Food, no shuttle from the airport, room a bit noisy

Stayed in February 2025

Same as other hotels.... Food is a little hit and miss. Not much entertainment on site. Beach options from the hotel not the best

5 min from farsha and old market. Clean place, friendly staff.

Stayed in February 2025

Maintenance was not good

Stayed in November 2024

Bad wifi network. no contact to room service.

location and rooms are good as per value. food also good

Stayed in October 2024

Checking in took a really long time, breakfast included but food is not good

Clean and comfy room, easy access to the swimming pool, nice staff

Stayed in October 2024

Leaking sealing. It was fixed fast though. Points for fast action.

The view from the balcony was great. Palm trees and swimming pools were nice too. Air-condition was truly amazing.

Stayed in September 2024

Noisy extractor fan, decor is tired in the room, full ashtray on the balcony

Nice atmosphere, friendly staff and clean rooms

Stayed in September 2024

Reception smells like cigarette 24h, also room smells a bit cigarette due to central air con. Staff is rude, people wanting to sell you things inside hotel, no information about hotel attractions. Drink from bar was disgusting (gin and soda), room temp and NO ICE available in the bar. Bathroom looks ok but shower has minimal water, one day wouldn't work, cold water only. I was just looking for a simple hotel to spend the day out. Good price but especially because of the shower I wouldn't stay again. Advise to start renovation with the showers.

Beautiful and big Swimming pool, cheap bus to the beaches (2 options), double bed for a single occupancy and ok for comfort. Location easy to reach most places, 2 good restaurants at the end of the street on each side. Price. Needs maintenance but outside is ok and there's maintenance being done.

Stayed in August 2024

No variety of food

Value of money Nice resort

Stayed in August 2024

TLDR: Bartender charging for free items + constantly asking for tips. Pushy people selling extras. Spa was garbage, salon could be improved. One bartender (Ahmed; young guy at the bar) would charge for juice (which was supposed to be free with the all inclusive) constantly ask for tips, and generally didn't seem in a great mood. Some of the people selling extra services were very pushy and got irritated and raised voice when you said no. Excursions guy was good, store was good, taxi rides good. Spa is very scammy. Dirty jacuzzi which was cold (colder than pool), sandy/gritty on the bottom, and had scum on the top. Sauna was clearly not on and colder than the temperature outside. Mediocre massage. Promised a lot of services and didn't deliver. Salon was mediocre. Did a half decent job but again promised a lot and didn't deliver (say include a massage to help with darkness under eyes and perform it for 2 seconds and said that's it).

Decent place. Mediocre food, but edible. Could be absolutely fantastic with a few changes. Fantastic value. The majority of the staff were absolutely phenomenal. Had a quieter pool and a louder music pool with bar. Decent loungers, plenty of shade. Free shuttle to beaches. Now that I know what to watch out for, would definitively come again and recommend to others.

Stayed in August 2024

The pool was dirty

The place was good for the value

Stayed in June 2024

The towels' guy by the pool ; Mr. Seif with some of his male guest friends kept hitting on almost every girl who came to pool.

Receptionist Mr. Mohamed was friendly and helpful. Animation team Mr. Sugar and Mr. Mano were very friendly and funny especially with our kid. The bar; Mr. Mohamed and Mr. Hamdy were very nice, helpful and friendly. The room service Mr. Ahmed maintained a happy comfy clean room for us during our entire accomodation.

Stayed in July 2024

- No food variety and some food has no taste and repeated items in every meal and everyday so this led us to eat out - Even though the weather was super hot, they turned the air conditioner off everyday from 3 pm to 5 pm at the lobby. - Some drinks without ice and this was annoying because of the hot weather.

- Value for money and it is not 5 stars hotel so don't expect more service and quality than the hotel provide. - Mr. Mohamed at the reception - The room was good

Stayed in June 2024

The food was appalling. No variety usually cold . Ended up buying take away food . Really terrible experience. Pool was not clean and was way too hot . Impossible to get a cool shower in my room

Staff excellent. Management especially responsive

Stayed in June 2024

Nothing

Staff superb so hard working. The management Me Neda . Mr Mohamed and the 2 Emads . Fantastic. I have been very ill but they have been so helpful even taking me to a pharmacy at 5.30 am and bring a Doctor to my room

Stayed in June 2024

Nothing

Staff are amazing very kind courteous and flexible

Stayed in June 2024

Food in the restaurant terrible ended up eating out and ordering delivered food like McDonald's Shame as everyone was so helpful especially the shops .

Staff as always excellent. Room wonderful but TV very restricted .

Stayed in May 2024

Staff, and not clean

Not wow but it’s okay

Stayed in April 2024

No outlets during the night time .

Was ok after Receiving call from the Fo manager ., over all was like a good experience, tnx alot Mr.Emad the Front office manager . will back soon.

Stayed in April 2024

Mosquitoes😃 But the staff helped us even thou it was 2 AM! 🥰

The staff was incredible ! Especially receptionists Mohammed and S....(sorry, i dont remember the name) and Ahmed, the cleaning guy!🥰🥰 Very friendly and helpful, hardworking people! Room was clean,great view, good food!

Stayed in March 2024

Quality of food and variety wasn't oki Wifi is very slow and only working at reception There were 2 pools and 2 beaches that was good as a facilities

Friendly staff The room was oki Location also was oki

Stayed in October 2023

The room was untidy. All Inclusive means there I had to by my own coffee and water. As that wasn't supplied. Food was average beds was not comfortable n sounded on every my move.tiles on the floor broken.n things keep braking during the stay.n have to wait for a long long Time for them to be fixed

I like the fact they ha w 2 swimming pools

Stayed in September 2023

Beds

People

Stayed in August 2023

One of the minibus beach drivers was impolite with guests Drinks were not varied and many of them were not included

The receptionist was friendly and gentle Room was clean The dining area is good and clean There were pretty shows neightly

Stayed in July 2023