very respectful staff the cleanliness of the room is one hundred percent

Stayed in August 2025

I didn't like the silly boring animation method We waited a whole day for the soap party I have silly ways of talking in a disrespectful person who says words that are not good and not classy treatment The golf service is not good but the staff is very respectful

The hotel service is great, very good staff. The cleanliness of the rooms is excellent I thank the employee Abdullah at the reception for the good treatment

Stayed in August 2025

Cannot rate it highly enough , everything was perfect

Stayed in August 2025

Transportation between apartments and facilities

It’s wonderful place

Stayed in August 2025

We had a truly wonderful stay at this hotel! The facilities are excellent, with large, clean pools that are perfect both for relaxing and for family fun. The all-inclusive package was great, offering a wide variety of fresh and tasty food and drinks. The staff were always friendly, helpful, and welcoming, which made our experience even better. The rooms were comfortable, spotless, and had a lovely view. Overall, it was a fantastic holiday that left us with the best impressions — we would definitely come back!

Stayed in August 2025

It's a far room. Animation There is a difference in treatment between the Arab and English people. Racial discrimination. Room Service Optimization .

I liked the treatment at the hotel very respectfully. I loved the Aqua Park, which is fun for adults and children. Thank you for the whole hotel

Stayed in August 2025

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We stayed for 7 days and 6 nights at Pickalbatros Aqua Park Sharm El Sheikh, and it was simply amazing! The hotel was very clean, the food was delicious with plenty of variety, and the service was excellent. This place is truly kids’ heaven – there are so many pools for children and endless water park adventures to enjoy. On top of that, guests can also access Blu Aqua Park for free, which made our stay even more fun. Everything you need is right there – great facilities, entertainment, and even wonderful night shows that kept the whole family entertained. Special thanks to the staff who made our stay memorable: •Reception staff: Khalid Awad – very welcoming and helpful. •Cleaning staff: Mahmoud – kept our room spotless and always with a smile. We absolutely loved our stay and would highly recommend this hotel to families looking for fun, relaxation, and top quality service in Sharm El Sheikh! 🌴💦

Stayed in July 2025

Improved eating animation no energy definitive Silly treatment swimming pools must be opened overtime

Great and excellent hotel

Stayed in August 2025

Golf service is not fast animation treatment silly boring The sound is very loud they force the person to get up from his place to do the activity There is no professionalism in dealing There are too many flies in the lobby.

I liked the place Respectful treatment people with the utmost respect I loved the rooms to come back again Thank you Mr. Hamed for the reception. Thank you Mr. Abdullah. Thank you Mr. Ali Alsayed at the restaurant Witter

Stayed in August 2025

1. Internal Transport: Limited number of golf carts and unclear train schedules caused some delays during peak times. Staff remained friendly and professional despite this. 2. Poolside Bars & Snacks: While accessible to all guests, variety was sometimes limited, some snacks were dry or minimal, and a few outlets closed early. The snack bar near the rooms was much better in quality. 3. Second Dinner Restaurant (next to the main one): Needs complete refresh and re-organization, with more variety and avoiding closing the buffet while guests are still eating. 4. Nighttime Quietness: Occasionally, sounds or activities could be heard from the hallways if other guests left their doors open or talked outside, but this was not directed at us personally.

Cleanliness: Room cleanliness was excellent, and any missing items were promptly provided by housekeeping. Public restrooms, the lobby, and the pool restroom were very clean, and the other hotel restrooms maintained a high level of cleanliness. Staff & Service: Outstanding service from all staff, from reception to transport drivers, waiters, and pool attendants. Everyone was polite, helpful, and respectful, especially the golf cart drivers who, despite being few, were always friendly and smiling. Restaurants & Food: Main restaurant dinner was good, with greater variety on weekends. Desserts and cakes were delicious and not just for display. Moroccan "Tagine" restaurant was an excellent experience with great food, available for one free booking per guest. Breakfast was varied and satisfying (pancakes, bread, omelets, eggs…), except for juices which could be improved. Lunch was average but met expectations; the snack bar near the rooms was very tasty. Aqua Park & Pools: A huge variety of slides and pools for all ages, including special areas for children and toddlers. Access to the Aqua Park and facilities of the neighboring Albatros Aqua Blu hotel was included, with free food and drinks. Lifeguards were present at every slide, with good organization and clear rules for single or group use. Entertainment: Daily activities at the pool (yoga, ball games, dancing, and other sports) and evening shows at the large theater, plus children’s shows and occasional lobby performances. Wi-Fi: Relatively good (8/10), with occasional slowdowns, but sufficient for normal use. Location: Situated in Hadaba, 5 minutes from the Dolphin area, 15 minutes from Naama Bay, and 30 minutes from Soho Square. Value for Money: Very good compared to the services and facilities provided. Lobby Bar: Excellent service and delicious drinks, with special mention to Ahmed for his outstanding hospitality.

Stayed in August 2025

Last night was noisy because a new loud family checked in and they were making noise till 3 am , no one told them to be quite

The staff are very welcoming, especially abu adam , and hazim. the place is very clean, and the water park is facinating , we had the best time

Stayed in August 2025

My stay was excellent — the hotel and facilities were great, the staff were helpful and welcoming, with special thanks to the receptionists. (Abdallah also, if I’m not mistaken) for his efforts; arriving early, I was kindly invited to enjoy the resort’s amenities while waiting for my room, and I especially appreciated the convenient golf cars for guests.

Stayed in August 2025

Its a fantastic hotel with massive aqua park.Its perfect for family vacation.The variety of the water slides was amazing. Lovely food,lovely shows. All the workers were perfect,polite and very efficient. close to airport and to naema bay and very close to farsha cafe. Highly recommended.

Stayed in August 2025

Everything was fantastic

This is a true 5-star resort, offering numerous pools suitable for all ages and outstanding entertainment tailored to three different age groups. There was also a wide variety of delicious food. The resort staff were exceptionally helpful, polite, and friendly. The WiFi was available everywhere in area and fast. The water slides were really fun, and big ones, you don't have to carry tubes. Life guards were everywhere and very helpful. There is a bus to the beach, whee had a lovely time with snorkelling. There as so much fun many of them I am unable to describe.

Stayed in August 2025

Very good

It’s was very good service and the staff for the hotel very professional and the rooms very clean and food was excellent and big variety of all types of food and drinks the last thing to say thank you for my special team work at the hotel ms . Walaa and Abdullah and big thanks for Mr peshouy the reception manger he did great job for us and for my family thank you so much for everyone

Stayed in August 2025

Everything was perfect.

Stayed in August 2025

Everything is extremely amazing, many swimming pools options, kids had an amazing time in the aqua park playing, and us as well in the rides, the most important thing is that everything is all inclusive, breakfast, lunch, dinner, snacks and etc. many activities there like kids show, foam party, fire show, mini kids disco.

Stayed in August 2025

All was good. Thank you.

Stayed in July 2025

Nothing

I recently stayed at this hotel and had an excellent experience from start to finish. The entire staff was welcoming, but I would especially like to highlight the outstanding service provided by Ms. Walla and Mr. Abdulrahman at the reception. From the moment I checked in, Ms. Walla made sure everything was smooth and stress free. She was warm, professional, and always ready to assist with a smile. Her attention to detail and kind demeanor made me feel right at home. Mr. Abdulrahman was equally impressive extremely helpful, knowledgeable, and always going the extra mile to ensure guests are satisfied. Whether it was helping with recommendations or responding quickly to any inquiries, his level of professionalism and courtesy stood out. Thanks to both of them, my stay was not only comfortable but memorable. I highly recommend this hotel, and I truly hope management recognizes the incredible work of Ms. Walla and Mr. Abdulrahman. They are a true asset to the team. Delicious Moroccan food, amazing atmosphere, and a fantastic live show an unforgettable experience. The aqua park was full of fun, clean, well organized, and perfect for both kids and adults.

Stayed in August 2025

No elevator Flies

Oriantal food Access to VR games Animation team Water Park

Stayed in July 2025

All good very nice and kind staff ( Mr: Mohammed shokry & hamed Ali )

Stayed in July 2025

The restaurant is too far from the rooms.

The waterslides were amazing. The food, the activities in the hotel.

Stayed in July 2025

Everything was good

Stayed in July 2025

Amazing villa with private pool, super friendly staff, and good food. Of course on top of the great water park

Stayed in July 2025