Reviews of Barceló Cairo Pyramids 4 stars

Dear Ms Catherine : Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Hotel Management .

Dear Ms Catherine : Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to pro… Show more

Dear Claudia, We appreciate that you took the time to share your experience with us. We are thrilled to read your enthusiastic review. We apologize for the internet connectivity challenges you encountered. Our team remains available to provide technical support when needed. Your perfect ratings for our hospitality services and property amenities fill us with pride. The convenient proximity to the pyramids combined with our dedicated team's efforts created the perfect setting for your stay. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Front Office Manager

Dear Claudia, We appreciate that you took the time to share your experience with us. We are thrilled to read your enthusiastic review. We apologize for the internet connectivity challenges you encountered. Our team remains available to p… Show more

Dear Carl, Thank you for taking the time to share your feedback about your recent stay. We regret that certain aspects of your stay did not align with your expectations. Our accommodations and services are designed with guest comfort and satisfaction in mind, and our team is always available to assist with any concerns. We are grateful for your positive feedback regarding our property maintenance and amenities. The hotel takes pride in offering well-maintained facilities for our guests' enjoyment. We hope you will give us another opportunity to provide you with a more satisfying experience. Best regards, Front Office Manager

Dear Carl, Thank you for taking the time to share your feedback about your recent stay. We regret that certain aspects of your stay did not align with your expectations. Our accommodations and services are designed with guest comfort and s… Show more

Dear Guest, We appreciate that you took the time to share your experience with us. We are sorry to hear that certain aspects of your stay did not meet your expectations. Our guest's comfort is of the utmost importance, and we regret any inconvenience you experienced due to the condition of your room and bathroom facilities. We appreciate you highlighting these areas for attention. We are delighted that you found the pool area to your liking and that our staff made a positive impression during your visit. Our team strives to provide exceptional service and a welcoming atmosphere. Finally, it is fantastic to hear that you enjoyed our facilities. We take pride in our hotel's amenities, including the heated outdoor swimming pool and the fitness studio, which are designed to enhance our guests' stays. We are hoping to welcome you back in the future. All the best. Hotel Management.

Dear Guest, We appreciate that you took the time to share your experience with us. We are sorry to hear that certain aspects of your stay did not meet your expectations. Our guest's comfort is of the utmost importance, and we regret any… Show more

Dear Kathryn, We appreciate that you took the time to share your experience with us. We appreciate your comments regarding the need for updates at our hotel. While we strive to maintain the highest standards of comfort and style, we understand that there is always room for improvement and we take your insights seriously. We are delighted that you enjoyed the safety and cleanliness of our hotel, as well as the professionalism of our staff. Our team works diligently to ensure a secure and spotless environment for all our guests, and receiving positive remarks about their efforts is truly rewarding. Moreover, it is great that the location of our hotel contributed positively to your stay, with easy access to the Giza pyramid complex and Cairo's international airport. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Hotel Management.

Dear Kathryn, We appreciate that you took the time to share your experience with us. We appreciate your comments regarding the need for updates at our hotel. While we strive to maintain the highest standards of comfort and style, we und… Show more

Dear Rihab, We appreciate that you took the time to share your experience with us. We are sorry that your interaction with our staff was not as smooth and professional as it should have been. We strive to provide clear and honest communication regarding our guest's bookings and it seems we fell short in this instance. We are also sorry to hear that the variety and pricing of our food did not meet your expectations. We aim to cater to a wide range of culinary preferences and offer competitive pricing for the quality provided. Nonetheless, we are pleased that you appreciated the cleanliness of our hotel. Our housekeeping team works diligently to maintain a high standard of cleanliness and it is rewarding to know that their efforts have been recognized by you. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Hotel Management

Dear Rihab, We appreciate that you took the time to share your experience with us. We are sorry that your interaction with our staff was not as smooth and professional as it should have been. We strive to provide clear and honest commun… Show more

Dear Guest, We appreciate that you took the time to share your experience with us. We are sorry to hear about the inconveniences caused by the sound from the surroundings and the ongoing constructions. We understand how important a tranquil environment is for our guests and apologize for any disturbance. Furthermore, we regret that our value and cleanliness did not entirely meet your expectations. Please know that we take your comments seriously and are committed to improving these areas. We are delighted that you found the comfort of our accommodations and the hospitality of our staff to be notable highlights of your stay. Our team prides itself on providing a welcoming and helpful atmosphere for all our guests. It is great to know that our selection of food and beverages met your satisfaction, adding to the enjoyment of your visit. Nonetheless, we are especially pleased that the prime location of our hotel contributed positively to your experience. Being situated close to the Giza pyramid complex and various other historical sites, we are a preferred choice for travelers seeking to explore Cairo's rich heritage. We appreciate your kind words regarding our staff and will certainly pass on your thanks to the team. We are hoping to welcome you back in the future. All the best. Hotel Management .

Dear Guest, We appreciate that you took the time to share your experience with us. We are sorry to hear about the inconveniences caused by the sound from the surroundings and the ongoing constructions. We understand how important a tran… Show more

Dear Jody, Thank you for taking the time to share your feedback. We are truly sorry to hear about the inconveniences you faced with the room's amenities and the disturbance from the external environment. While our location offers convenience and proximity to the Giza pyramid complex, we understand that the vibrancy of the city could sometimes be overwhelming. Additionally, we regret to hear that the comfort of your room did not meet your expectations due to the fan and sink issues. We are sorry that the solutions provided during the stay were not satisfactory. We are pleased that our range of facilities and the dedication of our staff made a positive impact on your visit. Our team takes great pride in maintaining a high standard of service and cleanliness for our valued guests. Finally, it is great that you enjoyed the breakfast options available. We believe that starting the day with a good meal is essential, and we're delighted that our breakfast contributed positively to your stay. Despite the challenges faced, we hope to have the opportunity to welcome you back, ensuring a stay that is both comfortable and enjoyable. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hotel Management .

Dear Jody, Thank you for taking the time to share your feedback. We are truly sorry to hear about the inconveniences you faced with the room's amenities and the disturbance from the external environment. While our location offers conven… Show more

Dear Denise, We appreciate that you took the time to share your experience with us. We are sorry that the solutions provided during the stay were not satisfactory. We understand that the initial billing confusion upon check-in was an inconvenience, and we apologize for any undue stress caused. Moreover, we regret to hear your observations regarding the room's cleanliness, and we take your comments seriously as we aim to maintain the highest standards of cleanliness and service. Finally, we acknowledge that the exterior construction and the noise from the surrounding area were a source of discomfort, and we extend our sincerest apologies for any disruption to your rest. We are delighted that you found our property's old-world charm and the spaciousness of our rooms to your liking. It is wonderful to know that the convenience of our location near the iconic pyramids added value to your stay. Additionally, the comfort of our deluxe rooms, complete with a generously sized bed and bathroom, is something we are proud to offer our guests. Nonetheless, it is great to hear that our selection of restaurants and the cozy atmosphere of our bars provided a pleasant dining and relaxation experience. We are also pleased that the half-board option with its variety of buffet choices met your expectations for value and quality. Finally, your kind words about our staff's friendliness are much appreciated, as we strive to make our guests feel welcome and supported during their stay. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Hotel Management.

Dear Denise, We appreciate that you took the time to share your experience with us. We are sorry that the solutions provided during the stay were not satisfactory. We understand that the initial billing confusion upon check-in was an in… Show more

Dear Guest : Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Hotel Management .

Dear Guest : Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing … Show more

Dear Guest : - Thank you for posting your review on our site We are truely thrilled that your stay at Barcelo Cairo Pyramids Hotel were extremely satisfactory. In Barcelo we are always trying to upkeep our service and standards to meet with our valuable guest expectation, we are happy that our services and facililties were admired. I will make sure that the hotel staff is aware of your positive review which definitely will motivate them to never stop improving their performance so they may be rewarded with such splendid comment . Hotel Management.

Dear Guest : - Thank you for posting your review on our site We are truely thrilled that your stay at Barcelo Cairo Pyramids Hotel were extremely satisfactory. In Barcelo we are always trying to upkeep our service and standards to meet w… Show more

Dear Anna, Thank you for taking the time to review your recent stay at our hotel. We are sorry to hear that your experience was impacted by the sound levels from our on-site nightlife and that our team's response did not meet your expectations. We understand that a peaceful night's sleep is paramount and regret that the alternative room offered did not resolve the situation to your satisfaction. We also apologize for any miscommunications that occurred regarding the event's duration. We are pleased that you found our facilities to your liking, including our various amenities and spaces designed for comfort and convenience. Nonetheless, we are delighted that you appreciated the cleanliness of our hotel. Our housekeeping team works diligently to maintain a high standard of cleanliness and hygiene, which is part of our commitment to guest comfort and our We Care About You program. The location of the Barceló Cairo Pyramids, close to the Giza pyramid complex and Cairo's historic attractions, is indeed one of our hotel's highlights, and we hope it added value to your stay. We hope to welcome you again in the future. Best wishes, Hotel Management .

Dear Anna, Thank you for taking the time to review your recent stay at our hotel. We are sorry to hear that your experience was impacted by the sound levels from our on-site nightlife and that our team's response did not meet your expec… Show more

Dear Ms. Tyrin Thank you for your review. We are glad to hear that you had a positive experience with us.. It is great that Barcelo team was able to leave a positive impression on you. . We hope to welcome you again in the future. Best regards, Hotel Management .

Dear Ms. Tyrin Thank you for your review. We are glad to hear that you had a positive experience with us.. It is great that Barcelo team was able to leave a positive impression on you. . We hope to welcome you again in the future. Best reg… Show more

Dear Mr. Neil Thank you for your review. We are glad to hear that you had a positive experience with us.. It is great that Barcelo team was able to leave a positive impression on you. . We hope to welcome you again in the future. Best regards, Hotel Management .

Dear Mr. Neil Thank you for your review. We are glad to hear that you had a positive experience with us.. It is great that Barcelo team was able to leave a positive impression on you. . We hope to welcome you again in the future. Best rega… Show more

Dear Manuel Bernardo, Thank you for taking the time to share your feedback. We are deeply concerned to hear about the several issues you encountered during your stay with us. While we are proud of the views of the Giza pyramid complex and our modern, well-appointed rooms, it is clear from your experience that we fell short in delivering the high standards we set for ourselves. We apologize for the inconvenience caused by the room changes and the problems with the door security in your third room. Furthermore, we regret that the shower water did not meet expectations and the lack of warm water was distressing. We are sorry that the solutions provided during the stay were not satisfactory, and we will take your comments seriously as we continually strive to provide our guests with a comfortable and enjoyable experience. Despite these challenges, we are delighted that you appreciated the friendliness of our staff and the comfort of our beds. Our team is dedicated to ensuring that every guest feels cared for, and it is rewarding to know that their efforts made a positive impact on your stay. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hotel Management.

Dear Manuel Bernardo, Thank you for taking the time to share your feedback. We are deeply concerned to hear about the several issues you encountered during your stay with us. While we are proud of the views of the Giza pyramid complex a… Show more