7.7

Reviews of Alam B&B

Street 41, Marsa Alam, 84721 Marsa Alam City, Egypt

  • Elgogary

    Reviewed: 6 April 2025 · Stayed in January 2025

    Verified review

    The friendly staff. Dog friendly.

    Location, surrounding construction sites, torn curtains, breakfast timing not suitable for diving timing. Wi-Fi only on roof not downstairs. Tv but no satellite or cable.

    Property response:

    Thank you for review!Why did you choose us more than one time?!

    Alam B&B
    9 May 2025
  • Ljungberg

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    The staff were great and the dive guide was amazing. They did everything for us to enjoy the stay. The roof terrace made hanging around and sunbathing very nice. Yes it’s lokaled like 10 min walk from the city and the surrounding area looks a bit like a warzone, but me and my friend had the best time! Cheers

    Property response:

    🙏

    Alam B&B
    7 February 2025
  • Richard

    Reviewed: 26 January 2025 · Stayed in January 2025

    Verified review

    Sadly I didn't like anything about the property.

    My shared bathroom had rust everywhere rust on the sink the towel hangers and the water tank for the water. This water tank was also leaking and has been for some time as the tiled floor underneath it was stained and there was a bucket on the floor catching the drips. The water was also brown and cold which is probably adding to the rust and marks that are permanent on the sink. I have added some images to this review of the bathroom to help. I needed to work here during my stay and I was told the wifi was good enough. The wifi wasn't good enough and it only works okay on the rooftop which is exposed soit gets cold and windy which isn't an ideal work environment on top of a wifi that sadly isn't strong. My towel was also covered in the stain that seemed to be throughout the property. This hotel is in Marsa Alam city and set back from the sea which is fine but the surrounding area is a huge construction site and it's like an apocalyptic road and ghost town. At night I couldn't sleep due to the stray dogs outside constantly barking, I appreciate this part isn't to do with the property. A thin layer of dust covers the floors here due to the wind etc blowing sand or dust into the b&b but I can tell it doesn't get cleaned to remove this layer. I was due to stay a week but I could only stay 1 night because I felt so uncomfortable and the owner has since been unresponsive to booking.com and myself and will not refund the remaining nights. I just want to give people the heads up in advance so hopefully they don't make the same mistake I did.

    Property response:

    Dear Richard, I'm disappointed to read this from you because you stayed only one night and you decided to leave without saying anything. If you had told me what It was wrong for you for sure I would have helped you to enjoy your stay. Unfortunately for someone like you is easier to write bad review. Anyway all what you mentioned is not true: no rust and the water tank is not in the bathroom so you cannot see it. In the rooftop you could stay also inside: warm, comfortable, no wind and with WiFi. The WiFi works good but for the video calls sometime could be not enough (in all Egypt). I'm not unresponsive because I replied to you and to Booking as well!

    Dear Richard, I'm disappointed to read this from you because you stayed only one night and you decided to leave without saying anything. If you had told me what It was wrong for you for sure I would have helped you to enjoy your stay. Unfor… Show more

    Alam B&B
    26 January 2025
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  • Noureldeen

    Reviewed: 12 December 2024 · Stayed in December 2024

    Verified review

    Smooth check-in, hospitable and friendly staff, very clean. Five-minute drive or 15-minute walk to downtown and there are supermarkets nearby. Mr. Omar was always available to assist with any requests we had, including arranging dives, transport, recommendations. Thank you for your hospitality!

    Property response:

    🙏🏾

    Alam B&B
    13 December 2024
  • Tim

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review

    I really enjoyed my stay. Good breakfast, good WiFi, great roof terrace and the staff is amazing. Omar is a legend and will help you in every way possible. If you like diving you should go there and talk to Hassan, he has the best Prices in Marsa Alam

    Property response:

    🙏🏾

    Alam B&B
    27 November 2024
  • Felipe

    Reviewed: 23 November 2024 · Stayed in November 2024

    Verified review

    Everything

    Nil

    Property response:

    🙏🏾

    Alam B&B
    26 November 2024
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  • Scott

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Nice place clean very nice young staff were very helpful

    The owner was nice until it became payment time dispute. Tried charging me like 25$/ night when I had said that the first night was 17$ second night was 21$. And I would stay longer if he would honor the 17$ price. So I stayed longer and when I started to pay for extra days it became …oh well the price on booking currently is 26$. Screw him and his Egyptian try and manipulate squeeze changing their story way around money. It’s exhausting and they cause themselves so much more money. My plan included free breakfast since there was the payment dispute the night before. He tells his staff to tell me breakfast is $5. 🙄. I’ll never return.

  • Randy

    Reviewed: 4 November 2024 · Stayed in November 2024

    Verified review

    The staff were amazing. The place was clean and organized.

    Lots of construction work around the property, but it has nothing to do with the hostel.

    Property response:

    🙏🏾

    Alam B&B
    5 November 2024
  • Bianca

    Reviewed: 29 October 2024 · Stayed in October 2024

    Verified review

    Omar is a really great host and will go out of his way to help you with whatever you need. He helped us get a SIM card, dinners, a taxi into town, diving etc. The living area was ample and the bed was very comfortable, the shower was good and the terrace at the top was a nice place to chill at the end of the day.

    The wifi only worked at the terrace and not in the room. I felt like there was a lack of furniture or bedside tables to put your personal effects. It was great to have a fridge but also not much else in the ‘kitchen’ area.

    Property response:

    🙏🏾

    Alam B&B
    30 October 2024
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  • Marlon

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review

    I had a special request and the owners were exceptionally helpful. This place is run with love and commitment. I highly recommend Alam B&B. Thank you, Omar and Team!

    Property response:

    🙏🏻

    Alam B&B
    25 October 2024
  • Koen

    Reviewed: 6 October 2024 · Stayed in October 2024

    Verified review

    Omar is amazing and will help u with anything u need, all u need to do is ask. Diving? No problem! Food? Also not a problem he will even order for u! So what makes this hostle amazing, 100% the owner trying his absoluut best to make your stay perfect! Also the rooms are very big, alot of room and privacy!

    Only thing i didnt like is the area, but this is more a government thing (alot of construction going on)

    Property response:

    Thank you!

    Alam B&B
    6 October 2024
  • 3.0 Poor
    Moamen

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review
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  • Monique

    Reviewed: 23 May 2024 · Stayed in May 2024

    Verified review
  • Louis

    Reviewed: 12 May 2024 · Stayed in April 2024

    Verified review

    nice hotel with great staff and Omar the owner is really great.

    Property response:

    Thank you

    Alam B&B
    3 June 2024
  • Daniel

    Reviewed: 30 April 2024 · Stayed in March 2024

    Verified review
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  • Anni

    Reviewed: 17 April 2024 · Stayed in April 2024

    Verified review

    All the staff and host Omar are amazing and very attentive. B&B was very comfy and clean. The rooftop terrace was amazing and cozy. Animal friendly place - we stayed with our dog.

    The B&B itself is amazing, but the location is very strange. In the middle of a “ghost town”. If you are not very experienced traveller or do not like unexpected situations or surroundings then we suggest to book something else. The authentic city centre is just a short walk away, but we couldn’t do it because dogs started to follow us (and there are tens and tens of half strays) and started to bark and attack us. Was quite scary. Also when we were visiting the chef was not in the house, all the cafes and shops were in the centre where we could not go because of the dogs, it was very strange experience all together. Omar and the staff were very helpful and we could order food in and one guy even helped us to walk to the store and scare the dogs off.

    Property response:

    Thank you!

    Alam B&B
    18 April 2024
  • Randy

    Reviewed: 16 April 2024 · Stayed in April 2024

    Verified review
  • Anna

    Reviewed: 11 April 2024 · Stayed in April 2024

    Verified review

    The staff were lovely and helpful. Extremely attentive and kind. They care about the cat Costa and the two dogs outside. The roof top was beautiful and the meeting room cozy. I was met with refreshments.

    I had ordered a taxi at 12 for the bus 22:30 and the owner didn't bother to tell me that he hadn't gotten a hold of it until I checked out and it was too late for me to walk. He asked me to walk by myself with all my luggage. I had to catch one on the way while walking in the dust,I had never made it to the bus hadn't it been for a stranger stopping to pick me up. Also I was told the kitchen didn't have any utensils, not even a kettle, because I hadn't booked the whole flat, but that wasn't true. They had simply not equipped the common areas. And the owner seems to remove the listing as soon as he gets bad review. The common area wasn't clean.

    Property response:

    Dear Anna Sofia, Thank you for your review!I'm sorry but I tried to help you with the taxi in the best way. The day you left was a special holiday due to the end of Ramadan so anybody was working and at the end I found someone but you have already left. Hope to meet you again. You are more than welcome!

    Dear Anna Sofia, Thank you for your review!I'm sorry but I tried to help you with the taxi in the best way. The day you left was a special holiday due to the end of Ramadan so anybody was working and at the end I found someone but you have … Show more

    Alam B&B
    12 April 2024
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  • Ezz

    Reviewed: 7 April 2024 · Stayed in March 2024

    Verified review
  • Daniel

    Reviewed: 28 March 2024 · Stayed in March 2024

    Verified review

    Everything was absolutely perfect. Starting with the smiles and greetings of the workers there as they showed us to our room. The hospitality service is at a 5 star level thanks to the very kind and knowledgeable owner, Omar. Omar himself is such an honest, kind hearted person and made us feel at home. He helped us soo much with booking tours at cheaper prices than anywhere else. I couldn't find a better price for any tour online or at other shops. He also loves animals so much and has the cutest dogs, cats and turtle living in his place. They even invited us to have dinner with them every night, Omar is an amazing cook!!! Honestly I would love to come back to Marsa Alam just to visit all of them again! You made Marsa Alam the best experience we have ever had in a long time. WE CANNOT THANK YOU ENOUGH!!!

    Property response:

    🙏you are always more than welcome!

    Alam B&B
    29 March 2024
  • A

    Reviewed: 21 February 2024 · Stayed in February 2024

    Verified review

    Awesome hostel and B&B in the town of Marsa Alam. The hostel features an amazing rooftop where to relax and a lovely common area with a nice kitchen. Omar, the owner, is an amazing host! He welcomed us warmly and gave us the best tips about Marsa Alam. We also booked some nice tours through him, which I recommend to do! He was super friendly and kind with us and also helped us with transfer when leaving Marsa Alam. We had such a great stay!

    Property response:

    🙏

    Alam B&B
    21 February 2024
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  • Luisa

    Reviewed: 18 February 2024 · Stayed in February 2024

    Verified review
  • Natasa

    Reviewed: 14 February 2024 · Stayed in January 2024

    Verified review
  • Carlos

    Reviewed: 11 February 2024 · Stayed in February 2024

    Verified review

    Great place to stay in Marsa Alam City, Omar was very kind and helpful with the Sataya dolphin tour and the diving trip as well. 💯 recommended 😃

    Property response:

    Thank you!

    Alam B&B
    11 February 2024
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  • Mohamed

    Reviewed: 10 February 2024 · Stayed in February 2024

    Verified review
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