Reviews of Al Masa Hotel Nasr City 5 stars

I love the hotel.. but not the rooms

I changed my room 2 time.. because of the air conditioner hot on summer.. and the working sound .. so u can’t sleep

Everythings

Nothing

Only the location. Other than that, food was horrible, room was unbelievably not clean. Very dusty and hairball over the place. Water Boiler was dirty and old. I asked them to replace it and they never did. Breakfast is very bad and pastries was not fresh. My biggest concern is the cleanliness. Room was filthy and when I told them about it they said ya it’s an old hotel. Seriously? Despite all this they gave me a hard time for late check out. Eventually they did but after serious back and forth discussion. I never ever wrote reviews but this stay really tempted me to write one

Only the location. Other than that, food was horrible, room was unbelievably not clean. Very dusty and hairball over the place. Water Boiler was dirty and old. I asked them to replace it and they never did. Breakfast is very bad and pastries was not fresh. My biggest concern is the cleanliness. Room was filthy and when I told them about it they said ya it’s an old hotel. Seriously? Despite all this they gave me a hard time for late check out. Eventually they did but after serious back and forth discussion. I never ever wrote reviews but this stay really tempted me to write one

Thank you very much mr Amr

Amr from reception was amazing thank you

Warm welcome, good service and friendly staff

Improve on cleanliness in the rooms, under the beds

Landscaping

The check out time and the calling

The property was great.

Their Customer service were very poor specially at the front desk.

Our stay at Almasa Hotel was enjoyable and comfortable. The staff were very polite and professional, and we appreciated the complimentary upgrade to suites. The hotel itself is fantastic, with excellent facilities including quality restaurants, a cozy café, and a cinema. However, we felt that the stay did not fully deliver value for money, especially given that breakfast was not included in the rate. Including breakfast would greatly enhance the overall experience. Despite that, we had a pleasant time and enjoyed the hotel's amenities and welcoming atmosphere.

Very Nice ⭐️!

The place is very beautiful and luxurious .. and all the staff specially Mr Mahmoud Amer and Amr Khaled they were really helpful..

I would like to thank Mr amr Khaled for his kind cooperation. This hotel is very luxury.

I believe the property was underrated. Is the best location as well as the staff? This property is very good for people looking to enjoy the summer was in Cairo because it’s look more like a result it’s not a hotel. You can enjoy a full one week inside the hotel without going out. Restaurant is really nice stuff. It’s really good hostage is perfect and management is fantastic. I have a bit of complication, but they have sort it out in no time. I’m going to add a video of a room and mini suite. They have offered me and this is was not available on Booking.com if I have got to be asked hotel about something I would say make this room available on Booking.com so people from all around the country, they can see it and have a reservation on it because it’s really really good rooms very modern very clean.

The nature about property, the green area and the future for their actual building location is in the middle of Nasr city

Location is great, you feel free and no restrictions like smoking in the room, they have great options like mosque cinemas and restaurants, and finally the style of the hotel is really like a palace

In the beginning they couldn’t found for me adapter and they didn’t show little efforts to find it for me