Reviews of Beyond Pyramids View 3 stars
18 St Abu El Hol 01, Giza, 11111 Cairo, Egypt
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean Rooms ✅️ Helpfull Staff ✅️ Perfect Spot. Very Close to Pyramids ✅️ Few Rooms . Feels Like a private place only for u ✅️ The Pool is 24/7 ✅️ and that is a thing 👌 Breakfast has a good varity even for vegans ✅️
You cant see the pyramid while u are in pool due to some kind of glass that cover the view 🙂 But you can see it from the second floor There was only one Umberella ( They Explained this 😂❤️)
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreathtaking views, superb location, great breakfast, hotel staff extremely friendly and helpful. Aya at reception always responsive and helpful to our request. The owner (Islam) is very kind and friendly, available for any problem and provides local knowledge. We visited a few weeks back (family of 4) and the hotel and staff made our visit to Cairo a very memorable one. We had a large room with direct access to the pool. My children loved the swimming pool (priceless), albeit a plunge pool, but did job of keeping our children cool from the very hot sun. The panoramic terrace is amazing. We had a hearty breakfast on terrace and was memorizing. Breathtaking views, superb location, great breakfast, hotel staff is extremely friendly and helpful. Aya at reception always responsive and helpful to our request. The owner (Islam) is very kind and friendly, available for any problem and provides local knowledge. We visited a few weeks back (family of 4) and the hotel and staff made our visit to Cairo a very memorable one. We had a large room with direct access to the pool. My children loved the swimming pool (priceless), albeit a plunge pool, but did job of keeping our children cool from the very hot sun. The panoramic terrace is amazing. We had a hearty breakfast on terrace and was memorizing. Would have been better if tea or coffee was served with the breakfast. Feels like an escape from the chaos and madness outside the hotel with the hotel acting as Feels like an escape from the chaos and madness outside the hotel with the hotel acting as a barrier. But once you step out, just prepare yourself with people constantly trying to scam you (that’s nothing to do with the hotel), just stay vigilant at all times. Entrance to the Giza pyramids is literally on the doorstep of the hotel. Overall a very chilled stay, and I thank Pyramid Beyond for welcoming us so well. Recommend it without hesitation I will come back for sure. See you soon Zuber & Shenaly
Everything was spot on. Tea or coffee with the breakfast would have been great.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThis hotel is the perfect little oasis litterally a 2 minuet walk from the giza plato. I could not recomend this higher
The hotel doea not have a bar/facility to get drinks so you would need to go to the shop round the corner. Nit a major issue.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLovely family stay - room was large, clean and air conditioned, hot shower. Staff were really helpful even before we went communicating via WhatsApp. Also Incredible views from the rooftop.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe rooms where very clean staff where great and very helpful
Everything was great
Dear Danile, Thank you so much for your kind words. We’re truly happy to hear that you found the rooms clean and our staff helpful and welcoming. It’s always a pleasure to know that our guests had a great experience from start to finish. We sincerely appreciate your support and hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Danile, Thank you so much for your kind words. We’re truly happy to hear that you found the rooms clean and our staff helpful and welcoming. It’s always a pleasure to know that our guests had a great experience from start to finish. … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe had a fantastic stay at Beyond Pyramids. The staff were great communicators even before our visit. The hotel is right next to the Great Pyramid. A fantastic view. The pool was a real highlight after a busy and dusty day. The breakfast was amazing.
We liked everything but it would be great if they could develop the roof area to sit for an even better view. It’s only a new property so I’m sure this will happen. They need a sign a bit earlier as it’s a bit tricky to find. But really everything was great.
Dear Jo, Thank you so much for your lovely review! We’re absolutely delighted to hear that you had a fantastic stay at Beyond Pyramids. It’s wonderful to know that you enjoyed the amazing view, the refreshing pool, and the generous breakfast—those are all elements we’re very proud to offer our guests. We truly appreciate your kind comments about our communication and service, both before and during your stay. It means a lot to us. We also want to thank you for your thoughtful suggestions. You’ll be happy to hear that we’ve already started working on completing the rooftop area, and we’re very excited to welcome you back to enjoy it fully next time you’re with us. It was a pleasure having you, and we hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Jo, Thank you so much for your lovely review! We’re absolutely delighted to hear that you had a fantastic stay at Beyond Pyramids. It’s wonderful to know that you enjoyed the amazing view, the refreshing pool, and the generous breakfa… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation is perfect, so close the the pyramids.
Dear Josh, Thank you for your kind words! We're so glad you enjoyed our prime location just steps from the Pyramids—it's truly one of the highlights of staying with us. We hope to welcome you back soon at Beyond Pyramids Hotel for another memorable visit. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Josh, Thank you for your kind words! We're so glad you enjoyed our prime location just steps from the Pyramids—it's truly one of the highlights of staying with us. We hope to welcome you back soon at Beyond Pyramids Hotel for… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewWe had a beautiful experience staying at this hotel in Cairo. The location is unbeatable, right next to the pyramids, and the views were absolutely breathtaking. The staff was incredibly kind and helpful throughout our stay. Special thanks to Omar and Aya, who went out of their way to assist us with everything we needed. If I were to mention anything, it would simply be a reminder about Cairo’s summer heat, as someone from Greece, I still underestimated it! I’d recommend visiting outside the peak of summer if possible, just for comfort. Other than that, everything about the hotel was lovely. We truly enjoyed our time and would definitely stay again.
Dear Marianthi, Thank you so much for your beautiful review. We’re truly delighted that you had such a memorable experience with us at Beyond Pyramids Hotel. It’s always a joy to hear that our guests enjoyed the breathtaking views and our unbeatable location near the pyramids. A heartfelt thank you for your kind words about Omar and Aya—they’ll be so happy to know they made a positive impact on your stay. Providing warm and attentive service is something we deeply value. And yes, Cairo’s summer heat can be quite intense—even for our Mediterranean neighbors! We appreciate your thoughtful advice for future travelers and are so glad it didn’t take away from your overall experience. We would be honored to welcome you back anytime, and we hope to see you again soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Marianthi, Thank you so much for your beautiful review. We’re truly delighted that you had such a memorable experience with us at Beyond Pyramids Hotel. It’s always a joy to hear that our guests enjoyed the breathtaking views and our … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewIt is nicely done, true representation of the pictures. Smelled nice when we walked in. Relatively wide range of breakfast with coffee/tea choice. Nicely decorated, clean. 2 minutes walk from the pyramids.
WiFi does not work (we got the odd message come through), but apps don’t work (eg. Not possible to check in) Water must be limited as it stopped after 3 people taking a short shower on multiple days. (No taps, no toilet).
Dear Kristina, Thank you so much for taking the time to share your experience with us. We’re truly happy to hear that you appreciated the decor, cleanliness, welcoming scent upon arrival, and the proximity to the Pyramids. We're also glad you enjoyed the variety in our breakfast and the overall atmosphere of the hotel. We also want to sincerely thank you for your feedback. We’ve already taken steps to address the water issue, and we’re committed to ensuring this is fully resolved. Should you choose to stay with us again, we’ll make sure your experience is even more comfortable and seamless. It was a pleasure having you, and we hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Kristina, Thank you so much for taking the time to share your experience with us. We’re truly happy to hear that you appreciated the decor, cleanliness, welcoming scent upon arrival, and the proximity to the Pyramids. We're also g… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewHotel Was very nice and clean. The staff and owner was fantastic.
Dear Hanseen, Thank you so much for your kind words. We’re truly happy to hear that you found the hotel clean and enjoyable, and that our team—and myself—were able to make your stay a great one. It was a pleasure having you with us, and we hope to welcome you back soon at Beyond Pyramids Hotel for another wonderful experience. Warm regards, Managing Partner Beyond Pyramids Hotel
Dear Hanseen, Thank you so much for your kind words. We’re truly happy to hear that you found the hotel clean and enjoyable, and that our team—and myself—were able to make your stay a great one. It was a pleasure having you with us, and w… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewYou would think that the location of this hotel, right next to the pyramids, is what would make this property outstanding. However besides the amazing view that we got to wake up to each morning, the hotel itself and its staff made this stay 100x more enjoyable, comfortable and fun. The Hotel staff is extremely friendly, they helped us with every single inquiry that we had. They reserved everything for us, waited for us even though we arrived very late at night and were available 24/7.
Dear Julia, Thank you so much for your beautiful review. We're incredibly happy to know that your experience at Beyond Pyramids Hotel went far beyond just the stunning views of the pyramids. It truly warms our hearts to hear that our team played such a meaningful role in making your stay comfortable, enjoyable, and memorable. Your kind words about the attentiveness and availability of our staff—especially being there for you even with a late-night arrival—mean a great deal to us. We’re committed to creating a home-away-from-home feeling for every guest, and knowing we succeeded with you is the greatest reward. We loved having you with us and can’t wait to welcome you back again soon at Beyond Pyramids Hotel. Warm regards, Managing Partner Beyond Pyramids Hotel
Dear Julia, Thank you so much for your beautiful review. We're incredibly happy to know that your experience at Beyond Pyramids Hotel went far beyond just the stunning views of the pyramids. It truly warms our hearts to hear that our t… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe view from the pool is absolutely breathtaking, offering a truly unforgettable experience. The room itself was spacious, clean, and very comfortable—perfect for relaxing after a day of exploring. The staff were very helpful especially Aya she was very helpful and helped us in booking a trip to the pyramids and the grand Egyptian Museum and they were very attentive to our requests
Nothing!
Dear Henry, Thank you so much for your fantastic review. We’re thrilled to hear that you enjoyed the breathtaking view from the pool and found your room spacious, clean, and comfortable—just what we aim to provide for a relaxing stay. A special thank you for mentioning Aya—she’ll be so happy to know her efforts made a positive difference in your visit. We’re also glad you enjoyed the tours to the Pyramids and the Grand Egyptian Museum. It was truly a pleasure having you with us, and we hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Henry, Thank you so much for your fantastic review. We’re thrilled to hear that you enjoyed the breathtaking view from the pool and found your room spacious, clean, and comfortable—just what we aim to provide for a relaxing stay. A s… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe location with stunning views and the stuff were lovely.Particularly Omar we went above and beyond to help us get comfortable and assisted us with all our queries. He asked what we needed for breakfast night before and was always provided on time without fail.Thank you Omar and the team for an excellent job.The room was also clean at the time of stand allowed us early check in.
Dogs and cats constantly running on the roof and on one night kept my mom awake pretty much all night.Wifi is available but a bit of a challenge,restricted to certain times for us I guess because our room was furthest from reception and they had no booster.Hot drinks are probably not common in Egypt for breakfast but we requested white tea that wasn’t often presented in the best manner.
Dear Sharon, Thank you sincerely for sharing your experience at Beyond Pyramids Hotel. I’m truly delighted to hear that you enjoyed the beautiful views and that our team—especially Omar—made your stay more comfortable. Your kind words about his dedication and support mean a great deal, and I’ll be sure to personally share your feedback with him. I also deeply appreciate your comments regarding the rooftop noise, Wi-Fi coverage, and breakfast service. Please accept my sincere apologies for any inconvenience caused. We are taking steps to address these concerns, including improving Wi-Fi accessibility for all rooms and enhancing the consistency and presentation of our breakfast offerings. It was our pleasure to accommodate your early check-in, and we’re grateful for the opportunity to have hosted you and your family. We truly hope to welcome you back soon for an even more enjoyable stay. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Sharon, Thank you sincerely for sharing your experience at Beyond Pyramids Hotel. I’m truly delighted to hear that you enjoyed the beautiful views and that our team—especially Omar—made your stay more comfortable. Your kind words abou… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewStaff were friendly. I asked for a box of pastries and one of the staff members organised it for me.
- On arrival, our floor was covered in dirt and dust. We had to ask for it to be cleaned properly. - Windows didn’t lock upon arrival. Had to complain about it before they fixed it, but then they said they’ve been shut permanently. - We paid extra for a “pyramid view” suite, and our view was 2% pyramid and 98% rubble and dirt. - The electricity cuts out very frequently. Aircon stops working middle of the night and day, lights flicker and dim a lot. We had a total power outage for 20 minutes and staff said it was suburb wide… but we could see lights on in neighbouring buildings. - Water stopped mid shower. - Wifi didn’t reach our room and cuts out VERY often. Complained about it 3 times and still no fix. - Pool was dirty. Found a screw at the bottom. - Neighbouring building has a rooftop where men were looking down whilst we were in the pool. - No toilet brush provided, but when they cleaned the room, they didn’t touch the toilet. - Soundproofing is non existent. You can hear everything in other rooms and reception area. - Ordered room service, staff said food would be 45-60 mins. Food took almost 2 hours, was extremely cold and bread was rock hard upon arrival. Looked like it was from a neighbouring restaurant and they plated it up themselves, then forgot about it. Charged us $25USD for the meal but would have been $5-10USD in neighbouring restaurants, with fresh bread and food actually being warm and tasty. - Booked family suite, but there were no tables or chairs. If you want to eat in the room, you had to eat on the bed. - No lamps, and only one main light. - No microwave despite description stating there was when booking the room. - They kept “forgetting” to provide complimentary water and only provided when asked. - We wanted to enjoy the pool on our last day… and it was totally empty of water with no warning. - Our “airport transfer” was not big enough for 2 luggages.
Dear Maria, Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your stay at Beyond Pyramids Hotel did not meet your expectations. Please accept my sincerest apologies for the inconvenience you experienced. While I’m pleased to know that our team was friendly and responsive to your pastry request, I deeply regret that other aspects of your visit fell short. Your comments have been shared with the relevant departments, and we are already addressing the areas where we clearly failed to deliver the level of comfort and service we aim to provide. Your experience is not reflective of our standards, and I assure you we are taking your feedback seriously to ensure meaningful improvements. Should you be willing to give us another chance in the future, I would personally ensure a much more seamless and enjoyable experience. Thank you again for your honesty—it’s invaluable in helping us grow and do better. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Maria, Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your stay at Beyond Pyramids Hotel did not meet your expectations. Please accept my sincerest apologies for the inconvenience you experi… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe rooms were very clean, modern and we had a wonderful view of the pyramids. The pool was a welcomed addition after a hot day of exploring.The staff were incredibly friendly and helpful. They organised all of our excursions and our taxis and we especially enjoyed the time spent with the guide organised by the hotel for us. Ahmed was a fabulous guide and we felt safe and well looked after. Would highly recommended this hotel to anyone who wants to explore the authentic Egypt culture but still be very close to all the major attractions.
The area is a bit of a culture shock but this is no reflection on the hotel or the people. We still always felt safe and loved our stay.
Dear Colin, Thank you so much for your kind and thoughtful review. We're thrilled to hear that you enjoyed the clean, modern rooms, the incredible pyramid view, and the relaxing pool after your excursions. It’s also wonderful to know that our team, along with our trusted guide Ahmed, helped make your stay smooth and memorable. We’re truly grateful for your recommendation and your trust in us. We take all feedback seriously and continuously work to enhance the guest experience. We hope to welcome you back soon at Beyond Pyramids Hotel for another unforgettable visit. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Colin, Thank you so much for your kind and thoughtful review. We're thrilled to hear that you enjoyed the clean, modern rooms, the incredible pyramid view, and the relaxing pool after your excursions. It’s also wonderful to know t… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe staff are amazing and friendly and in a perfect location. I highly recommend it .
Dear Mohamed, Thank you so much for your kind words. We’re truly delighted that you enjoyed your stay and appreciated both our team’s hospitality and the hotel’s location. Your recommendation means a great deal to us, and we hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Mohamed, Thank you so much for your kind words. We’re truly delighted that you enjoyed your stay and appreciated both our team’s hospitality and the hotel’s location. Your recommendation means a great deal to us, and we hope to welco… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewGreat breakfast and view from the pool. Staff were very nice.
It’s in a terrible area. You walk out of the hotel and people are heckling you for money, more than they would in other parts of Cairo. It was to the point where they would follow you down the laneway. This meant at times that we didn’t want to leave the hotel. I appreciate this isn’t a reflection directly on the hotel, but location is something to consider. We spent the second half of our trip in Maadi and felt much safer.
Dear Matthew, Thank you for taking the time to share your feedback. We're truly pleased to hear you enjoyed the breakfast, the pool view, and the kindness of our team. We take all guest feedback seriously and are constantly working to ensure a more comfortable and seamless experience for every visitor. It was a pleasure having you with us, and we hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Matthew, Thank you for taking the time to share your feedback. We're truly pleased to hear you enjoyed the breakfast, the pool view, and the kindness of our team. We take all guest feedback seriously and are constantly working to… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewVery nice! The view on the Pyramids is fabulous!
The food is not so good
Dear Genevieve, Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay and found the view of the Pyramids to be truly special—it’s one of our favorite features as well. We take all guest feedback seriously and are always working to improve every aspect of the experience. We hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Genevieve, Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay and found the view of the Pyramids to be truly special—it’s one of our favorite features as well. We take all guest feedback ser… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe room is spacious,big and absolutely clean!a very convenient and comfortable room.for.big family!we enjoyed the view and the unlimited use of swimming pool! They also have a tour package that makes it convenient to enjoy and explore Cairo!The staff are very friendly and helpful.
Dear Peros, Thank you so much for your wonderful review. We’re absolutely thrilled to hear that you and your family enjoyed the spacious and comfortable room, the beautiful view, and the unlimited use of the swimming pool. We're also glad our tour packages added ease and enjoyment to your time in Cairo. Your kind words about our team truly mean a lot to us—providing warm, friendly service is always our top priority. We deeply appreciate your support and hope to welcome you back soon at Beyond Pyramids Hotel. Warmest regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Peros, Thank you so much for your wonderful review. We’re absolutely thrilled to hear that you and your family enjoyed the spacious and comfortable room, the beautiful view, and the unlimited use of the swimming pool. We're also g… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe good! - Breakfast was delicious - there was a lot of variety and plenty of it. - Everything is new and modern as it's a new hotel (altho the furniture/fixtures are cheap and don't look like they'll last long) - The staff was generally very helpful and available to assist with anything you need. - They have a menu and serve food at the hotel - The pyramid view from the actual hotel is kinda odd b/c the hotel is only one floor and the pyramids are higher than the hotel (the views in the listing photos are true to real life), BUT they do let you use the terraces in the hotel next door, which have a higher/great view, so you get the benefit of both the views and the pool. (there are no buildings between Beyond Pyramids hotel and the pyramids) - Was really nice to have a pool to cool off in after a day of touring. - Was nice to have a fridge in the room. - Our room was large/spacious There isn't enough space in the "what I didn't like" section so I'm putting this here: There is thoughtless design/construction throughout the hotel. for example: 1 - the granite edge surrounding the pool, where you'd be likely to sit, is about a billion degrees baking in the sun all day. 2 - the shower floor in our first room was higher than the bathroom floor, separated only by a very low strip of material that did absolutely nothing to keep the water in the shower when the drain was backed up: we ended up with water all over the bathroom floor. (the drain was backed up when we got there) 3 - there was a wall-mounted shelf/counter in our second room that my partner leaned on lightly to remove his shoes and it pulled away from the wall. it was affixed to the wall with only two screws, one of which didn't even appear to have an anchor. The shelf had two drawers underneath it and if they were full with stuff or someone set a bag on this shelf, the two screws wouldn't be strong enough to hold it up.
- There are some issues with the power at the hotel. I don't know if this is the case for the whole area or if it's just this hotel, but I stayed in Giza one week prior at a different location and didn't have an issue. The power went out the first night I was there, although it wasn't out for long. But the lights were constantly flickering the whole 2 days I was there, especially when you would turn on the AC. Would make me nervous to book this again when it's really hot in case the power went out and you were stuck without AC. - Our AC stopped working on day 2 (started off cold but then would blow hot air after a few mins) and they said they'd have someone come fix it. we saw someone come and go but it still didn't work, so I went to the front desk to ask about an ETA. The guy at the front desk acted surprised that it wasn't fixed and then had the nerve to tell me nothing was wrong with it. He said it was just really hot out and the unit was having trouble keeping up WHILE I WAS GETTING BLASTED IN THE FACE WITH COLD AIR FROM THE UNIT ABOVE HIS HEAD. When I pointed this out, he told me that the space his unit was cooling down was smaller than our room, which is incredibly false - the lobby/hallway area was at least 2x the area of our room. It was unbelievably infuriating to be treated like I'm a moron who doesn't know how AC works. I asked to move to a different room (which is a solution they should have offered us without having to ask) and they moved us, then had the nerve to ask for a 10 star rating. - Our room was huge and there was space for chairs but there was nowhere to sit down beside on the the beds - The floor in our room was really dirty, like it hadn't been properly mopped after construction. Within 3 minutes of getting out of the shower and walking around the room barefoot, the bottom of my feet were brown with dirt. - This place was expensive compared to other well-rated hotels in the area
Dear Emily, Thank you very much for taking the time to share such a thorough and thoughtful review. We truly appreciate your openness and the effort you put into describing your experience—it means a great deal to us as we continuously strive to improve. We’re very happy to hear that you enjoyed many aspects of your stay, including the delicious and varied breakfast, the modern and spacious room, the convenience of having a fridge, the helpfulness of our staff, and of course, the incredible view of the pyramids. We're also glad you found the swimming pool to be a welcome retreat after a long day of sightseeing—it’s something many of our guests enjoy, and we’re pleased it added to your comfort. Your mention of the terrace access and flexibility to enjoy the views from the neighboring rooftop is also greatly appreciated. We also want to sincerely thank you for your candid feedback regarding the areas where your experience could have been better. While we don’t address individual issues publicly, please rest assured that your comments have been shared internally and are being taken very seriously. Guest satisfaction is at the core of everything we do, and hearing your perspective helps us identify what needs our attention most. We are already working on improving our maintenance standards, enhancing guest comfort, and refining our communication and service approach to ensure that every guest feels heard, respected, and genuinely cared for. We truly regret any frustration you felt and appreciate your patience and understanding. Your detailed insights are incredibly valuable to us, and we will use them to guide our continuous efforts to elevate the guest experience across every aspect of the hotel. Emily, it was a pleasure having you with us, and we genuinely hope you might consider giving us another opportunity to provide you with a much-improved and seamless stay. You’re always welcome at Beyond Pyramids Hotel, and we would be honored to host you again in the future. Warmest regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Emily, Thank you very much for taking the time to share such a thorough and thoughtful review. We truly appreciate your openness and the effort you put into describing your experience—it means a great deal to us as we continuously str… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewAmazing hospitality , Easlam and team great peoples! Thank you
Dear Andrei, Thank you so much for your kind words. We’re thrilled to hear that you enjoyed your stay and felt the warmth of our hospitality. Easlam and the entire team will be very happy to know their efforts made a positive impact on your experience. It was a pleasure having you with us, and we hope to welcome you back soon at Beyond Pyramids Hotel. Warm regards, Ghassan Elshaer Managing Partner Beyond Pyramids Hotel
Dear Andrei, Thank you so much for your kind words. We’re thrilled to hear that you enjoyed your stay and felt the warmth of our hospitality. Easlam and the entire team will be very happy to know their efforts made a positive impact on you… Show more