Reviews of SOULOTEL EMERALD Resort & Spa 4 stars
20KM south of Marsa Allam, 84721 Marsa Alam City, Egypt
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Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 27 April 2024 · Stayed in April 2024
Verified reviewHotel is all good - beautiful color of sea, beautiful weiv from bar terasse and from restorant. Territory is all in flowers. Everywhere is very clean. Good food - i think fir Egypt it was maximum possible. And especial good in hotel is personal - on restorant staff is Top - you can see they are really trying make all for make your vacantion best. Especial big thanks to waiters Moustafa, Fawaz and Hasan in restourant - their kindness really makes mood up on every meal!❤️ Also gyes of cleaning room, on the beach and on bar of swimming pool bat are always with smile and wish to help you! Also is on reception! Big thanks to you all🙂👋 Room is big, new, bed is comfortable. On restorante every day is clean tablecloth (fir me this thing is important).
The only persons in this hotel which will make you feel not welcome is animation. There is only animation of italian touroperator Veratour. If you come from booking means you didnt pay to this guys and they will ignore you. Except boy and girl from mini club - they stayed nice persons without payment😝 So you should be ready - for you hotel will beautiful, but animation is not for you. As outside there is nothing - in evening you entertement yourself. Also publica stay in hotel is 60+. Coral reef there isnt as in Sharm al Sheih, but with mask you will find some nice fishes.
Reviewed: 7 April 2024 · Stayed in March 2024
Verified reviewAlthough not a new hotel it was kept really well. Spacious room, clean toilette, very spacious restaurant with good food. Staff was really nice and available.
a bit of renovation, wifi not working in all rooms.
Reviewed: 9 November 2023 · Stayed in November 2023
Verified reviewReviewed: 1 November 2022 · Stayed in October 2022
Verified reviewAll the staff has been so kind and friendly!
Dear valued partners, Thank you for choosing Emerald Lagoon Aqua Park Resort, First of all, Let me thank you for your great review , Second of all, let me describe my special appreciation for your trust .. looking forward to assist you soon.. The hotel management
Dear valued partners, Thank you for choosing Emerald Lagoon Aqua Park Resort, First of all, Let me thank you for your great review , Second of all, let me describe my special appreciation for your trust .. looking forward to assist you soon… Show more
Reviewed: 7 October 2022 · Stayed in August 2022
Verified reviewIt was an incredible & awesome relaxation experience . all the staff were very kind especially the reception team restaurant staff . Also cuisine was delicious . it was fantastic holiday & i wish to visit it again sooner.
Dear valued partners, Thank you for choosing Emerald Lagoon Aqua Park Resort, First of all, Let me thank you for your great review , Second of all, let me describe my special appreciation for your trust .. looking forward to assist you soon.. The hotel management
Dear valued partners, Thank you for choosing Emerald Lagoon Aqua Park Resort, First of all, Let me thank you for your great review , Second of all, let me describe my special appreciation for your trust .. looking forward to assist you soon… Show more