9.4

Reviews of Club Reef Resort & Spa 4 stars

Towers Bay, Sharm El Sheikh, Egypt

  • Ahmed

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Big thanks to Mr Hazem at the reception desk

    Entrance to rooms was isolated

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    27 July 2025
  • Yousef

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review
  • Ali

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Perfect location. Very friendly staff

    Pool closes early.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    14 July 2025
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  • Yara

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    I’ve been going to the same hotel for three years it’s literally perfectt in everything, the staff, the food and the place is soo clean and the beach was amazing and the life guards were so helpful, the whole staff is kind and helpful in every way possible and people at the restaurant are the nicest 😍 everyone there is nice and welcoming I had a very nice stay❤️

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    4 July 2025
  • Austin

    Reviewed: 3 July 2025 · Stayed in June 2025

    Verified review

    The location was amazing. The rooms are very clean and mostly new. The shower water was strong and hard. The staff were friendly. The cooking wasn’t great tho.

    The food and cooking could be better. The ac was a bit noisy.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    4 July 2025
  • Anonymous

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Dining Experience:** The food at the restaurant was delicious, with a good variety of options to choose from. We enjoyed breakfast , lunch and dinner , room service, etc.] Comfortable Rooms:** The room was clean, spacious, and had all the necessary amenities for a relaxing stay. The bed was very comfortable, ensuring a good night's sleep.

    Nothing

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    2 July 2025
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  • Afet

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    there is nothing bad i can mention everything was perfect

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. Please accept my sincere apologies for the inconvenience caused to you during your stay. I do appreciate your constructive feedback, in order to address the issues you did not like and can assure you that every effort will be made to prevent a recurrence. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    28 June 2025
  • Yas

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    To be honest, there was little that truly met our expectations during our stay, apart from the commendable service provided by a few staff members—particularly Ishak at the restaurant, the front desk representative, and the gentleman who assisted with our luggage, who were all nice and professional.

    Room: We booked a suite, but unfortunately, it did not meet even the basic standards typically expected of such a room. Essential amenities such as a bathtub, slippers, dental and shaving kits, and a king-size bed were missing. The absence of a proper king-size bed was particularly inconvenient, as the room was inaccurately advertised as having one. In reality, the bed measured only 160 cm, which was uncomfortably small for two larger individuals to share. Had we known the bed size in advance, we would not have proceeded with this booking. Beach: The hotel is advertised as beachfront, but this is quite misleading. In reality, guests must go down several flights of stairs and cross a road to reach the so-called "beach." Even then, access is only via a deck that leads directly into deep water, making it suitable only for confident swimmers. This setup is far from what most would expect when booking a beachfront property. Food: The food was among the worst we have ever experienced. My husband even remarked that the meals he had during his military service were of better quality. Unfortunately, he fell ill during our stay, spending most of his time in the room due to severe stomach discomfort, which we believe was caused by the food. What was especially disappointing was seeing canned tuna sushi in the buffet and being served canned tuna pasta at the à la carte restaurant—particularly given that the hotel is located in a coastal area where one would expect fresh seafood options. Entertainment: The hotel appears to collaborate with an Italian tourism company that brings groups of Italian tourists directly to Sharm El Sheikh. As a result, most of the activities, entertainment, and announcements are conducted exclusively in Italian. For guests who do not speak the language, this can lead to a sense of exclusion and significantly limits their ability to participate or feel fully welcomed. This was, without a doubt, the worst hotel we have ever stayed at.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. Please accept my sincere apologies for the inconvenience caused to you during your stay. I do appreciate your constructive feedback, in order to address the issues you did not like and can assure you that every effort will be made to prevent a recurrence. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    14 June 2025
  • Chaimae

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    We had an unforgettable girls’ trip and our stay at the hotel made it even more special! Everything was amazing — from the rooms to the service, the whole experience was just perfect. A big thank you to the entire team, and especially to Hazem and Houssam for their kind assistance and attention throughout our stay. The final gesture truly touched us and added the perfect ending to our trip. Highly recommended!

    The only minor downsides were the Wi-Fi connection, which could be improved, and our interaction with the Italian chef, who seemed a bit upset and not as welcoming as the rest of the team. That said, these small things didn’t take away from the overall wonderful experience. Highly recommended!

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    12 June 2025
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  • Anonymous

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    It was very clean and well maintained

    Just the mosquito but then it’s something u can’t avoid even though we had something to use in the room but outside

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    11 June 2025
  • Tamer

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Our experience at the resort was truly delightful. Everything was exceptional, and we couldn't have asked for a better stay. I would like to extend a special thanks to Mr. Hazem and Mr. Ahmed for their exceptional hospitality and kindness. The entire staff was welcoming and friendly, making us feel comfortable and at ease throughout our stay. The resort itself is characterized by tranquility and cleanliness, making it the perfect getaway. I highly recommend it to anyone looking for value for money in a truly enjoyable vacation. We will definitely be returning at the earliest opportunity. Thank you all for everything ! Dr.Maha Ibrahim

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    10 June 2025
  • Dubravka

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    Amazing experience, great food and very polite and professional service.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    6 June 2025
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  • Talha

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    One word: Legendary! Be led by the reviews! This is hands down the best place to stay in Sharm. Big, super clean rooms with breathtaking sea views, friendly staff who go out of their way to help, delicious Italian food, a crystal-clear pool, and a beach full of colorful fish! Worried about going hungry in Egypt? At Chef Danilo’s open buffet, you’ll be wishing you had a second stomach. Everything was seriously so tasty! From the moment we walked in, we were welcomed with huge smiles. They upgraded our room right away and gave us one with a sea view that felt almost like a suite. They let us book the à la carte restaurant as many times as we wanted. Chef Danilo personally prepared every Italian pasta dish for us by hand. Anytime we needed something, they were quick and happy to help. Everything was just perfect. The hotel was perfect. Huge thanks to Chef Danilo and the whole Hotel team for making our stay so special!

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    28 May 2025
  • Mervat

    Reviewed: 3 May 2025 · Stayed in April 2025

    Verified review

    Everything from the moment you step in the hotel everything is amazing The staff the cleanliness the rooms

    Nothing honestly

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    3 May 2025
  • Mohammed

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    "This hotel exemplifies an exceptional blend of comfort and elegance. The warm hospitality and kindness of the staff, particularly Mr. Hazam, significantly enhance the guest experience. His commitment to making every visitor feel welcome is truly commendable."

    The only thing I didn't like was that my stay was short. If I had known that would be the case, I would have taken a longer vacation.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    1 May 2025
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  • Farhan

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review
  • Agnieszka

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    This place is serene, it has brought peace to my life. The staff has been exceptional, a variety food beyond delicious.

    The very loud entertainment team was at every pool and by the sea which destroyed the peacefulness of the moments. One area would be sufficient for them.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    22 April 2025
  • Mervat

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review

    Our experience was great. The reception especially Mohammad was amazing. We asked for a late check out and he was waiting to ask the manager. Then he came looking for us to let us know that they accepted our late check out. This is not my first time in sharm elsheikh but my first time to experience a five star service Would like to thank everyone and my stay in the future will only be In club reef resort

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    13 April 2025
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  • Tiran

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review
  • Mina

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    excellent hotel, very clean, food is very good, all the staff is amazing, lovely room with comfy beds and pillows, swimming polls are very nice, very nice landscape, 3 levels of sitting places at the beach with beach chairs, perfect value for money. We enjoyed our stay a lot.

    wifi connection is poor, no iron in the room but there is a laundry service with extra charge, animation team could be better, the beach is a little small with little of coral reef but still you can snorkel and enjoy.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    6 April 2025
  • Salma

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    We enjoyed our stay so much. The staff showed us the best hospitality. They offered us free upgrade. The facilities of the hotel is nice. The animation team is so energetic and friendly. The food quality and variety is very good. House keepers and bar tenders,are very hard working and welcoming. The beach is nice. The only thing that would be a plus if they added it is a golf car، because walking around the resort would be tiring for kids and elders. Other than that, everything is perfect

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    5 April 2025
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  • Mohamed

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    Great place with great Staff

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    5 April 2025
  • Buse

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    The cleanliness of the room, the attitude of the employees, the food and the chefs were wonderful. We had a wonderful holiday with my family. If I had known that the hotel was so beautiful and qualified, I would have definitely stayed longer. We left very satisfied. Their customer service is very good. The reef by the sea is magnificent. I never expected it to be so extraordinary.

    There are not enough sun loungers by the pool and the variety of cocktails and drinks at the bar could be increased a bit.

    Property response:

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to your satisfaction. I look forward to welcoming you once again to Club Reef Resort.

    Dear valued guest, Thank you for communicating your valuable comments and experience of your stay at our hotel. It is always of great assistance to receive feedback from our guests, as we continue to fine-tune our services and facilities to… Show more

    Club Reef Resort & Spa
    24 March 2025
  • Viktor

    Reviewed: 1 March 2025 · Stayed in December 2024

    Verified review
  • See the property
  • Chris

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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