Reviews of Cleopatra Luxury Resort Makadi Bay 5 stars

The staff were very friendly and always willing to help, making sure I enjoyed my stay. The location was excellent, and the cleanliness of the hotel was also impressive.

What I didn’t like, was the food. While there was a wide variety of options, the quality felt quite average and did not reach the standard I would expect from a five-star hotel.

Food

Park

The property is kept in a good condition. Gardening is excellent.

The house reef is ok, but there are only very few living corals left.

Everything

Nothing

The swimming pool was beyond expectations. The animation team and characters were very cheerful and helped you change your day for the better. snorkeling area is beautiful and has a follow-up from the life guard . In addition, the food menu was different and varied every day.

The staff were very helpful and friendly The great hospitality trying their best to get the optimum value for us,the quality of food was excellent .The room was spacious with nice view .The accommodation is good for whom is looking for relaxing and quietness.. Respectable people Classy treatment Wonderful pools Awesome beach and safe for kids not rocky Has corals 🪸 and beautiful fish 🐟 where can swim with . The receptionists there are really decent and so cooperative in all my requirements great thanks to them .keep asking if we miss sth or need sth and really I appreciate whenever I asked them for pesticide to spray the room or golf cart for picking my mum as she got sick there they never hesitate with most welcome. Another thing I noticed that they specialised an area in the restaurant and everywhere in the hotel for the disabled people which really I liked and amazed me in every single inch restaurant Theatre Arena Everywhere which I didn't see it that much on other hotels. Overall we enjoyed our stay and would love to come again and would love to see the best from it.

The mosquitoes there were so horrible they have to use an effective pesticides as its really so annoying and too many in the room to a level that we couldn't sleep The shows were so poor there weren't that much variations on their shows or activities which make it alittle bit boring. The housekeeping not changing the bedsheets and towels by himself and that's not all of them it's only single incident however he has to do his job without asking because I complained twice and even I told him myself to do it while I saw him didn't change it . The rooms need to be more renovated.

We had the beach front room, and it was fascinating to wake up with such a view of the greenery followed by the blue sea.. The snorkeling was amazing, lovely spot for corals and fish. Food diversity and quality was really really good. Service at the pool was great.

Almost nothing.

Very classic no developing plans

The staff way in treating the guests (of course not all) I stayed for 5 nights i witnessed more than 7 conflicts between guests of different nationalities and the staff All were because no professional attitude from the staff and lack of experience to contain the situation They need training and guide with direct supervision Again not all but not less Thanks

One of the most luxurious stays I have ever had in Makadi bay. The reception team was extremely professional. Soko restaurant was perfect, the variety of the food which was superb and what exceeded my expectations was the quality and the taste of the food. There is an open buffet for kids which is something smart. All the place is well organized and clean. Baby chairs are extremely clean and sanitized. A lot of pools serving the family, kids, and adults. Good animation team.

There is a shortage in the number of golf cars especially that the size of the resort is considered big. The setup of the tables in the restaurant needs a little bit of more flexibility especially for groups of more than 4 persons.

The staff were great and the resort was super clean!

I booked all inclusive and when I placed a room service order they told me I needed to pay.they need to clarify that along with the fresh juices that they charge for an extra charge.

Excellent

Nothing

Good

Good

Fantastic garden, only a few people, many pools, excellent food

Beach front rooms, put our full family rooms next to each other as requested It was clean and spacious and a good place to just switch off from the world

Beach was a bit rockier than expected, food was quite western, I was hoping for a little more authentic food

We were 2 families stayed in 3 rooms for 3 nights during the end of Ramadan and the beginning of Eid El Fitr. Staff are friendly and cooperative especially Mr. Mohamed from Reception and all Chefs in the restaurant. The kids enjoyed the the heated pool and playing football and volley ball at the volley ball pitch by the beach. The cariokee night was fun and entertaining. We took a long walk along the beach to the adjacent hotels in both direction at the sunset and it was really relaxing. I would like to thank the general chef and restaurant manager/in-charge for their care to prepare iftar meal at the restaurant earlier than the usual dinner time, and sohor meal delivered to our rooms daily. They really made our stay more comfortable and easy. Definitely I would like to stay here again

Although the beach is nice and sandy, the sea is not accessible as it is full of rocks and corals. The family pool should be heated too so the kids can enjoy it when weather temperature is low to avoid annoying other guests at the main heated pool who may like to relax without noise

Nice location and facility.

The stores were closing since they could not afford the new rental prices.

The beach is beautiful good to swim with the turtle and corals reef alot fish. The food are delicious buffet style. The staff are friendly and helpful. The bed are comfortable big room, beautiful view of the sea.

None.