7.0

Reviews of Dexon Roma Hotel 3 stars

Sheraton Road, 85411 Hurghada, Egypt

  • Mohamed

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Location is so good close to almost everything , Thanks so much to Mr Onsi who made my stay comfortable and enjoyable and was there to respond to any request

    Food variety wasn't that much , hotel needs a bit rennovations

  • Svyatoslav

    Reviewed: 10 August 2025 · Stayed in June 2025

    Verified review
  • Ahmed

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    no thing

    We were very disappointed with our stay at Daxon Rome Hotel in Hurghada. The main issue was the staff on the beach — they were unprofessional and had a very poor attitude. Despite being told that the beach was private, many strangers were allowed to enter freely, making it feel unsafe and uncomfortable. To make matters worse, we even witnessed an incident of abuse on the beach, which was extremely disturbing. The lack of proper security and control over who enters the beach area is a serious concern. We had originally booked for three nights but ended up leaving after just one night due to these issues. Unfortunately, we cannot recommend this hotel, especially for families or anyone expecting a safe and relaxing beach experience.

    Property response:

    DEAR PARTNER Reference to the mentioned case kindly note that as we explain to Dr. Ahmed Elbana that the beach is private beach for roma to use but not belonged to roma hotel as well the problem done with another bar and another staff belonged to the beach management not belonged to the hotel staff or bar. in another side we talked with the beach management regarding the staff attitude and behavior . best regards ashraf amin

    DEAR PARTNER Reference to the mentioned case kindly note that as we explain to Dr. Ahmed Elbana that the beach is private beach for roma to use but not belonged to roma hotel as well the problem done with another bar and another staf… Show more

    Dexon Roma Hotel
    1 August 2025
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  • Ayten

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    The location was tremendous, rooms were always clean , food was exceptional 👌, also Mr.emad was so helpful & all the staff were friendly & helpful , I would highly recommend

    None beach was so rocky & it was hard to pass these coral reefs at the shore.

  • Elyia

    Reviewed: 10 July 2025 · Stayed in June 2025

    Verified review

    Everything is a mazing specially mr onsi is so friendly and helpful person.

    Toilet has a problem with water but it's not a big deal

  • Rakshit

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    Location

    Staff very bad, asking for card again and again when i enter hotel

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  • Ahmed

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    View was amazing

    .

  • Marta

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Room with amazing see view in good price. Our son was enjoying a lot of swimming pool, hotel is really children friendly.

  • 7.0 Good
    Igor

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    Good location, wonderful breakfast

    old facilities

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  • Mostafa

    Reviewed: 21 June 2025 · Stayed in May 2025

    Verified review

    Beach and pool are bad

  • Anonymous

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Ahmed

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Staff are so good starting from reception Mr. Emad & Mr. Ahmed , Food is good , service is good , Value for money is good 👍

    Noise on pool and behaviour of some people as it's red days ( Eid Adha) , crowding in restaurant and beach.

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  • Kd

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review
  • Judware

    Reviewed: 5 May 2025 · Stayed in March 2025

    Verified review

    There was nothing I liked about this hotel. I would never recommend this to anyone. It was awful.

    The hotel was extremely dirty and disgusting. There was hair all over the bed and in the sheets when I arrived. I could not even sleep under the sheets, I slept on top of the bed. There was black mold in the bathroom of my room, which made me extremely sick. When I tried to move rooms, they offered to clean the black mold instead of allowing me to move rooms. They knew exactly where the mold was in the room before I even told them it was in the bathroom. Once I was finally able to convince them to let me change rooms, they showed me multiple rooms that had hair all over the bed. It took four different rooms for me to find one I was comfortable in. However, they are currently renovating the rooms, so I could hear the construction until 3 am every night. The only reason they stopped was because a guest asked them to stop. When you bring these concerns to the front desk, they act confused as to why a person would be bothered by such significant issues. A minor inconvenience of the hotel is that no Wi-Fi is available in the hotel rooms, as it is only offered in the lobby. The food is always cold and not tasty. They provide old, stained towels both in the rooms and for the beach that are ripped and falling apart.

  • Marilyn

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    The staff are amazing,it’s in a fantastic location and nothing is too much bother.

    I liked everything.

    Property response:

    Dear Ms. Marilyne we are pleased to be our guest in you vacation , as well we hope to see your good self again in our hotel DEXON Roma. best regards ashraf amin

    Dexon Roma Hotel
    5 May 2025
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  • Ammar

    Reviewed: 2 May 2025 · Stayed in May 2025

    Verified review
  • Roshini

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Nothing ! This was the terrible hotel in egypt.! Not recommended at all. And never book it

    Rooms are very dirty. Water was leaking from the ceiling and the bathrooms. Muddy water coming from taps. And there was no water the day that we checkout. Lift is not working properly and suddenly stops. Dirtiest as ever. If your reading this please RUN!!!! This is a scam. NO WiFI !! No wifi connection to your room. Only in the lobby. Every time when u have to use internet you have to come down. WEIRD STAFF!!!! while you at the lobby there few staff members coming and asking you to join their night club events secretly! We found its weird! And they keep annoying us every time we refused! And every time you complain about something they act like they dont know the language!!!

  • Radka

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Mr. Emad is born to be a Manager -intelligent,polite, always at customers' disposal with his right hand Cirios- clever, flexible, modest! Food & staff were super.! Audu cleaner was doing his best.

    The furniture is old. Sewage system smelling!

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  • Mo

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review

    Staff were absolutely excellent and helpful. Very polite and efficient. Please don't forget to tip.them.

    My toilet flush wasn't working properly

  • Mila

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    Kokou Angelo from 🇹🇬 The entire staff were so attentive to provide exceptional service making the stay enjoyable

    No wifi in the rooms unfortunately

  • Ahmed

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review

    Everything

    I like everything

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  • Imane

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review

    The sea was amazing, location was good with shops/ATM/pharmacy nearby, the excursions available were very nice, there was a variety of food which was quite tasty, staff was very kind

    Wifi doesn’t work in rooms and is a bit slow in the lobby

  • Ahmed

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review
  • Valerie

    Reviewed: 13 April 2025 · Stayed in January 2025

    Verified review

    The location was excellent, it was clean and spacious

    The food was awful

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  • Mostafa

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review

    The staff was amazing specially i want to thank Mr.Emad for always being helpful and cooperative

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