Reviews of Clement's House Hostel

Nothing

Hotel was closed when we arrived what a disaster , try to call the reception noone answered

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BECAREFULL! Is not the real location, after you booking he send you the real location who is 45 min driving of the booking location. In a really bad neighborhood. And he don't do returns of the money. Not just that. The apartment have BEDBUGS!!! terrible experience

Best location!

The place is a bit old. I booked room with seaview. It is nice but i didnt expect i will see other beds in the room. I thought its a private room.

Very good location, possibility of a room with a sea view. There is a fridge that you can use. Good value for the price.

It would be nice to have an electric kettle for guests to use.

Nothing

I didn't like anything. it's not even comfortable or clean, really very bad experiences 😕

worst hotel ever very bad very thing is bad very very small TV like 1970 20 cm × 20 cm .. very bad room like nightmare I couldn't stay ..very bad fan very bad receptionist... I couldn't believe it is a hotel.. bathroom is so weird.. everything is wrong

Very friendly staff, welcoming and helpful. Exceptional location, close to several must visit sights, Alexandria Corniche Waterfront Promenade as well as local shops & supermarkets. Spacious rooms, quiet at night.

The room was very dirty and hot , plus it was full of cockroaches everywhere plus water in the bathroom wasn’t hot so you can’t take a proper shower

The only good thing of the hotel is the location and the fact they have a lift

The hotel hygiene and safety conditions are not acceptable and they don't meet minimum standards. On the first day I arrived in this hotel, I entered my room, it was old and dirty. As I tried to open the wardrobe, the wardrobe door literally fell on my head, I have a broken leg so it was difficult for me to avoid the door falling on me, I had to quickly jump backwards with only one leg and I almost fell on the floor trying to do that. I raised the issue with the reception and they refused to give me a refund for the trouble and the incident they just offered me a different room. The other room was smaller, very dirty, the wall was falling off and the sink in the room was out of order so I had no water in my bedroom. The wardrobe was very old and missing the handle so I could not even open it to put my clothes inside. In general the conditions of the rooms are almost less than acceptable, old and decrepit rooms with no air conditioning or any facilities like kettle, fan or tv in working order. The toilet is shared and is incredibly dirty, the toilet bowl is broken and has grey and black stains that were not removed during my 3 day stay. I took a shower in the bath and the bath was so dirty that I had to shower keeping one leg and foot elevated for fear or catching an infection with all that dirt and germs. Also the stuff is very rude and unprofessional, I stayed in this hotel for 3 nights, the check-out was at noon and all the three mornings I was woken up by the manager or receptionist knocking hard and repetitively at my door around 9am and 10 am in the morning. They didn't let me sleep in the morning or neither of the 3 days, I asked the staff why the woke me up every morning by knocking loudly at my door and they did not give me a reason, explanation or even apologise for the behaviour. I obviously asked for a refund at the end of my stay, as on the last day I paid more than 600 egp pounds for a old dirty room with broken sink, wall and wardrobe.

The location is perfect and the people who works in the reception are super nice and helpful. We have a wonderful time, not for picky customers though

The beds are not the most comfortable thing and there is room for clean improvement