
Really good location and view of the pyramids from the bedroom was a plus. Showers and toilet were also good.
Stayed in May 2024
Reviewed: 21 May 2024
Mohammad
United Arab EmiratesThe noise from the main road and aircon is a little loud during the night.
The staff was very helpful throughout. They let us do a late check-out without any charges and the apt was clean as well. It was a peaceful stay.
Stayed in May 2024
Reviewed: 20 May 2024
Soeab
Abkhazia, GeorgiaThey chraged me extra 600EGP for for extra 2 HOURS. I didn’t like it
Stayed in May 2024
Reviewed: 10 March 2024
Aymanthabet
Saudi ArabiaIt was cold inside and no heaters or hot AC
It was cold inside and no heaters or hot AC
Stayed in January 2024
Reviewed: 8 March 2024
Jamalsal
ItalyGuy in reception unable to speak English
The view over the pyramids and the terrace
Stayed in March 2024
Reviewed: 2 March 2024
Yusuf
TurkeyFrankly, there were disgusting stains on the towels that we requested additionally because they were missing. Maybe these were stains that did not come off, but it was still not a pleasant sight.
It was very close to the pyramids and the price was incredibly affordable. I liked the cafe on the terrace and its hookahs, the view is also beautiful.
Stayed in February 2024
Reviewed: 29 February 2024
Ali
Austria1-The receptionist gave the staff who's holding my baggages my EU 🇪🇺 passport to gives it to me up so I can tip him for that ,a trick that I didn't like ,the receptionist should gives me my passport by hand ,and this is not acceptable. 2-The room is on the top roof floor 4 without lift which is not mentioned on the booking, it's exhausting for me to go up and down 10 Times in these 3 nights. 3- a staff who's always on the roof connecting his Bluetooth phone on big stereo every afternoon and blast the music loud 🔊 which is making me hard to sleep or rest ot communicate with my family and kids 4- any question or information I ask about (staff) lead to offer me services ( money change low rate ,taxi with weird prices ,or guiding tour which i made it for free ) 5-the last night was a nightmare,kids party 🎉 with loud music 3 metres away from my door , I had to make my self busy untill they stop so I can sleep.
1-Location few minutes away from pyramids 2-mini market outside to buy what you want for your nights Great panoramic view from the roof to see all 3 pyramids with a nice terrace .
Stayed in February 2024
Reviewed: 7 February 2024
Pratim
IrelandOur room was quite cold (we stayed in the beginning of February) Though the room description in Booking.com says it has heating, there was none.
Good property at its price range. Staffs are polite and respectful. Our tour started before the breakfast time, a hotel staff (Adil) arranged breakfast boxes for us. Food at the rooftop restaurant was good.
Stayed in February 2024
Reviewed: 4 February 2024
Reda
United StatesFriday there was a party on the roof with music and a lot of noisy people(engagement party) Up to 11pm which was very disturbing
The staff was very nice and helpful The room was big enough but cold no heater The view on the pyramids from the roof
Stayed in February 2024
Reviewed: 31 January 2024
Zz
United KingdomNoises from the road and the neighborhood can be heard in the room. There is no hot water in the room sometimes.
The staff was very helpful, especially Khaled and Mohammed. Value of the money.
Stayed in January 2024
Reviewed: 20 January 2024
Sarka
IndiaJust the coordination of housekeeping the first couple of days and overpriced items on the rooftop, because of the inflation, one coffee is in the cafe on the rooftop for a price of 130 EGP which is very costly.
Other reviews which I read here are horrendous, but the truth is, yes, hotel is at the end of an alley behind one bigger hotel, but it's a normal turn, not some weird dark alley and it is just couple of meters from the main road. Yes, from the get go they have problem with cleaning since they don't know which place to clean because those housekeeping girls are 16 at maximum, so they sometimes just adjust the bed and don't change sheets, you need to tell multiple times, then later they understand. Nobody understands English much over there apart from Adil and maybe the main older manager, but Adil is very helpful. Also the breakfast is nothing extra, but not bad for the price which is mostly one of the lowest in Giza. They don't disturb you, your things don't get lost like for example in Tunisia where our things got stolen by housekeeping from our room multiple times. So whatever flaws were there at the get go, including poor cleaning, they went away as soon as we complained about it. It's not the place to "run away" from as other people are writing. But maybe it's because I have lived in India and I am used to different standards of things and this place seems fairly fine at least to me. And yes, horse stables are nearby so you can smell the ammonia from there quite obviously, but the view of pyramids is quite nice since you can see all three from the rooftop while eating breakfast.
Stayed in January 2024
Reviewed: 18 November 2023
Aidan
AustraliaOnly drawbacks were the wifi did not work at all, it would connect but there would be no signal. Restaurant was cash only and was 8USD for a beer, otherwise was reasonable.
Stunning views with the location, extremely comfy beds and very helpful staff. Online payment was easy.
Stayed in November 2023
Reviewed: 13 November 2023
Sanjana
South Africa-The cleanliness of the bathroom/toilet and short supply of toilet paper was lacking. The staff did try to resolve this. -No shower door. Entire bathroom floods. A mop was provided -Did not consider religious meal preference. Veg and non-veg mixed on the same platter
-The staff were very helpful, polite and friendly. -It is a budget accommodation with a beautiful view of the pyramids.
Stayed in November 2023
Reviewed: 28 October 2023
Natasha
CroatiaStairs are narrow ( no elevator )and street is dirty.
Great location , near Pyramids. Roof top restaurant is excellent( magnificant view of Pyramids), nice decorated.Big room and bathroom. Pizza was delicious😀
Stayed in October 2023
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