6.0

Reviews of ALShawarbi Plaza Hotel 3 stars

6 Al Shawarbi From Qasr Elnil, Bab Ellouq, Abdeen,, 11518 Cairo, Egypt

  • Jony

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Al-Shawarbee Hotel is one of the best places to stay in Downtown Cairo! Great location, clean rooms, and very professional and friendly staff. Highly recommended for anyone looking for comfort at a reasonable price! 👌✨"

  • Milana

    Reviewed: 10 April 2025 · Stayed in February 2025

    Verified review

    It was okey for the cheapest price. Stuff was very nice and friendly, they can help you to change the money, breakfast was good and the room was warm enough for the begging of February

  • Elayan

    Reviewed: 17 January 2025 · Stayed in January 2025

    Verified review
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  • Maryam

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    The host lady was very kind, and despite not able to speak English but very smart and able to find solutions or at least look for them.

    Inconveniently located on the 4th floor, in the middle of an alley that no car passes by, and you have to carry your luggage from your ride to the entrance , carry 10-15 more flight of stairs then to reach the very old and scary elevator. WiFi signal dropped all the time, with weak security. Loud from street noise. Uncomfortable shower. Nothing close to one star even. Not sure why popped in 3star ranking.

    Property response:

    We apologize for the misunderstanding, but there are 3 elevators, not one, and the street is large, but cars are not allowed to enter it because it is designated for shopping. It is less than 100 meters from the main street and 500 meters from the metro. It is located in the middle of the city where there are cars. We will work on your comments and hope that you will visit us again and that your impression will be better. Thank you.

    We apologize for the misunderstanding, but there are 3 elevators, not one, and the street is large, but cars are not allowed to enter it because it is designated for shopping. It is less than 100 meters from the main street and 500 meters f… Show more

    ALShawarbi Plaza Hotel
    4 January 2025
  • Salech

    Reviewed: 13 December 2024 · Stayed in December 2024

    Verified review

    Nothing

    Everything

  • Suleman

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review

    The location was great and the receptionist mr Hadi was amazing to help the staff are amazing

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  • Ashiq

    Reviewed: 11 November 2024 · Stayed in November 2024

    Verified review

    To be honest, only the Staff, as they are very polite,

    Every single point,the noise around the hotel, no facilities were available, the bed was really harmful, the toilets and Bath !, the sofa was like a piece of broken wood, it wasn’t even as expect

  • Omar

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    Friendly and Helpful staff.

  • Mohammad

    Reviewed: 13 June 2024 · Stayed in June 2024

    Verified review

    Location was in a busy place with easy access to food, amenities and transport. Some of the landmarks are walkable like Egyptian national museum. Staff was good especially Ms. Iman who was constantly in touch for assuring smooth check in. Ms. Sehar, Mahmoud and Sameh did a good job with the service.

    The property needs a serious upgrade. Everything seems to be very old. On first night the Aircondition didn’t work after several attempts to fix. It was fixed next day. Bed was broken. There were ants. Facilities listed were not all there. There was no view. Breakfast was monotonous and bland. Only tea/coffee, egg omelette, salad, cheese and fig jam with pocket peta bread. No water or other options for kids. Place is small. Owner refused to charge my card which was used during the booking and insisted on cash.

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  • Stewart

    Reviewed: 8 May 2024 · Stayed in February 2024

    Verified review

    exceptional service from all staff, Mahmoud, Shawky, Sa Har, Mr Ibrahim, who did everything possible to make me welcome and have a comfortable and memorable stay. Reliable wi-fi. Top location Downtown Cairo, many cafes and restaurants nearby. Highly recommended, will definitely stay here again.

    there is no expresso coffee machine.

  • Arulampalam

    Reviewed: 31 March 2024 · Stayed in March 2024

    Verified review

    Location and friendly staffs

    Internet and windows Too much noise from street shop

  • Andres

    Reviewed: 16 March 2024 · Stayed in March 2024

    Verified review

    The hotel is in the middle of the centre and close to the Nile River, the Egyptian museum and the famous Khan el-Khalili bazaar. The staff in the hotel was very helpful and always looked after our comfort. Breakfast was also good and a demonstration of a typical one in Egypt, I enjoyed it and recommend it. Good value for money for the service and the facilities, but the staff certainly supersedes this.

    The bathroom was a bit old. The shower didn't have any separation from the toilet, so everything gets wet once you take a shower.

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  • 7.0 Good
    Ajibade

    Reviewed: 29 February 2024 · Stayed in February 2024

    Verified review
  • Maqsood

    Reviewed: 27 February 2024 · Stayed in February 2024

    Verified review

    The team from the owner Ibrahim, Shawky, Hamd, and the rest of the team. Lovely people treated as like family went above and beyond. Ibrahim presented as with gifts. Engineer Shawky, a real artist, made some lovely gifts for all Nice clean tidy , always willing to help. Great Central location

  • Amitava

    Reviewed: 24 February 2024 · Stayed in February 2024

    Verified review

    Spacious Room Very good location with restaurants nearby Khan el Khalili market is only 10mins by taxi

    No wifi inside the room No proper bathroom door Airport shuttle and tours are very expensive. Uber is cheaper option They only accept GBP or USD Very basic breakfast

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  • Ilyas

    Reviewed: 23 February 2024 · Stayed in February 2024

    Verified review

    The rooms were spacious, clean and modern. Bathroom was clean also. The staff were friendly and felt like family. Big thanks to Engineer Shawki and Hamd who made our stay very comfortable and provided us with everything we needed, including special handmade gifts. They go out of their way each day to make your stay a memorable one. Breakfast was also very tasty and included a large variety. Cleaners clean room excellently and all staff very smiley. Very good value for money and I recommend anyone staying in Egypt to stay at this hotel. Al Shawarbi Plaza hotel feels like home with the comfortable rooms and those working there feel like family. Best hotel I’ve ever stayed at and I can’t thank those working there enough for all the hard work they have put in throughout the week! Thank you for making us all feel so welcome

  • Vineet

    Reviewed: 31 January 2024 · Stayed in January 2024

    Verified review

    Room size and location

    Entrance and building is bit old. Loud music outside

    Property response:

    Thank you, Mr. Vineet. You and your honorable family are very happy to have you with us, and God willing, we will see you soon again in your second country, Egypt.

    ALShawarbi Plaza Hotel
    1 February 2024
  • Evangelos

    Reviewed: 29 January 2024 · Stayed in January 2024

    Verified review

    There wasn’t a single thing we enjoyed.

    Avoid risking your holidays by spending even a single day at this 'hotel.' The interior was incredibly dirty. I usually consider myself easygoing, but this place was outright disgusting. Upon checking in, we requested replacement sheets as the provided ones were unclean; disappointingly, we received only one clean sheet. Additionally, the beds were so uncomfortable that it was almost impossible to get a good night's sleep. We resorted to buying our own flip flops just to use the bathroom. Moreover, we had to purchase our own toilet paper, as the hotel did not supply any, nor did they provide basic amenities like shampoo or shower gel. To make matters worse, I am quite certain I suffered bug bites, as I woke up each morning with an urge to scratch and noticed pimples on my hands. Three more things I have to add here: the entrance does not give you the idea that this is hotel, plus the entrance is incredibly dirty and there is weird, bad smell in the hallways and the rooms of this hotel.

    Property response:

    Number one, you are a completely dishonest and unclear person, and you raise a lot of rumors about this topic In response to your words, where will the hotel have all these problems and will you continue your term normally?? In response to the issue of cleanliness and supplies: - It is known that each room is kept fully equipped with its necessities before receipt. Your Honor, I received the room with all its necessities, No. 2. You were staying outside the hotel for most of your stay, so I certainly will not enter the room and clean it without your presence. No. 3. Your Honor, every request you requested was delivered to you at an additional cost. Such as coffee cups, handkerchiefs, towels, etc., and the greatest evidence of the credibility of my words are all the reviews of other guests... everyone testifies to our system of dealing and our credibility. We have never had an evaluation like this, and therefore... as I told you, you are an dishonest person and deny many of the services that were provided to you.

    Number one, you are a completely dishonest and unclear person, and you raise a lot of rumors about this topic In response to your words, where will the hotel have all these problems and will you continue your term normally?? In response to … Show more

    ALShawarbi Plaza Hotel
    1 February 2024
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  • Mrshezad15

    Reviewed: 4 January 2024 · Stayed in January 2024

    Verified review

    Location was ok

    1. The hotel didn't accept card. Asked to pay in USD and didn't accept EGP. They finally accepted GBP and refunded me in EGP, which was annoying. 2. The room was noisy 3. Lift didn't work at check-out and had to carry suitcases from 4th floor. No help from Staff. 4. Airport shuttle doesn't exist but shown on booking.com

  • Rvaena

    Reviewed: 24 December 2023 · Stayed in December 2023

    Verified review

    We were treated so well! Came 4 hours before check in and they let us use the room without problems! We felt so comfortable!

  • Mohammed

    Reviewed: 9 November 2023 · Stayed in November 2023

    Verified review
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  • Dumitru

    Reviewed: 15 October 2023 · Stayed in October 2023

    Verified review

    It was close to the Egyptian museum and river Nile , many shops around to buy food , drinks or clothes . Breakfast is included

    A bit noisy so pack your noise cancelling earbuds so you can sleep well

  • Elkerdasy

    Reviewed: 11 October 2023 · Stayed in October 2023

    Verified review

    A great and clean hotel I highly recommend it... especially Abdullah and ShawqiThey will help you with everything and trips with them are enjoyable

    Property response:

    thank you

    ALShawarbi Plaza Hotel
    11 October 2023
  • Mohammad

    Reviewed: 11 October 2023 · Stayed in October 2023

    Verified review

    Good value for money. Staff were very friendly and helpful Location was great

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  • Yahia

    Reviewed: 4 October 2023 · Stayed in September 2023

    Verified review
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