Reviews of Crowne Plaza - West Cairo Arkan by IHG 5 stars
Arkan Plaza, Zayed Entrance 2, Giza, 6th Of October, Egypt
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThanks to Mr. Mohamed Elshimy from the reception
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThanks to ms.mirette for her perfect attudite and her smooth check-in
Perfect
Thank you Mohammad for the amazing review. Have a great day. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe hotel is truly the best place in Sheikh Zayed. Special thanks to Elshimy and Hazem from reception for their excellent service, the main restaurant team for their warm hospitality and delicious food, and the housekeeping team for keeping everything spotless. A wonderful experience, highly recommended.
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to have you again soon. Crowne Plaza West Cairo - Arkan Management Team!
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing guests like you. Thanks again, and we hope to have you again soon.… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewI would like to thank Elshimy and Taha from the reception team for their great service and warm hospitality
Thank you for visiting us and sharing your positive feedback with our community. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent hospitality! Mohamed made our celebration very special and we felt truly welcomed
Hello Zakareya! We're pleased you had a great time. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything. The hotel is seriously luxurious, yet welcoming. The staff are very friendly and responsive. The room was spacious, spotless, and well furnished. Toiletries, linen, coffee corner and minibar are all well stocked with high quality items, rarely found in other hotels, both in and out of Egypt. Didn’t have a chance to try other amenities provided by the hotel, but will definitely visit again just to experience them asap.
Nothing
اHello Ahmed, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to have amazing guests like you. Have a wonderful day. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClean, comfortable bed and good decoration
Hello Fahad, It’s great to hear that you had a great experience with us. Our team will be happy to hear that their hard work has paid off. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe stuff was friendly, location, food. They gave me layers check out. Thanks for Mohamed, Omar, yousef, Eiman, and all the stuff fir the great efforts
Nothing
Hi Walid, We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback.It will make their day. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewI would like to sincerely thank Mohamed Elshimy, Rama, Taha, youssef and Shahd for their incredible hospitality. Your warmth, kindness, and generosity made me feel truly welcome and at home. I’m deeply grateful for the time we shared—thank you all
Thanks so much for sharing your feedback about our service and team Nora. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that they receive the recognition they deserve. Thank you again, and have a great day! Crowne Plaza West Cairo - Arkan Management Team!
Thanks so much for sharing your feedback about our service and team Nora. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that they receive the recognition they deserve. Thank you again, and ha… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe hotel is really nice and everything is new the hotel is inside the arkan plaza mall thanks for ms.mirette from the reception
Hello Wafaa, Your comments have been shared with our entire team. When we hear from happy guests like you, we spread the positivity around! Hope to have you again soon. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAll the staff were wonderful, making our stay truly memorable. I especially loved the breakfast buffet experience, where a lovely lady consistently served fresh bread straight from the oven, always with a warm smile. It felt so homey and welcoming.
Hello Priya, thank you for your fantastic review! We're so glad to hear you had an amazing time and enjoyed our breakfast. Our team takes great pride in providing friendly and helpful service, and your kind words mean a lot to us. We can't wait to welcome you back soon! Crowne Plaza West Cairo - Arkan Management Team.
Hello Priya, thank you for your fantastic review! We're so glad to hear you had an amazing time and enjoyed our breakfast. Our team takes great pride in providing friendly and helpful service, and your kind words mean a lot to us. We ca… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewMs. Mirette and Mr. Mohamed Elshimy from the reception made my stay truly exceptional. Their warm welcome, constant support, and genuine kindness turned a simple trip into a wonderful memory. Special thanks as well to Rizka in the restaurant for the excellent bread and outstanding service that made every meal a delight.
Hello! You don’t know how much your fantastic feedback means to us here. we can't wait to have you again soon. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewI would like to thank Mr. Mohamed Elshimy and Ms.Mirette from the reception for their warm welcome and excellent service. My stay was comfortable and enjoyable thanks to their constant support and friendly attitude.
Thank you for your kind words, {formtext: name=name; default=John; cols=10}. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to have you again. Have a wonderful day! Crowne Plaza West Cairo - Arkan Management Team.
Thank you for your kind words, {formtext: name=name; default=John; cols=10}. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewthx mr.emil , rama ,michelle and mirette
Thanks for your amazing review! We sincerely appreciate your feedback. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 12 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAll is good
Thank you so much for giving us 10 out of 10. You made our day! Crowne Plaza West Cairo - Arkan Management Team.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewThe staff are very friendly, the food as well was good. The location is amazing and has direct access to Arkan which was very convenient. The rooms were decent size and clean.
The pool , it’s very small and on the roof top. So for kids not the best
Thank you Reem for the review! Your feedback is much appreciated and helps our team improve. Crowne Plaza West Cairo - Arkan Management Team!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe hotel is fantastic, no faults in terms of cleanliness/facilities/location/security etc
No option to charge room service to your final invoice. Meals were interrupted several times as the person delivering food didn’t bring a card machine.
Hello Laura, We really appreciate you sharing your review of our service. Thank you! Crowne Plaza West Cairo - Arkan Management Team.