8.2

Reviews of AlaskaPyramidsView

Al Haram, Giza, 00202 Cairo, Egypt

  • Irtiza

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Everything of the hotel was very worderful. We felt home on our whole tour. Hotel staff was nice they helped us very much. They guided us and their behavior was very nice. Sharif was very helpful and nice person. He took care of us throughout the whole stay. Thank you

    Nothing

    Property response:

    Dear Irtiza, Your Words truly touched my heart—thank you so much for your kind words. It was such a pleasure to be a part of your journey and to make your stay feel like home. That’s exactly what we hope for every guest, and it brings me so much joy to know we succeeded during your visit. I’m especially grateful for your kind words about my support. It was my pleasure to guide and assist you throughout your stay, and I’m so glad I could help make your trip even more memorable. Please know that you will always have a home here. We look forward to welcoming you back anytime, and if there’s ever anything I can do to make your next stay even more special, I’m just a message away. Wishing you all the best, Sherif Alaska Pyramids View

    Dear Irtiza, Your Words truly touched my heart—thank you so much for your kind words. It was such a pleasure to be a part of your journey and to make your stay feel like home. That’s exactly what we hope for every guest, and it brings me… Show more

    AlaskaPyramidsView
    20 November 2024
  • 7.0 Good
    Federico

    Reviewed: 7 September 2024 · Stayed in August 2024

    Verified review

    The position in perfect, we can see the pyramids from the roof.. Staff is gently It is a good deal for what you pay

    They have no air con in the living room

  • A

    Reviewed: 28 June 2024 · Stayed in June 2024

    Verified review
  • See the property
  • Dan

    Reviewed: 24 June 2024 · Stayed in June 2024

    Verified review

    Property was in great location, corner shop in the main road less than 1 min away. Close proximity to the pyramids, you can also see all the pyramids from the rooftop. All the staff was very friendly and helpful. It was very easy to catch Uber to different locations. There was an initial mix up with the rooms which was quickly resolved. The room was clean and comfortable, air conditioning was available which was good seeing as we came during hot months. The property had good communication with us with was reassuring because we were arriving early morning around 3am. Breakfast was nice. The hotel manager also recommended some tours and came with us, he was very informative.

    Nothing.

    Property response:

    Dear Dan Le, Thank you for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our prime location, the proximity to the pyramids, and the stunning rooftop views. We are pleased that our staff made a positive impact on your experience and that the initial mix-up with your room was quickly resolved to your satisfaction. It’s great to know that you found your room clean and comfortable, and that the air conditioning provided relief during the hot months. We are also glad that our communication was reassuring during your early morning arrival and that you enjoyed our breakfast offerings. It’s wonderful to hear that the tours recommended by our hotel manager added value to your stay and that you found them informative. Your kind words mean a lot to us and serve as great motivation for our team. We look forward to welcoming you back on your next visit to the area. Warm regards, Mansy Hotel Manager Alaska Pyramids View

    Dear Dan Le, Thank you for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our prime location, the proximity to the pyramids, and the stunning rooftop views. We a… Show more

    AlaskaPyramidsView
    24 June 2024
  • A

    Reviewed: 18 June 2024 · Stayed in June 2024

    Verified review
  • Georgios

    Reviewed: 10 June 2024 · Stayed in June 2024

    Verified review

    Friendly staff,owner hospitable and accommodating providing good value for money and good safety and security

    All was good for me

    Property response:

    Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay with us. Our team strives to provide a welcoming and secure environment for all our guests, and it's wonderful to know that you felt valued and safe during your visit. We look forward to hosting you again in the future!

    Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay with us. Our team strives to provide a welcoming and secure environment for all our guests, and it's wonderful to know that you felt valued and … Show more

    AlaskaPyramidsView
    11 June 2024
  • See the property
  • Elisa

    Reviewed: 9 June 2024 · Stayed in April 2024

    Verified review

    Easy to arrive to the pyramids, very generous breakfast with fresh ingredients. Satisfied with the cleanelsess.

    Front rooms very noisy and not really soundproof, we had to request to change room getting 2 single beds instead, they wanted to charge us more but they didn't. Very long waiting time for the breakfast (nearly 1 hour), owner a bit rude wanting us to have breakfast at his convenient time and quiet late (10am), even though the receptionist told us breakfast would be available from 8. He was very nice and friendly only on the last day when he asked to smile for a picture and for a review. We felt a bit uncomfortable overhall by walking in the area and on the street in front, we couldn't have a moment of peace from the vendors.

    Property response:

    Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Regarding the noise and room change, we understand how important a quiet room is for a comfortable stay. We were happy to accommodate your request by moving you to a quieter room without any additional charge, even though an extra fee is usually applicable. We regret the misunderstanding about breakfast timings. Our breakfast service starts at 8am daily. On one occasion, we kindly requested a later time due to unforeseen circumstances, but we did serve your breakfast promptly at 8am as per your preference when you declined the change. We apologize if this caused any confusion or inconvenience. Our goal is to provide friendly and attentive service throughout your stay. We're sorry to hear that you felt uncomfortable at times. Your feedback about the owner's demeanor is taken seriously, and we will work on ensuring a consistently welcoming environment for all our guests. We also acknowledge that the street vendors in the area might have impacted your experience, and while this is outside our control, we regret any discomfort it caused. We appreciate your comments as they help us improve our services. We hope to have the opportunity to welcome you back in the future and provide a more pleasant experience. Best regards, Mansy, Hotel manger, Alaska Pyramids View,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. Regarding the noise and room change, we understand how important a quiet room is for a comfortable… Show more

    AlaskaPyramidsView
    9 June 2024
  • Karim

    Reviewed: 2 June 2024 · Stayed in June 2024

    Verified review

    Excellent Very clean Helpful staff

    View

    Property response:

    Thank you for your excellent review! We are thrilled to hear that you found our hotel very clean and our staff helpful. Your kind words mean a lot to us. We look forward to welcoming you back to Alaska Pyramids View in the future. Best regards, Mansy Hotel Manager Alaska Pyramids View

    Thank you for your excellent review! We are thrilled to hear that you found our hotel very clean and our staff helpful. Your kind words mean a lot to us. We look forward to welcoming you back to Alaska Pyramids View in the future. Best re… Show more

    AlaskaPyramidsView
    9 June 2024
  • Lisa

    Reviewed: 9 May 2024 · Stayed in May 2024

    Verified review

    Very clean and new, very close to the pyramids.

    You can smell a lot of horse manure. The shower drain is very slow so the water overflows into the bathroom floor.

    Property response:

    Thank you for taking the time to share your feedback. We are glad to hear that you found our hotel very clean, new, and conveniently located near the pyramids. We apologize for any inconvenience caused by the smell of horse manure from the nearby area and the issue with the shower drain. We appreciate you bringing these matters to our attention and will address them promptly to improve the experience for future guests. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back to Alaska Pyramids View for a more seamless stay. Best regards, Mansy Hotel Manager Alaska Pyramids View

    Thank you for taking the time to share your feedback. We are glad to hear that you found our hotel very clean, new, and conveniently located near the pyramids. We apologize for any inconvenience caused by the smell of horse manure from the… Show more

    AlaskaPyramidsView
    9 June 2024
  • See the property
  • Imran

    Reviewed: 13 April 2024 · Stayed in April 2024

    Verified review

    It’s a clean and tidy accommodation not far from Giza Pyramids. The staff were polite and helpful. It offers a view to Giza Pyramids from the rooftop terrace and a sitting area.

    There was no breakfast served even though it was included in the booking and we were told that’s not possible since due to Ramadan shops were closed during the breakfast time. We needed to take shower and the shower gel were not provided, apart from for the first day of the stay, even though they were included in the booking. We found it difficult to get the Taxi to/from central Cairo to the location. The drivers were simply not willing to go there or would ask for more than double the rate of an Uber ride.

    Property response:

    Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the cleanliness and tidiness of our accommodation, the helpfulness of our staff, and the view of the Giza Pyramids from our rooftop terrace. We sincerely apologize for the inconvenience regarding the breakfast during Ramadan. We understand that this was an important part of your booking, and we regret any frustration caused by the shops being closed during breakfast hours. In the future, we will make efforts to better communicate such exceptions and find suitable alternatives for our guests. Additionally, we apologize for the oversight in replenishing the shower gel after the first day of your stay. We will address this with our housekeeping team to ensure consistent service for all our guests. Regarding transportation, we understand the challenges you faced with taxis. While we cannot control the behavior of local taxi drivers, we recommend using Uber or arranging transportation through our front desk to avoid such issues in the future. Thank you again for your feedback. We value your comments as they help us improve our services. We hope to have the opportunity to welcome you back to Alaska Pyramids View and provide a more seamless experience. Best regards, Mansy Hotel Manager Alaska Pyramids View

    Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the cleanliness and tidiness of our accommodation, the helpfulness of our staff, and the view of the Giza Pyramids from our rooftop t… Show more

    AlaskaPyramidsView
    9 June 2024
  • Agnieszka

    Reviewed: 11 April 2024 · Stayed in April 2024

    Verified review

    Lovely place, very friendly host and staff. Excellent organised trips. Amazing location. Only 5 mins walk to the pyramids. Highly recommend this place for a genuine Egyptian experience.

    Property response:

    Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our friendly staff, organized trips, and prime location near the pyramids made your experience truly memorable. We strive to provide our guests with an authentic Egyptian experience, and it's wonderful to know that we succeeded in doing so during your visit. We appreciate your recommendation and hope to welcome you back for another incredible adventure soon! Warm regards,

    Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our friendly staff, organized trips, and prime location near the pyramids made your experience truly memorable. We strive to p… Show more

    AlaskaPyramidsView
    12 April 2024
  • Shakeel

    Reviewed: 22 February 2024 · Stayed in February 2024

    Verified review
  • See the property
  • Victor

    Reviewed: 19 February 2024 · Stayed in November 2023

    Verified review
  • Amro

    Reviewed: 13 February 2024 · Stayed in February 2024

    Verified review
  • Elimary

    Reviewed: 12 February 2024 · Stayed in February 2024

    Verified review
  • See the property
  • Ahmed

    Reviewed: 4 February 2024 · Stayed in February 2024

    Verified review

    Hotel accommodation was excellent and the staff behaved very well

    It's over all good

    Property response:

    Thank you so much Mr. Ahmed, we’re so glad to having you and wish to see you soon again✨

    AlaskaPyramidsView
    4 February 2024
  • İslim

    Reviewed: 31 January 2024 · Stayed in January 2024

    Verified review

    The view and the rooms were good.

    The room was so cold we got cold. For the whole trip we were cold :(

    Property response:

    Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the view and found our rooms to be good. However, we are truly sorry to learn that you experienced discomfort due to the room being cold. Your comfort is of utmost importance to us, and we apologize for any inconvenience caused. We will review our heating systems to ensure that this issue is addressed promptly. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a warmer and more comfortable stay in the future. Best regards, Mansy Hotel Manager Alaska Pyramids View

    Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the view and found our rooms to be good. However, we are truly sorry to learn that you experienced discomfort due to the room being cold. Your comfort is … Show more

    AlaskaPyramidsView
    9 June 2024
  • Liza

    Reviewed: 17 January 2024 · Stayed in January 2024

    Verified review

    The hotel was wonderful! It was peaceful and quiet. My tour guide said it was “bad neighborhood “ for tourists, but I didn’t feel that way. The staff were very nice and the property is very clean. I felt safe and the locals didn’t seem to care that we were tourists! I wished i had more time to explore street food! Highly recommended! Budget friendly, safe and comfortable!

    The neighborhood was a little run down and many camels and horses feces, but totally understand on that since the camels and the horses are the workers for the tourists to enjoy the Pyramids’s! I just wished the Egyptian government to be paying more attention to the welfare of their citizens. Such a beautiful country, with corrupt leaderships!

    Property response:

    Thank you for your wonderful review and for choosing to stay with us. We're delighted to hear that you found our hotel wonderful, peaceful, and quiet. We're also glad that you felt safe and comfortable during your time here. Your kind words about our staff and the cleanliness of our property are truly appreciated. We strive to provide a welcoming and pleasant environment for all our guests. We understand your observations about the neighborhood and the challenges it faces. While the presence of camels and horses may contribute to the run-down appearance, we agree that attention to the welfare of citizens is crucial for the overall well-being of the community. We hope you had a memorable time exploring the street food and experiencing the beauty of our country. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Mansy Hotel Manager Alaska Pyramids View

    Thank you for your wonderful review and for choosing to stay with us. We're delighted to hear that you found our hotel wonderful, peaceful, and quiet. We're also glad that you felt safe and comfortable during your time here. Your k… Show more

    AlaskaPyramidsView
    9 June 2024
  • See the property
  • Anthony

    Reviewed: 1 January 2024 · Stayed in December 2023

    Verified review

    The location was ideal. The rooms were very clean and comfortable. A few minutes walking distance to the pyramids. We were greeted with a very warm welcome by the owner and staff. They took time to make sure our family (married couple, 3 young children and elderly grandparent) was very comfortable and happy. They answered all of our questions and more! We had a great stay and would absolutely stay here again when we visit Giza! Their recommendations and hands on assistance visiting the pyramids, camel rides, carriage rides, and food were spot on and avoided stress for our family. This business, their location, and their staff facilitated what my family view as a perfect and memorable stay.

  • Jamila

    Reviewed: 1 January 2024 · Stayed in December 2023

    Verified review

    Amazing customer service. Aaya was very nice and kind. The rooms are exactly as they are in the pictures in booking.com

    Property response:

    Dear Mrs. Jamila, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience and found our customer service to be top-notch. Aaya is indeed a valuable member of our team, and we appreciate you acknowledging her kindness. It's great to know that the rooms lived up to your expectations and matched the images on Booking.com. Providing accurate representations of our accommodations is important to us, and we're delighted that you found them to be as depicted. Your kind words mean a lot to us, and we sincerely appreciate your feedback. Thank you for choosing us, and we look forward to welcoming you back in the future. Warm regards,

    Dear Mrs. Jamila, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience and found our customer service to be top-notch. Aaya is indeed a valuable member of our team, and we appreciate you … Show more

    AlaskaPyramidsView
    1 January 2024
  • Muneeba

    Reviewed: 1 January 2024 · Stayed in December 2023

    Verified review

    it was clean there was warm water it's located near the pyramids breakfast on day 1 was nice, but nothing to drink with it like a juice/ coffee/ water. No plates to put in individual portions. Just four plates on a tray with different types of food ... when we complained about mosquito bites, they got some spray for us - which was nice of them

    we stayed three nights, during which the room wasn't cleaned/ bedding/ towels etc were not changed. we were served breakfast on the first morning and were not asked on subsequent mornings (even though it was part of the package) when we arrived (it was late, but we were keeping them updated on arrival throughout) it took a very long time for the guy to open up and show us where to park - we had to sit waiting with the kids in the lobby, whilst moving the car back and forth to make space for rickshaws etc .... for at least half an hour if not longer we booked a tour through hotel of the pyramids. i felt that the guide could have been more informative. everyone keeps asking for tips at numerous points along the way and then at the end, they tried to charge almost double the cost of the tour because the cart person apparently had to stay an extra hour ( i refused to pay the extra and was quite upset about this). extra costs need to be explained before hand OR agreed as we go along so the guests can make informed decisions.

    Property response:

    Thank you for sharing your feedback, and we genuinely apologize for any inconvenience you may have experienced during your stay. We sincerely value your input and regret that we fell short of meeting your expectations. Regarding the extension of the carriage for an additional hour, we recall discussing the option with you, Mrs. Moniba, while inside the area. We made it a point to give you the choice, and after your decision not to extend, we respected it. We apologize if there was any misunderstanding, and we did not insist on the matter further. Our aim is always to provide a positive and accommodating experience for our guests. We regret that we were unable to fully meet your expectations and appreciate your understanding. We hope to have the opportunity to better serve you in the future and make your stay more enjoyable. Sincerely, Mansy

    Thank you for sharing your feedback, and we genuinely apologize for any inconvenience you may have experienced during your stay. We sincerely value your input and regret that we fell short of meeting your expectations. Regarding the extens… Show more

    AlaskaPyramidsView
    1 January 2024
  • See the property
  • 7.0 Good
    Taha

    Reviewed: 17 December 2023 · Stayed in December 2023

    Verified review
  • Mobile

    Reviewed: 7 December 2023 · Stayed in November 2023

    Verified review
  • 7.0 Good
    Amer

    Reviewed: 5 December 2023 · Stayed in December 2023

    Verified review
  • See the property
  • Dariusz

    Reviewed: 23 November 2023 · Stayed in November 2023

    Verified review
    Property response:

    Thanks for your warming words, we wish to see you soon again🥰✨

    AlaskaPyramidsView
    5 December 2023
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...